I am on my second one with the same exact problem. The lid creaks when you open and close it. All of the advertising brags how quiet the lid is. It’s the opposite of quiet. Disappointed. Way too much money for the subpar build quality.
It’s great except the trash side is much smaller than a typical tall kitchen garbage bag. This means that the can is full long before the bag is and that’s wasteful, or you can buy the really expensive bags that are made to fit this smaller capacity can. The trash side just needs to be bigger without sacrificing the recycling space. Also, the lid scratches very easily.
Great combination of recycling and trash in a sleek, space saving unit. Like the replacement bag storage and ease of emptying. White color blends nicely with our kitchen. Very happy with purchase, feel we got a lot for our money.