Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Face recognition
on June 2, 2025
Posted by: Thoo757
[This review was collected as part of a promotion.] Gaming is amazing. Battery life is awesome and long.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The diamond standard
on June 2, 2025
Posted by: JayEvers91
[This review was collected as part of a promotion.] My Samsung Galaxy A16 phone is nothing short of amazing. From the "Routines and Modes" feature and the storage space to the compatability of my Google Play apps and the Samsung apps, I feel as if this phone can be what I need as a content creator on the go. This phone is nothing short of excellent, though I would like to see new features that available on the S23 and S24 phones to be available here like the Galaxy AI and Now Brief bar. Still, this phone is a gemstone among the diamond standards from Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I am not a fan
on June 2, 2025
Posted by: Rinarose
[This review was collected as part of a promotion.] The phone says it's 5g but you would swear it is a 4g phone by the lagging and the rate the phone runs it it has 10 second relation time to everything.
Value
1
Response from Samsung USBy R&R, June 4, 2025
Hiya Rinarose,
Thank you for sharing your thoughts on the Galaxy A16 5G. We understand that performance expectations are high, especially when multitasking or using demanding apps. Your feedback is invaluable in helping us understand how the device performs in everyday use.
Depending on your location and network environment, your device may occasionally lose connection to the mobile network or experience slow speeds. Your subscription plan, geographic area, and mobile network settings can influence this. We recommend checking with your network provider to verify that a 5G connection is available in your area.
If you have a 5G device but are unable to connect to 5G, please contact your carrier to verify that you are subscribed to a 5G plan and that there are no issues with your account. Additionally, make sure you are in a location that supports 5G.
To check your network settings on your device, go to Settings, tap on Connections, and then select Mobile Networks.
If you would like to learn more about troubleshooting network issues with your device, please refer to the online article “Issues with Mobile Network Connection on Samsung Phone or Tablet.”
Thank you for being a part of the Samsung community, where we strive to create innovation for you.Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We understand that performance expectations are high, especially when multitasking or using demanding apps. Your feedback is invaluable in helping us understand how the device performs in everyday use.
Depending on your location and network environment, your device may occasionally lose connection to the mobile network or experience slow speeds. Your subscription plan, geographic area, and mobile network settings can influence this. We recommend checking with your network provider to verify that a 5G connection is available in your area.
If you have a 5G device but are unable to connect to 5G, please contact your carrier to verify that you are subscribed to a 5G plan and that there are no issues with your account. Additionally, make sure you are in a location that supports 5G.
To check your network settings on your device, go to Settings, tap on Connections, and then select Mobile Networks.
If you would like to learn more about troubleshooting network issues with your device, please refer to the online article “Issues with Mobile Network Connection on Samsung Phone or Tablet.”
Thank you for being a part of the Samsung community, where we strive to create innovation for you.Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 2, 2025
Posted by: Deadman3268
[This review was collected as part of a promotion.] I like everything to do with the phone it's great even the Ai is good
Value
5
Written by a customer while visiting Samsung US
Posted by: Wade
from Onamia, MN
Expertise:Intermediate
Verified Purchase:Yes
I needed a new phone and didn't want to spend more than two hundred dollars. I use my phone for the basics so a more expensive one is unnecessary. The A16 fit my needs and budget.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has one issue
on June 2, 2025
Posted by: AJ2024
[This review was collected as part of a promotion.] The only issue I have is that it a lot. Other than that, the phone is great.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product by far has been the best,fastest,more
on June 2, 2025
Posted by: Love2much
[This review was collected as part of a promotion.] I use this device for everything really,is fast,and the camera omg the pictures are so clear and realistic.i will buy this phone again and again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on June 2, 2025
Posted by: ShadowStorm76
[This review was collected as part of a promotion.] I love the features of this device. My A16 is so easy to use & Galaxy AI is super user friendly and beyond helpful! Would and have recommended to everyone I know!
Value
5
Written by a customer while visiting Samsung US