Customer reviews from bestbuy-ca
Sony Interactive Entertainment - DualSense Wireless Controller for PlayStation 5 - White
Average customer rating
3.2
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
6
4 Stars
0
3 Stars
0
2 Stars
2
1 Star
4
50%of customers recommend this product.
(
6 out of
12)
Customer Reviews for Sony Interactive Entertainment - DualSense Wireless Controller for PlayStation 5 - White
Customer Rating
5
Perfect controller
on June 5, 2026
Posted by: Caroline
from Gatineau
Works as promised, well packed and perfect condition!
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
ps5 controllers bluetooth is laughable
on February 22, 2026
Posted by: j
from chase
the ps5 controller doesnt seem to know its plugged into a ps5 and continuously connects to my pc where as an xbox controller automatically connects to my xbox right away if you own both or are thinking of getting a controller for playing with it on your pc dont get ps5
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
2
Cheap plastic
on January 6, 2026
Posted by: J
from Ottawa
The control does what it should, however, it feel very light and plastic-y. Compared to my controllers that came with the playstation, this felt like it was made from some cheap plastic that would break if you dropped it from a counter.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
1
Control
on December 26, 2025
Posted by: Anonymous
from Edmonton
2 months i change two controllers is very bad quality
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca
Customer Rating
5
OEM quality!
on December 15, 2025
Posted by: BC review
from BC
Works as well as the first one that came in the box with the PlayStation. Exactly as expected.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Brand new but questionable boxing
on December 14, 2025
Posted by: Boyam
from Mississauga
No complaints , aside from the condition of the box it came in
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
5
Good quality product
on December 5, 2025
Posted by: Rey
from Fort McMurray
Connects seamlessly. User friendly and nice product.
I would recommend this to a friend!
Written by a customer while visiting bestbuy-ca
Customer Rating
1
The Joystick drift kills them all.
on December 2, 2025
Posted by: Benjamin
from Golden
Didn't last much past a year. The joystick drift control issue is outrageous. These should be recalled and refunded.
No, I would not recommend this to a friend.
Written by a customer while visiting bestbuy-ca