Customer Reviews for Simpli Home - Connaught 40 inch Wide Solid Wood Traditional Entryway Storage Cabinet - White
Customer Rating
3
Very attractive but manufactured without qualit...
on July 28, 2025
Posted by: Anonymous
The cabinet is very attractive. However, the pre-drilled holes should be checked by quality control. A wooden dowel popped through the side of the cabinet! The hole should not have been pre-drilled all the way to the edge. Upon inserting, it instantly popped through the paper-thin laminate. Doors also required custom alignment as the pre-drilled holes prevented closing. Otherwise, I would give five stars for appearance and fast delivery. Hope quality control improves.
Response from simpli-home.comBy Simpli Home Ltd., Customer Support, July 28, 2025
Thank you for your honest and detailed feedback. We're glad to hear you’re pleased with the look of the cabinet and the fast delivery, but we're truly sorry for the issues you encountered during assembly. Your experience with the dowel and door alignment is not what we aim for, and we understand how frustrating that must have been. We've escalated your concerns to our quality control team for review and improvement. We appreciate your insights—they help us make things better.
The wood is solid, beautiful color. Packaging was best I’ve seen in a long time. It fits our space perfectly and is a piece that is built to last. Love it!
Response from simpli-home.comBy Simpli Home Ltd., Customer Support, July 15, 2025
Thank you so much for the wonderful review! We're thrilled to hear you love the solid wood construction, beautiful color, and thoughtful packaging—it means a lot to us. It’s great to know the piece fits your space perfectly and feels built to last.
We truly appreciate your support and hope you enjoy it for many years to come!
This storage cabinet is a great design and has quality materials for the price. It is sturdy and solid. It was easier to assemble than expected, and provided a lot of storage space for the size of the cabinet. It is perfect for entryways and other tight areas. I would recommend this product!
Response from simpli-home.comBy Simpli Home Ltd., Customer Support, July 15, 2025
Thank you so much for the wonderful review! We're thrilled to hear the cabinet exceeded your expectations in design, quality, and ease of assembly. It's great to know it's fitting perfectly in your space and providing the storage you needed. Your recommendation means a lot to us!
Response from simpli-home.comBy CS, CS, April 2, 2025
Thank you for your feedback. We’re sorry to hear the color didn’t meet your expectations. As wood finishes can sometimes appear different in lighting or settings, we understand how that can be disappointing. We appreciate your input and will take it into account as we continue to improve our offerings.
I was surprised at how nice the finish was. Assembly directions were easy to follow. Only complaint is the drawer bottoms are flimsy.
Response from simpli-home.comBy CS, CS, February 3, 2025
Thank you for your feedback! We're glad the finish exceeded your expectations and that the assembly was straightforward. We appreciate your input on the drawer bottoms and will share it with our team for future improvements. Enjoy your new furniture!
The cabinet was difficult to put together, we are not overly talented with assembling things. But could not be more pleased with it after it was put together.
Nice piece and met my expectations. It’s made of pine, so it’s nicer than cheaper MDF furniture. Pine is soft though and it does chip easily. One of my pieces already had a chip, which is unfortunate, but by the time I noticed I had already started assembling and didn’t want to deal with replacing it. Otherwise though everything was in great condition. It was easy, although time consuming, to assemble and the instructions were clear and easy to follow. One change I made was pre-drilling pilot holes for the back panels. It’s just too much of a hassle to screw those in otherwise. I also had trouble with the shelf pins. I had to hammer them in and the ones that go on top were impossible. I ended up replacing those with other shelf pins I had on hand that were easier to get in. I love the drawer glides (very smooth) and the knobs/pulls which are metal and feel very nice.