Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 12 21KC009YUS 14" Touchscreen Notebook - WUXGA - Intel Core Ultra 7 165U - vPro Technology - Black Paint
Average customer rating
4.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
429
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product.
(
351 out of
376)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 12 21KC009YUS 14" Touchscreen Notebook - WUXGA - Intel Core Ultra 7 165U - vPro Technology - Black Paint
Posted by: Kerubo
from maryland
Verified Purchase:Yes
I really love the performance of this machine.
The battery lasts really long, and it is very silent.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: JKRC
from Sugarland, TX
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am still trying to understand the new version - my previous laptop was X1- Carbon Gen 07. The overall experience has been good so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Lucass
from West Pittsburg Pennsylvania
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had a plan to use this ThinkPad an AI to work autonomously in the background and make me residual income. Unfortunately life happens and everything is put on holds for the time being. I'm sure this ThinkPad laptop in the right hands would be unstoppable but like everything I do I go all in and then life happens. This computer is great. I am just doing basic browsing on the Internet and Facebook but this laptop is definitely being underused. In conclusion, I'm sure this is a great laptop. I know it's a great laptop. I just don't know what I'm doing because like I said I had everything set up but life happens. I got it at a great price and Lenovo keeps sending emails every other day making sure I'm okay so that's great.
Written by a customer while visiting lenovo.com
Customer Rating
4
Thinkpads are the best, Windows not so much
on December 14, 2025
Posted by: RikC
from Hillsboro, OR
Verified Purchase:Yes
Solid Thinkpad hardware, best key board ever. Downside is Window 11, constantly pushing 365, and OneDrive grabbing data, transitioning from Win10 Thinkpad to Win11 a real pain.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Grace jaqueline
Verified Purchase:Yes
I absolutely love my think pad! So light and easy to type on. I am able to open multiple tabs and the smoothness of this laptop is amazing!
Written by a customer while visiting lenovo.com
Posted by: LJ94
Verified Purchase:Yes
Initial reception and review: looks and functions great, good processor speed and battery life.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: tieus
Verified Purchase:Yes
[This review was collected as part of a promotion.] Slim profile, lightweight powerhouse. Love the laptop.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: oscar123456
from texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would have never paid full price for it, its not what you think you are getting
No, I would not recommend this to a friend.
Written by a customer while visiting lenovo.com