Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 12 21KC009YUS 14" Touchscreen Notebook - WUXGA - Intel Core Ultra 7 165U - vPro Technology - Black Paint
Average customer rating
4.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
429
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product.
(
351 out of
376)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 12 21KC009YUS 14" Touchscreen Notebook - WUXGA - Intel Core Ultra 7 165U - vPro Technology - Black Paint
Posted by: everything madeleine
from texas
Verified Purchase:Yes
[This review was collected as part of a promotion.] love it perfect for business and very compact that will fit in most sleeves or bags.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sandy Lewis
from Chapel Hill NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love my laptop! It’s lightweight, perfectly powerful for my video usage and business needs!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Krishnan Seshadri
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very sleek and powerful laptop. Very easy to navigate. Bright and beautiful visuals.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: XYZZZ
from Washington
Verified Purchase:Yes
[This review was collected as part of a promotion.] A great and functional unit, easy to navigate, reliable
Written by a customer while visiting lenovo.com
Posted by: WendyM13
from Athens, Georgia
Verified Purchase:Yes
[This review was collected as part of a promotion.] In a world of over-the-top bells and whistles, this unassuming little laptop quietly always gets the job done. I use Adobe Creative Suite for my graphic design work, and my Lenovo handles multiple applications like a champ.
Its plain black matte exterior probably won't turn any heads, but the weight, speed, connectivity, compatibility, and feel more than make up for its unassuming exterior.
Battery life seems to be a little less than other laptops I've had, but still fine for a day's worth of meetings. I am very pleased with this purchase.
Its plain black matte exterior probably won't turn any heads, but the weight, speed, connectivity, compatibility, and feel more than make up for its unassuming exterior.
Battery life seems to be a little less than other laptops I've had, but still fine for a day's worth of meetings. I am very pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: HR NJ
from NJ
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best laptop on the market. Light, excellent keyboard and I need the keyboard pointer
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: RC Pluschau
from New York
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been buying the Lenovo X1 Carbon Gen 10, 11, 12 for my company for 2 years and have been incredibly satisfied. The devices are considerably better than the Dell Optiplex we used to employ here. I have purchased over 50 of these and have had very few if any complaints from end users - outside of battery life. Most of the team uses them in hybrid environment with 1-2 days remote. The battery is sufficient enough for most of the time going from desk (while charging) to conference room, or for traveling the day visiting clients or commuting. The downside is that with Teams and Audio/Video we rarely get 2 hours of battery life.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Knam S
from Woodleaf, NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I needed a laptop that could seamlessly run all of my work systems without any interruptions. After much extensive research, I took a leap of faith and purchased my first ThinkPad. Y'all!!! I was blown away! This by far, is one of the best laptops that I have owned. I work remote in insurance and am usually hard wired to my desktop with my work phone. We were going on vacation and I needed to have a computer that was portable but yet effecient. I got to test the ThinkPad & its capabilities while working remote from our resort. Not once did my laptop over heat or get hot. I had it on and running nonstop on the days that I worked from 9am-5pm. I was able to toggle with Teams and our VOIP phone system using the soft phone feature. I took/made calls directly from the laptop. I did not even need my physical work phone. I was able to take inbound and outbound calls like I normally would from my desktop. There were no issues except for the initial setup of my phone, but that was due to a firewall in the resort's network. I love how lightweight the laptop is. Easy to carry and pack!
Surprisingly, I was able to run all my work systems without any issues! My colleagues and clients said they could hear me clearly when I was using the built in microphone for my calls. Honestly, I love the ThinkPad and its functionality. This was a smart purchase! If you're looking for a great laptop for remote working, this here, would be a great fit! You won't be disappointed! Buy it!!!
Surprisingly, I was able to run all my work systems without any issues! My colleagues and clients said they could hear me clearly when I was using the built in microphone for my calls. Honestly, I love the ThinkPad and its functionality. This was a smart purchase! If you're looking for a great laptop for remote working, this here, would be a great fit! You won't be disappointed! Buy it!!!
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, January 8, 2025
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are so glad that you are happy with our product and services. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.
Thanks again.
Sincerely,
Poornima_Lenovo
Thanks again.
Sincerely,
Poornima_Lenovo
Written by a customer while visiting lenovo.com