I'm on my 3rd version of this can. We really like it, works well in our kitchen. We are having our kitchen completely redone with new cabinets this summer, but told the contractor to NOT install a trash can cabinet, since this works so well. The first one broke at the lid hinge, this was in 2023 but I had no receipt, couldn't claim the warranty. So, we bought another one. This time I kept the receipt. Well, the 2nd one broke on the bigger hinge for the cover a couple weeks ago. I contacted simplehuman, uploaded a copy of the original receipt and a photo of the broken part. To my surprise, they honored the warranty (10 years!), and sent me a brand new can, it arrived the next day! Thanks!
I love the look of this trashcan. The only problem, with my household of 5, the recycling bin doesn’t fit the amount of trash we produce. It gets full to overflowing everyday.
We had gotten so used to our oval simplehuman trash can (no longer available), that trying to scrape plates into the trash side of the 58L step recycler felt like a down-grade. We are keeping the recycler though and hope that the replacement blue bins are back in stock soon so we can just use both sides for recycling.
This is my second 58L step recycler and I honestly love them! Our first one we had was in the stainless finish. We bought it about 5-6 years ago and about 5 years in the hinge went and it would no longer pick up. Thankfully for simplehumans warranty I was able to get a replacement swiftly. I opted for the matte black finish, as my kitchen fixtures are black. Sadly not even a week into ownership and the top has multiple visible scratches. Pretty disappointed that its appearance is now damaged a short while into owning it.
It’s great to have a sleek, unobtrusive, and nice-looking container with plenty of room for both trash and recyclables. The engineering of it is super.
Simplehuman has been really great about honoring the warranty on this trashcan. They are always very response and helpful. We have had only good interactions with them