Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Carbon Gen 12 21KC009YUS 14" Touchscreen Notebook - WUXGA - Intel Core Ultra 7 165U - vPro Technology - Black Paint
Average customer rating
4.7
(519 Reviews)
Rating breakdown 519 reviews
5 Stars
429
4 Stars
55
3 Stars
12
2 Stars
14
1 Star
9
93%of customers recommend this product.
(
351 out of
376)
Customer Reviews for Lenovo - ThinkPad X1 Carbon Gen 12 21KC009YUS 14" Touchscreen Notebook - WUXGA - Intel Core Ultra 7 165U - vPro Technology - Black Paint
Posted by: ITgirl
from Mansfield, CT
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a decent laptop, well made and durable. We've purchased several in the past and will continue to do so when the need arises.
Written by a customer while visiting lenovo.com
Posted by: DT Brown
from San jose, ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] Lightweight, looks good, fast, great screen. Ergonomics are awesome.
Written by a customer while visiting lenovo.com
Posted by: GClk
from Boston, MA
Verified Purchase:Yes
[This review was collected as part of a promotion.] I like that it is very light to carry. Operates perfectly so far.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Flygirl4eva
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love my new x1 Thinkpad, I had another Lenovo Thinkpad before buying this one and made the mistake of buying another laptop. I hated that thing. It started off bad, it was heavy and needed a screen replaced a month or so after I bought it. Little did I know the warranty started from the DAY of purchase! They sent
a refurbished one. Still hated it. THAT is why I, when I
needed another laptop I went back to Lenovo! My
new computer is so light, easy to travel with
and has a 3 terra byte hard drive. I love my new Lenovo x1! 💖💖💖
a refurbished one. Still hated it. THAT is why I, when I
needed another laptop I went back to Lenovo! My
new computer is so light, easy to travel with
and has a 3 terra byte hard drive. I love my new Lenovo x1! 💖💖💖
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Jeffs Review
from Ca
Verified Purchase:Yes
[This review was collected as part of a promotion.] I can't give more than 2* due to the poor battery life. I have been a loyal Lenovo user for over 10 years and the battery life on this X1 Carbon will likely lead me to return the unit.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, October 21, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. Battery life (and recharge times) will vary based on many factors, including system settings and usage. Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
If the issue persists, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Joe Dan4th
from Yadkinville NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Exceptional Product, speed is great, un beatable quality, lightweight, long battery Life, easy to use and navigate
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ITSupport858
from San Diego, CA.
Verified Purchase:Yes
[This review was collected as part of a promotion.] The ThinkPad X1 Carbon Gen 12 Intel (14”) is a perfect blend of performance, portability, and premium design, making it an ideal choice for business professionals, frequent travelers, and productivity enthusiasts.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Omar S M
from California
Verified Purchase:Yes
[This review was collected as part of a promotion.] It's exactly what they promise. It's fast. It's light. It has a beautiful keyboard. The build quality seems good so far. My only minor complaint is I wish the screen was better (I got the IPS, maybe OLED would look better but I don't trust it). The screen is great! It works just fine. The color look great. It's just the classic IPS problem of the blacks looking washed out.
It also tends to turn on the fan sometimes when I feel like it's not really doing much work. But that's rare.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com