Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 12 14" Touchscreen Notebook - Intel Core Ultra 7 165U - 32 GB - 1 TB SSD - In-plane - Black
Average customer rating
4.7 out of 5
4.7
(519 Reviews)
Open Ratings Snapshot
Rating breakdown 519 reviews
5 Stars
429
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product. 
(
351 out of 376
)
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Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 12 14" Touchscreen Notebook - Intel Core Ultra 7 165U - 32 GB - 1 TB SSD - In-plane - Black
Customer Rating
5 out of 5
5
Performance and portability max
on January 5, 2026
Posted by: FalconIT
from New York, NY
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very happy with the combined level of performance durability and portability of these units. I’ve purchased close to 100 for my company and it is our go to standard
Battery life is one ding against this unit.
Another issue appears to be failing usbc ports - covered under warranty but a hassle. I’ve had 4 failing usb ports in the last 2 years
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Small form factor laptop
on January 5, 2026
Posted by: SW1111
from Detroit, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] Outstanding laptop performance - great size - nice screen
Written by a customer while visiting lenovo.com
Customer Rating
2 out of 5
2
Eh. It’s OK.
on January 5, 2026
Posted by: Eric W A
from SF
Verified Purchase:Yes
already had to emergency shut down on minimal use in <1 week. keyboard is OK (use to be superb)
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Good laptop for small business
on January 6, 2026
Posted by: Genti
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall a great laptop. Light, good battery life and very durable! Performance has been great and very happy with my choice!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Stopped counting how many x1 Carbon I have owned
on January 3, 2026
Posted by: Freya2026
from Arizona
Verified Purchase:Yes
[This review was collected as part of a promotion.] You know how it feels when you don't need to consider a second model or brand? Easy. You just need to work hard, earn the money and wait for a deal. There was a time when I would rather get a renewed x1 carbon than try a different model. That doesn't mean that x1 carbon is perfect, but I appreciate having it. Have one, test it out!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Thinkpad X1 carbon
on January 5, 2026
Posted by: Scott W T
from Danville, Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Laptop is better than expected. I am a repeat Lenovo customer and find their computers are top notch.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great machine
on January 6, 2026
Posted by: DYEH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great machine, works well and a significant upgrade from my last computer
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
My first ThinkPad (X1 Carbon)
on January 5, 2026
Posted by: shwnwllms
from Ladera Ranch, CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Premium laptop at a budget price. Incredible performance and battery life will last you all day!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
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