Customer Reviews for Simpli Home - Amherst Entryway Storage Bench - Rustic Natural Aged Brown
Customer Rating
4
Bench
on May 9, 2025
Posted by: Anonymous
The bench appeared much smaller in person than it did in the picture a little disappointed. But love the look of it. N
Response from simpli-home.comBy CS, CS, May 12, 2025
Thank you for sharing your thoughts with us. We're sorry to hear the bench felt smaller than expected—we understand how important size and scale are when shopping online. We do our best to provide accurate dimensions and product details on our website to help customers make informed decisions, and we encourage checking those before purchase. That said, we're glad to hear you love the look of it! Your feedback is valuable and helps us improve.
Best Regards, Simpli Home Ltd.
Written by a customer while visiting simpli-home.com
Customer Rating
4
Cute entryway bench
on December 30, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] My first order came scuffed. A better quality control should be enforced. Other than that the bench provides ample space for storage.
Response from simpli-home.comBy Simpli Home Ltd., Customer Support, January 7, 2026
Thank you for your feedback. We're sorry to hear your first order arrived with scuffs—your concern is completely valid, and we agree that quality control is critical. We’ve shared your experience with our team to help improve future inspections. We're glad to hear the bench is meeting your storage needs, and if you need any assistance with the damaged piece, please don’t hesitate to reach out to our dedicated support team—we're here to help.
Best Regards, Simpli Home Ltd.
Written by a customer while visiting simpli-home.com
Customer Rating
3
Nice bench, hard to assemble
on January 7, 2026
Posted by: Sarah Segill
[This review was collected as part of a promotion.] Certain parts of the instructions were very vague. Holes that were not there and the hinge had to screw in lower than the holes that were there. Once assembled after using chat GPT for help, was good and quality is decent.
Response from simpli-home.comBy Simpli Home Ltd., Customer Support, January 7, 2026
Thank you for sharing your experience. We’re sorry to hear that parts of the instructions were unclear and that you encountered issues during assembly. That’s certainly not the experience we aim to provide. We're glad you were able to work through it and are satisfied with the final result and overall quality.
For any such issues or if you ever need assistance with assembly, please don’t hesitate to reach out to our dedicated support team—we’re always here to help. Your feedback is truly appreciated and helps us continue to improve.
Best Regards, Simpli Home Ltd.
Written by a customer while visiting simpli-home.com