Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 12 21KC009YUS 14" Touchscreen Notebook - WUXGA - Intel Core Ultra 7 165U - vPro Technology - Black Paint
Average customer rating
4.7 out of 5
4.7
(519 Reviews)
Open Ratings Snapshot
Rating breakdown 519 reviews
5 Stars
429
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product. 
(
351 out of 376
)
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Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 12 21KC009YUS 14" Touchscreen Notebook - WUXGA - Intel Core Ultra 7 165U - vPro Technology - Black Paint
Customer Rating
5 out of 5
5
Great laptop
on December 31, 2024
Posted by: Mashedpotatos
from Seattle, WA
Verified Purchase:Yes
[This review was collected as part of a promotion.] This laptop is super lightweight and fast, works great for my semi retired dad who works from home but needed something lightweight enough to bring to the office for presentations and meetings
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Smooth purchase, great x1
on December 29, 2024
Posted by: Sergii Svyryd
from New Jersey
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm x1 carbon fan and this is another one that will become my working PC
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
They were right!
on January 3, 2025
Posted by: Up2theTask
Verified Purchase:Yes
[This review was collected as part of a promotion.] My 'techie' sons recommended this purchase when I told them I was in the market for a new work computer at our nonprofit organization. Lightweight and portable, fast processing speed, solid speakers for zoom meetings when I don't use my earbuds. So far, so good.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Lenovo ThinkPad X1 Carbon - Still the Boss
on December 24, 2024
Posted by: Submarine Repairer
from Murrieta, CA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Lenovo ThinkPad X1 Carbon – it's like the business laptop that never gets old. This latest version is still a champ, with that same amazing build quality and that iconic keyboard that feels like home.
**What I loved:**
* **Rock-solid build:** This thing feels like it could survive a drop (though I wouldn't recommend testing it!). It's super light, so carrying it around all day isn't a chore.
* **The keyboard is a legend:** Seriously, typing on this thing is a joy. The keys have that perfect amount of travel, and the TrackPoint is still the best for quick cursor movements.
* **Display is a treat:** Crisp, clear, and easy on the eyes. Perfect for those long workdays.
* **Powerhouse performance:** This thing can handle anything I throw at it, from video calls to demanding spreadsheets.
* **Battery life is a beast:** I can easily get through a full workday without needing to hunt for a charger.
**What could be better:**
* **Pricey:** Let's be real, this isn't cheap.
* **Port selection could be a bit beefier:** More Thunderbolt 4 ports wouldn't hurt.
* **Can get a bit toasty:** Under heavy load, it can get a little warm, but it's not a dealbreaker.
**Overall:**
The X1 Carbon is still the king of the business laptop hill. If you're a professional who needs a reliable, powerful, and portable machine, you won't be disappointed. It's an investment, but for many, it's worth every penny.
**Rating:** 4.8 out of 5 stars
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Great
on December 30, 2024
Posted by: Henny314
from Lubbock tx
Verified Purchase:Yes
[This review was collected as part of a promotion.] Amazing laptop, light weight, fast, clean and easy to use
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Flickering Display problem with the USB-c dock
on December 24, 2024
Posted by: SteveKirsch
Verified Purchase:Yes
[This review was collected as part of a promotion.] I initially had problems with flickering display while using the display ports on the dock. After support from Lenovo tech team, we discovered that there was a setting in the dock that need to be changed. This discovery happened only after swapping cables and docks with a new one. I'm very happy we found the problem and fixed the problem but it did take a lot of debug time to get to the solution and multiple trips to the UPS store to return cables and the original dock all of which weren't the problem.
Written by a customer while visiting lenovo.com
Customer Rating
5 out of 5
5
Love This Laptop
on December 27, 2024
Posted by: Joe Angel
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great laptop. I was issued one for work and my thought was "great another piece of corporate junk." After using it for a few months, I had to have one as my personal laptop. I am so happy to have this ThinkPad X1 Carbon Gen 12 for my personal computing needs. First and foremost it is lightweight. When caring a tablet and TWO laptops, weight is a major factor. The two Laptops (both ThinkPad X1 Carbon Gen 12s) are lighter than the darn tablet with a smart keyboard by itself. The tablet now stays at home since I can do way more with the two laptops.
The second major factor is Battery Life. This thing lasts and lasts and last. I love it.
By far this is the best laptop I have ever used both personally and professionally over a 30 year career.
Written by a customer while visiting lenovo.com
Customer Rating
4 out of 5
4
A but not A+
on January 2, 2025
Posted by: JDOT
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great utilitarian laptop, especially for business use. Light-weight and functional, particularly running Microsoft functions.
Written by a customer while visiting lenovo.com
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