Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Great phone
on October 22, 2025
Posted by: Thorthelionking
[This review was collected as part of a promotion.] I actually have the a 15 and it is fro locked but I have it partially unlocked.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone meets all my expections. Great camera.
on October 22, 2025
Posted by: Tootsie
[This review was collected as part of a promotion.] I use my phone for mainly personal and for the start of my new business I love the fact of the Galaxy AI is pretty cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Incredible and Helpful
on October 21, 2025
Posted by: Greenteaenvy27
[This review was collected as part of a promotion.] It's been a while since I had a new, up-to-date phone. So I was a little nervous when I first received my Galaxy A16. I wasn't used to all the new aspects of the phone.
It wasn't hard to adjust at all. The set up was smooth and easy. I was able to start using apps right away and it was so nice to have a phone that runs right and fast.
Galaxy AI has helped so much. As someone with a chronic illness, I spend a lot of time online. I use Galaxy AI everyday for searches and reminders that I just need help with.
The camera is amazing. I've started taking bird photography and the photos have such clarity. It's really changed the way I started taking pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 phone review
on October 21, 2025
Posted by: Spoil675
[This review was collected as part of a promotion.] The phone is a great phoneand good media quality great picture and videos quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is lasting!
on October 21, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I use the phone for playing games like pokemon go and animal crossing pocket camp. It works great and is very smooth and no lag. I always have problems with phones where the storage keeps filling up on it's own forcing me to buy a new phone even if I delete everything off of it. So far this phone is holding up for a long time now and I hope it lasts much longer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 Great!😂
on October 21, 2025
Posted by: SolarPrincess5151
[This review was collected as part of a promotion.] I needed a upgrade from my old phone I was so happy I updated my phone to a Samsung Galaxy A16 I like the Samsung features I can shop , buy phones for my family for Christmas. I can talk and check on my family now . Thanks Samsung!!☺️☺️☺️☺️
Value
4
Response from Samsung USBy R&R, October 24, 2025
Hiya SolarPrincess5151,
We’re thrilled to hear you’re enjoying your upgrade to the Galaxy A16 5G. The A16 offers smart connectivity and signature Samsung convenience, helping you stay connected to what matters most. Your enthusiasm shows the innovation we strive for with every Galaxy device, and we appreciate you being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
We’re thrilled to hear you’re enjoying your upgrade to the Galaxy A16 5G. The A16 offers smart connectivity and signature Samsung convenience, helping you stay connected to what matters most. Your enthusiasm shows the innovation we strive for with every Galaxy device, and we appreciate you being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Review
on October 21, 2025
Posted by: BeccaBoo71
[This review was collected as part of a promotion.] I use my Galaxy A16 for streaming, gaming and taking photos. The Galaxy AI is great for everything video and audio.
Value
4
Response from Samsung USBy R&R, October 28, 2025
Hello BeccaBoo71,
Thank you for reaching out and updating us on your Galaxy A16 5G. We’re glad to hear that the Galaxy A16 5G meets your expectations for speed, camera quality, and battery life. It's an ideal device for streaming your favorite content, and your gaming sessions are elevated. While this device doesn’t have the full rollout of Galaxy AI, many smart features are included to improve your experience. Features like Gemini and Google Assistant are available to help bring your ideas to life quickly, and we hope you're taking full advantage of what your Galaxy A16 5G can do. Another great experience powered by Samsung! Thanks for sharing.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and updating us on your Galaxy A16 5G. We’re glad to hear that the Galaxy A16 5G meets your expectations for speed, camera quality, and battery life. It's an ideal device for streaming your favorite content, and your gaming sessions are elevated. While this device doesn’t have the full rollout of Galaxy AI, many smart features are included to improve your experience. Features like Gemini and Google Assistant are available to help bring your ideas to life quickly, and we hope you're taking full advantage of what your Galaxy A16 5G can do. Another great experience powered by Samsung! Thanks for sharing.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Phone is not working
on October 21, 2025
Posted by: Tinkka3
[This review was collected as part of a promotion.] Phone is trash n slow, I didn't like it since I received it
Value
2
Response from Samsung USBy R&R, October 21, 2025
Hey there Tinkka3,
Thank you for sharing your experience with your Galaxy A16 5G. We would love to learn more about your device and its behavior. You can reach out to our Samsung Support Team to learn more about how you can get your device performing optimally and to your desire.
We look forward to assisting you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. We would love to learn more about your device and its behavior. You can reach out to our Samsung Support Team to learn more about how you can get your device performing optimally and to your desire.
We look forward to assisting you. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US