Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 12 21KC009YUS 14" Touchscreen Notebook - WUXGA - Intel Core Ultra 7 165U - vPro Technology - Black Paint
Average customer rating
4.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
429
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product.
(
351 out of
376)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 12 21KC009YUS 14" Touchscreen Notebook - WUXGA - Intel Core Ultra 7 165U - vPro Technology - Black Paint
Customer Rating
5
Ultimate Ultralight Beast – ThinkPad X1 Carbon
on December 22, 2025
Posted by: Mehran007
from Dallas, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Lenovo ThinkPad X1 Carbon is a game-changer. Ultra-lightweight yet incredibly durable, with a stunning display and blazing-fast performance. The keyboard is perfection, battery life lasts all day, and it handles everything I throw at it effortlessly. Premium quality at its finest – highly recommend!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
Fast and light, but still have to wait and see.
on December 22, 2025
Posted by: JDMa
from Colma CA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The X1 Carbon is very fast, responsive and light. Fast face and fingerprint reader. Ok battery life. Screen is enough for school work. Great keyboard feel and touch. Multiple USB ports. I just hope it holds up. The first unit we got had problems powering up a few days after using so I got a replacement. I got this because our previous Lenovo for our daughter in college would not power up after just a year and a half of using. If this does not last longer, this is our last Lenovo.
Written by a customer while visiting lenovo.com
Customer Rating
3
Great computer. Hoping for better reliability
on December 26, 2025
Posted by: Hopeful6238
from Colma ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Fast for most tasks we need. Quick face recognition and fingerprint reader. Good keyboard. This is a replacement because the one we got had a problem turning on a wek after we got it. We bought this because another Lenovo we got only lasted about a year and a half before it had problems with powering up.
Written by a customer while visiting lenovo.com
Posted by: Goddess in Disguise
from Sacramento, CA
Verified Purchase:Yes
I love my laptop. I can't wait to put it to the test.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Typing Quren
from San Leandro, CA
Verified Purchase:Yes
Awesome computer! I have one for work so when this came on sale at a great price I had to but it!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Kevin from Massachusetts
from Salem, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop is fast and has everything I need. I don't like the three buttons on the mouse pad but I know the Gen 13 has eliminated them.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: KateAdams
from Oklahoma
Verified Purchase:Yes
I travel a lot and was so tired of dragging around a heavy laptop that I went looking for an ultralight. Every time I pick it up I can’t believe how light it is! So far, the performance is great and the display is beautiful.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Hampter123
from Lawrenceville Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great laptop , love everything about it, lightweight, powerful and smooth keyboard
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com