Customer reviews from startech.com
StarTech.com - Mini DisplayPort to HDMI Adapter - 1080p - Thunderbolt Compatible - Mini DP Converter for HDMI Display or Monitor - Black
Average customer rating
3.1
(8 Reviews)
Rating breakdown 8 reviews
5 Stars
4
4 Stars
0
3 Stars
0
2 Stars
1
1 Star
3
Customer Reviews for StarTech.com - Mini DisplayPort to HDMI Adapter - 1080p - Thunderbolt Compatible - Mini DP Converter for HDMI Display or Monitor - Black
Customer Rating
1
Lasted about 10 to 15 uses then stops
on July 11, 2018
Posted by: StaleFishMate
We purchased 3 of these for our company , for the use of our conference room TV, and they have only lasted about 10 to 15 uses. Only 1 out of the 3 are still working, talk about bad quality control.
Response from startech.comBy Malcolm, Customer Support, July 11, 2018
These MDP2HDMI adapters are covered by a 2 year warranty and we'd be happy to look into the issue further and provide replacements. We have Technical Support Advisors available 24 hours, 5 days a week. Please contact us at chat.startech.com or 1-800-265-1844 so we can help.
Written by a customer while visiting startech.com
Customer Rating
5
Amazing
on August 6, 2016
Posted by: slater
I am so happy with this product. Works great! Very happy customer.
Written by a customer while visiting startech.com
Customer Rating
1
short life span
on December 5, 2017
Posted by: avspecialist
As an AV Specialist for a mac school with 150+ projectors, I've touched a ton of MDP to HDMI adapters. Within 3 months of starting school, I've had at least 30 teachers reach out about problems with their projector, and every single time, it's this specific brand adapter that is the problem. Would not recommend - they are just not built to last.
Response from startech.comBy Sam, Customer Support, December 7, 2017
Thank you for sharing your review of our MDP2HDMI. We are very sorry that you've seen such an unusually high number of issues with these adapters!
Rest assured they are covered by a 2 year warranty and we'd be happy to look into the issue further and provide replacements if necessary. We have Technical Support Advisors available 24 hours, 5 days a week. Please contact us at chat.startech.com or 1-800-265-1844 to complete some troubleshooting to determine the cause of these issues.
Sam
StarTech.com Support
Rest assured they are covered by a 2 year warranty and we'd be happy to look into the issue further and provide replacements if necessary. We have Technical Support Advisors available 24 hours, 5 days a week. Please contact us at chat.startech.com or 1-800-265-1844 to complete some troubleshooting to determine the cause of these issues.
Sam
StarTech.com Support
Written by a customer while visiting startech.com
Customer Rating
1
Stop working in first week after a few use
on June 23, 2018
Posted by: rusyn
Mine stop working without any reason within first week. I pretty sure itis driver but they say you no need it. But it isnot detecting by Win 10 OS at all.
Response from startech.comBy Brian, Customer Support, June 25, 2018
Thanks for sharing your feedback. We're very sorry that the video adapter stopped working. This product does work in Windows 10 so we'd like to help troubleshoot this situation with you. We've also reached out to you by email to troubleshoot this situation.
Written by a customer while visiting startech.com
Customer Rating
5
Great value, works as expected
on October 17, 2014
Posted by: AndyT
Better than the MDP2HDSW which is the same as this, only more expensive in that it does carry audio.
Much cheaper that the official mac version too.
Written by a customer while visiting startech.com
Customer Rating
2
works as it should but not for long
on September 26, 2017
Posted by: hippie
yes it works.
i've had to buy several of these over the years. they just don't last. not sure why. but for the cost of them i would assume they should last as long as i own the computer.
i've had to buy several of these over the years. they just don't last. not sure why. but for the cost of them i would assume they should last as long as i own the computer.
Response from startech.comBy Malcolm, Customer Support, September 27, 2017
Thank you for sharing your review of our MDP2HDMI. We're very sorry to hear the adapter has failed for you more than once.
This adapter comes with a 2 year warranty and lifetime technical support. We would be more than happy to replace it for you if you're still within the warranty period.
Please reach out to us by clicking Support in the grey bar at the top of our website. We have Technical Support Advisors available 24 hours, 5 days a week.
This adapter comes with a 2 year warranty and lifetime technical support. We would be more than happy to replace it for you if you're still within the warranty period.
Please reach out to us by clicking Support in the grey bar at the top of our website. We have Technical Support Advisors available 24 hours, 5 days a week.
Written by a customer while visiting startech.com
Customer Rating
5
Perfect for MS Surface
on December 18, 2018
Posted by: Andrew11
I use this for my Surface Pro tablet to connect to a large monitor or TV. The connectors are solid and fit well, and the resolution is impressive. It’s small enough to travel with and the length of the cord is right for what I need it for. Don’t lend it out too much or you might not get it back!
I received this product in exchange for an unbiased review
Written by a customer while visiting startech.com
Customer Rating
5
Impressive for its size!
on December 29, 2018
Posted by: ShawnO_16
I use this on my travel laptop when the need arises to show something to a client or simply to watch a movie on a bigger screen in the hotel room. In either case it is the perfect adapter, small, light, and quick to connect and feels secure when attached. I received this product in exchange for an unbiased review
Written by a customer while visiting startech.com