Customer Reviews for simplehuman - steel frame dishrack, steel - Matte Black
Customer Rating
1
NO way to get in touch with a human being on the phone for issues
on April 24, 2023
Posted by: Heather C.
The one star rating is wuth the company because I have no way to get in touch with Simplehuman via phone to talk live with a real person. RIDICULOUS. I have issues with and questions about with one of the items among the many I have purchased and there is no longer any phone service. Unacceptable.
The functionality, quality, and look were all great. It is just massive. It’s almost the size of our sink. It was too big to have on the counter so we had to return it.
It’s a really good product that sits at a height compared to other products like my previous kitchen aid dish rack and has drain that can be adjusted based on the orientation only con if I have to say is the plates sometimes are a bit unstable not sure if it’s me or the dish rack I’ll give it more time and see
It’s a bit weird to get so excited about a dishrack but this really is so nice … love the matte black, love the size, love the wine glass rack … would highly recommend!!
As a rule, I am not a big fan of dishracks. They never seem to have enough space, so I end up filling them quickly, then having to lay dish towels on the counter to accommodate the overflow, especially pots and pans. I always intend to wipe everything dry and put it away, but that never seems to happen, so my kitchen always just looks like a big mess. When we renovated our kitchen recently, my SO convinced me that I really needed to find a better way. So after quite a bit of searching, I decided to try this simplehuman stainless steel rack. I am SO HAPPY I did! It has enough space for all my pots and pans, and I LOVE the racks for glasses and stemware. Plus, it looks very modern and cool. Nice job, simplehuman.