Customer reviews from simplehuman.com
simplehuman - paper towel holder with spray - White
Average customer rating
4.7
(326 Reviews)
Rating breakdown 326 reviews
5 Stars
280
4 Stars
18
3 Stars
14
2 Stars
5
1 Star
9
Customer Reviews for simplehuman - paper towel holder with spray - White
Customer Rating
5
Simplicity and Style--perfect combo
on June 30, 2024
Posted by: Jo H.
The towel holder is elegantly stable ensuring an easy tear with a small footprint on my counter. The sprayer is conveniently accessible for instant cleanups.
This practical design is genius. Thank you, once again, Simplehuman.
This practical design is genius. Thank you, once again, Simplehuman.
Written by a customer while visiting simplehuman.com
Customer Rating
4
Great product, but with some small flaws
on July 8, 2024
Posted by: Peter K.
I bought this as a splurge item after getting some birthday money from a relative. It shipped fast which was nice, and it looks really great (matches some other matte black appliances I have). The arm’s tension is perfect for ripping off towels with one hand and the cleaning spray bottle is a smart touch and comes in handy often.
One complaint: removing and inserting the spray bottle is a bit fussy. Because of the geometry, the bottle must be exactly straight as it’s moved up or down; otherwise it scrapes and gets slowed down. Additionally, the locking mechanism that secures the spray bottle once it’s inserted is not at all satisfying and often leaves confusion as to whether the bottle is locked, or released and just sitting on the locking mechanism. It could lead to issues if someone thinks it’s locked when it’s not and tries to pick up the entire holder by the bottle handle.
Another negative—I think a little more spray with one pump of the bottle would be better.
These are pretty small complaints and overall I recommend the product; but for its price, I just expected an even more refined experience.
One complaint: removing and inserting the spray bottle is a bit fussy. Because of the geometry, the bottle must be exactly straight as it’s moved up or down; otherwise it scrapes and gets slowed down. Additionally, the locking mechanism that secures the spray bottle once it’s inserted is not at all satisfying and often leaves confusion as to whether the bottle is locked, or released and just sitting on the locking mechanism. It could lead to issues if someone thinks it’s locked when it’s not and tries to pick up the entire holder by the bottle handle.
Another negative—I think a little more spray with one pump of the bottle would be better.
These are pretty small complaints and overall I recommend the product; but for its price, I just expected an even more refined experience.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Love the paper towel pump
on July 9, 2024
Posted by: Veronica C.
Love the paper towel pump fit perfect in my kitchen.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Paper Towel Pump
on July 10, 2024
Posted by: Karen S.
So far I like the paper towel holder! Great purchase!
Written by a customer while visiting simplehuman.com
Customer Rating
5
Paper towel pump
on July 17, 2024
Posted by: Rich M.
Wasn’t sure if my wife would like this or not. But after using it for a few days she really enjoys the convenience and ease of using it. The spray is of a very high quality sprayer. Just makes things a little easier cleaning up.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Genius!
on July 25, 2024
Posted by: Cristina R.
Serious this is soooo good! Easy to use. Looks nice. Don’t know how I lived without it.
Written by a customer while visiting simplehuman.com
Customer Rating
5
Paper towel holder and garbage deodorant
on August 2, 2024
Posted by: Mary M.
Paper towel holder I love but the deodorant for garbage was no good I did ever it said to do washed the lid tried it stuck it on was tight I thought it was opened up to throw garbage noticed it wasn’t on looked in garbage found it but has so much debris on the sticky side now it won’t stick tried texting you but didn’t get to far when I had to take a picture of it and send it to you I’m not that text savvy to do it so I stopped my conversation but I would like a new garbage deodorizer for my garbage
Written by a customer while visiting simplehuman.com
Customer Rating
5
Best Invention EVER
on August 13, 2024
Posted by: Erin W.
I had been waiting to buy the paper towel pump thinking it wasn’t necessary or needed. But I will tell you it is AMAZING! Saves space, allows you to refill without wasting squirt bottles you cannot recycle, and is SO convenient. On my countertop, matches all my bronze fixtures perfectly. Also holds WAY more liquid than one would think. Best purchase, I love simplehuman products.
Written by a customer while visiting simplehuman.com