Customer reviews from bestbuy-ca
Beats - Refurbished Excellent - Fit Pro True Wireless Noise Cancelling In-Ear Earbuds - Black
Average customer rating
3 out of 5
3
(10 Reviews)
Open Ratings Snapshot
Rating breakdown 10 reviews
5 Stars
3
4 Stars
1
3 Stars
2
2 Stars
1
1 Star
3
40%of customers recommend this product. 
(
4 out of 10
)
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Customer Reviews for Beats - Refurbished Excellent - Fit Pro True Wireless Noise Cancelling In-Ear Earbuds - Black
Customer Rating
1 out of 5
1
Nothing but trouble
on January 1, 2025
Posted by: Mr. Not Happy
from Canmore
Got these on Christmas day. Can't connect to my Samsung or my partner's iPhone. They connect in the case but disconnect when you take them out. Brought them back to best buy the next day but they wouldn't take them back. Why do they sell them if you can't take them back. They should be dealing with the rep, not me. Tried to get a hold of someone from beats but they couldn't help and then was sent to Apple support. They need you to set up a time for an appointment. We've tried everything to get these to connect so that'll be a waste of time. Wouldn't it be simple for Best Buy to take them back and refund my money and they could send them back? Anyway, this will be the last time I buy something from Best Buy as this has been nothing but a hassle.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
if only they would stay in my ears
on October 24, 2024
Posted by: wrinkled wrunner
from CANADA
I purchased these earbuds specifically for use when I jog. I find it very challenging to put them in my ears and keep them in my ears for the full duration of my run. the sound is fine, they are as comfortable as anything in one's ear can be but I am always concerned that one will fall out of my ear while I run. this happens a quarter to a third of the times I run. if I had to do it again, I would search for a product that hooks behind the ear rather than one that relies on friction to keep it in place. disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
3 out of 5
3
Not bad not great
on January 20, 2024
Posted by: Cheesy
from Langley
Fantastic sound quality and relatively comfortable once you’re used to them (which takes a while at least for myself). But as soon as you get into a gym or somewhere else busy, they seem to forget how to connect. I’ve tried all there is to try but too often they cut out either the left, right, or both earbuds momentarily which is super annoying. Only reason I’m keeping is that they’re overpriced for what they offer and I want to somehow get my moneys worth
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Garbage Cheap Apple Product
on July 16, 2023
Posted by: HaydenD
from St Carherines
These things are horrible. They do not hold a charge. The case dies when not in use. They start you off with a 2 inch USB-C to USB-C charger so you have to buy an adapter and possibly a longer cord.
These things are a head ache to own.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5 out of 5
5
Finally some earbuds that are PERFECT
on January 7, 2023
Posted by: Jeff
from OAKVILLE
Bass is insane. Volume is loud. Phone calls are perfect. Forget the rest. Spend the money. 1 and done. Dont believe any negative posts. Noise cancelling had me thinking my car stalled when I put them in the store parking lot. I literally checked the RPM gauge, tripped me the tf out lol. Battery doesn't go below 90% even after an hour. Glad to have found another "best purchase ever" item.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
4 out of 5
4
Great aesthetic & sound.Atrocious noise cancelling
on January 3, 2023
Posted by: Noah
from Beats HQ
They feel premium and sound the part, but it can be difficult to hear due to the poor noise cancellation which means you have to really jam them in your ears when our in public, which can be uncomfortable. A nice alternative to AirPods though! I would like to add, that it works very well with Apple devices, much like AirPods.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1 out of 5
1
Sound is Absolutely Garbage
on July 3, 2022
Posted by: Jd1694
from Red deer
The sound in these are very brutal the left one sound went In 3 weeks
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2 out of 5
2
CAUTION: THEY FALL OUT!!
on March 28, 2022
Posted by: stillsearching
from Vancouver B.C.
Not bad sound, not as well rounded as Jabra, bass heavy as expected for Beats, lots of wind noise outside during noise cancellation for some reason, cannot engage noise cancellation and volume on buds themselves at the same time, have to go into settings for one or another. Worse of all, they DO eventually fall out once you get warmed up, hot, and sweaty during workouts, seal, sound, and wing-tips fail, during running, push-ups etc. Taking mine back. Should have wireless charging for the price. Sorry Apple, valiant effort, but still need R & D on these. Thanks
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
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