Customer reviews from lenovo.com
Lenovo - ThinkPad P16 Gen 2 21FA002XUS 16" Mobile Workstation - WQXGA - 165 Hz - Intel Core i7 13th Gen i7-13700HX - 32 GB - Villi Black
Average customer rating
4.4
(99 Reviews)
Rating breakdown 99 reviews
5 Stars
65
4 Stars
19
3 Stars
6
2 Stars
6
1 Star
3
89%of customers recommend this product.
(
55 out of
62)
Customer Reviews for Lenovo - ThinkPad P16 Gen 2 21FA002XUS 16" Mobile Workstation - WQXGA - 165 Hz - Intel Core i7 13th Gen i7-13700HX - 32 GB - Villi Black
Posted by: HermanD
from NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast and stable. I upgraded from a p53 and I have no regrets. This machine beats it in almost every respect. I use a dock so the lack of an ethernet port may be an issue for some but for me it's the perfect machine.
Written by a customer while visiting lenovo.com
Posted by: Gideon Duvall
from Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] The build quality was good but the 4K OLED display was terrible. The resolution was good but there was a diamond pattern that overlayed the display and made things look fuzzy. It was particularly bad in white and lighter color solid block areas. Would not recommend using for visual media development or viewing. Initially I thought it was a defect in the display so had a replacement sent but the replacement had the same problem. So ended up returning the computer and purchased another laptop with 4k display from different company that did not have the diamond pattern overlay on the screen.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 19, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
We request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Mike613
from Israel
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very good buy.
Seems very solid.
Amazing price at the outlet.
Downside is battery time which is quite short
Seems very solid.
Amazing price at the outlet.
Downside is battery time which is quite short
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5
Near impossible to find the "right" WWAN module
on December 19, 2023
Posted by: BKPH
Verified Purchase:Yes
Lenovo P16 Gen 2 crashes after installing WWAN card designated for Lenovo P16 Gen 2
Written by a customer while visiting lenovo.com
Posted by: Trig1395
Verified Purchase:Yes
Really good computer, works great for 3D modeling and does everything I ask it to do
Written by a customer while visiting lenovo.com
Posted by: diazvictorm
from Nogales, Az
Verified Purchase:Yes
[This review was collected as part of a promotion.] Don't like that doesn't have Ethernet port and is very heavy
Besides that is a great computer
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Posted by: Bearded Controls Guy
from nashville, tn
Verified Purchase:Yes
[This review was collected as part of a promotion.] Rocking machine! This beast will do everything I ask it to, and has plenty of horsepower for more. I can't bog it down.
Written by a customer while visiting lenovo.com
Posted by: Spycher Engineering LLC
from Cincinnati, Ohio
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed an Engineering grade laptop. The 16" screen is great for working while traveling. Overall awesome computer.
Written by a customer while visiting lenovo.com