Not a snug fit with phone in protective covering. In fact, it doesn't stay connected at all. USB - C connector needs to be longer.
Response from SanDiskBy SM OLS Team, October 11, 2021
Hello,
I am Will from SanDisk® Global Support Team. Thank you for taking your time out and posting a review for this Dual Drive. I appreciate your candid feedback. Also, since you had faced some issues while using this Dual Drive and if you wish to contact our support staff directly for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.
The hardware was great, although I didn't know I needed an OTG thing to connect it to my phone. The Sandisk app that goes with it did almost everything, except notice I had an add on memory card that needed to be included in the backup.
Works well with my windows laptop & chromebook. Used it with my android phone, but I don't see what I transferred even though the transfer successful
Written by a customer while visiting SanDisk
Customer Rating
1
Does Not Work with Mac OS Monterey!
on April 6, 2022
Posted by: Big Otis
Does Not Work with Mac OS Monterey! Now I can not get any files on the drive. Had files from earlier Mac OS's now can't open! Terrible !
Response from SanDiskBy SM OLS Team, April 8, 2022
Hello,
I am Will from SanDisk® Global Support Team. All of our products are manufactured on strong hardware platform to sustain daily usage. However, we regret to learn about your experience and this issue can be best addressed through our technical support team. Please visit our support site where you can find our customer technical support phone numbers, open a ticket, chat live or check the status of an open ticket https://www.sandisk.com/about/contact/customer-care.
Thank you, Will, SanDisk® Support.
Written by a customer while visiting SanDisk
Customer Rating
3
Lanyard hole/hook
on October 16, 2021
Posted by: Mkmilan
WHY DON'T YOU PUT HOLES ON EVERY PIECE SO I CAN GET A LANYARD ON?? AND MAKE THEM BIG ENOUGH!!!
Response from SanDiskBy SM OLS Team, October 18, 2021
Hello,
I am Will from SanDisk® Global Support Team. Thank you for taking your time out and posting a review for this Dual Drive. I appreciate your candid feedback. Also, since you had faced some issues and if you wish to contact our support staff directly for the same, please feel free to contact SanDisk® Support at 1-866-SANDISK and we would be glad to assist you.
Does the job quite well, speed is rapid. Satisfied with performance.
Response from SanDiskBy SM OLS Team, August 20, 2021
Hello,
I am Jose from SanDisk® Global Support Team. Thank you for taking your time out and posting a review for this USB Flash Drive. I appreciate your candid feedback. For other suggestions/ queries with any SanDisk® products, please feel free to contact SanDisk support directly and we would be glad to assist you.
One computer with Type C ports. One computer with type A. Ordered two with 56Gb capacity and liked them so well I turned around and ordered two with 256GB