Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 12 14" Touchscreen Notebook - Intel Core Ultra 7 165U - 32 GB - 1 TB SSD - In-plane - Black
Average customer rating
4.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
429
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product.
(
351 out of
376)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 12 14" Touchscreen Notebook - Intel Core Ultra 7 165U - 32 GB - 1 TB SSD - In-plane - Black
Posted by: Tyger Forensics
from Chicago, Illinois
Verified Purchase:Yes
Powerful, compact and extremely well built! We use this X1 in our computer forensics practice to image smartphones and the data throughput is excellent. Highly recommended!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: WestH
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great work laptop, light but durable. Battery lasts for quite some time.
Written by a customer while visiting lenovo.com
Posted by: mbbb
Verified Purchase:Yes
slow processing speed. nothing works as fast as my prior version
Response from lenovo.comBy Poornima_Lenovo, Customer Service, May 22, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. We understand how difficult it can be when the system works slow. We are sure you would have tried everything possible to fix the issue but as the issue still persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: DevChrisX
from Vermont
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my third X1 Carbon. Best laptop I've had, hands down.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: sitnstew
from Helena, AL
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall a great laptop. It's a bit on the pricy side but the specs and performance are right what I needed with a very minimal footprint. There are a few minor complaints that drive me nuts though.
Pros:
- excellent performance
- very lightweight with excellent battery life.
- keyboard is fantastic
Cons:
- HDMI port is on the side instead of the back, meaning it gets in the way.
- ports (HDMI, USB, etc) are very close together which makes any peripheral attachment with a slightly large footprint incapable of being used while the other ports are in use
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Smaz
from Portage, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop provides speed, plenty of storage and is lightweight. I have it hooked up to a docking station which provides extra connections to monitors, external storage and the like. Love the fact that its small and that I no longer have a huge hunk of hardware taking up space on my desk.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Brad T2
from Columbus, OH
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am very happy with the laptop. It is lighter and faster than i expected. I chose the Gen12 so I could have the bulit-in WWAN card which is very convenient.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kathleen APRN
from Overland Park, KS
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast and functional. This computer is a replacement for my 9 year old Lenovo, I I did not anticipate the increase in speed. It functions like my old one but so much faster and lighter. This was a much needed upgrade.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com