Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Practical for everyday use
on October 23, 2025
Posted by: Smakkiie
[This review was collected as part of a promotion.] I use galaxy AI when I need a more technical answer or more details in the answers to my questions. "Hey Google" works with this phone and I use this feature everyday for whenever I have a more basic question. What i recently discovered and didn't know about until I thought about it, and searched for it, was the Voice Access feature on this phone. I wanted to be able to control my phone by speaking commands to it while I worked on house chores. In my opinion this is the best feature a phone can have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A15 5G
on October 23, 2025
Posted by: NodinNoVa
[This review was collected as part of a promotion.] Great features for a budget phone. It has many features that the more expensive phones have. Also features Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Phone
on October 22, 2025
Posted by: Cali2025
[This review was collected as part of a promotion.] Galaxy AI is powerful , lots of features , long lasting battery
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfectly Sufficient
on October 22, 2025
Posted by: merylg
[This review was collected as part of a promotion.] I primarily use my phone for checking e-mail, calling, texting, and looking things up. I very rarely use it for anything else. The phone is easy to use and totally suits my needs. I'm very satisfied with it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Negative 5 stars-do not recommend!
on October 22, 2025
Posted by: SadSamsungLover
[This review was collected as part of a promotion.] My Samsung device has been disappointing. It freezes constantly, battery drains fast, and apps crash often. The camera quality isn’t great, and updates seem to make things worse. I expected reliability but got frustration instead. Definitely not worth the hype — I’d give it negative five stars if I could.
Value
1
Response from Samsung USBy R&R, October 23, 2025
Hello there, and thank you for taking the time to share your feedback on your Galaxy A16 5G. Packed with all the essentials to help you throughout the day, with some optimizations, the A16 5G is a great device to have in your tech toolkit. Based on the behaviors you have explained, your device would benefit from a quick optimization. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unnecessary files, scans for malware, and closes background apps. Optimizing your phone is quick and straightforward. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. You can learn more about optimizing your device in the article linked below. And remember, our Samsung Support Team is always here to help. If you are experiencing any unusual behavior with your device or would like tips to keep it running smoothly, please don’t hesitate to reach out. We thank you for your feedback. Thank you for being a part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on October 22, 2025
Posted by: paddyboo
[This review was collected as part of a promotion.] Galaxy A16 is great. I just use it as a basic phone for calls and texting.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the galaxy. It's so light and easy to handl
on October 22, 2025
Posted by: Love2Eat
[This review was collected as part of a promotion.] Galaxy A1 is so awesome. Listen to music on it is amazing. I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This as a great phone for the price.
on October 22, 2025
Posted by: Gaudyplum
[This review was collected as part of a promotion.] My galaxy is my other right hand. It literally does everything I need it to do. I use it at work at home and especially on the go.
Value
3
Response from Samsung USBy R&R, October 23, 2025
Hey Gaudyplum,
We are thrilled to hear that your Galaxy A16 5G has become such a great companion in your day-to-day. The A16 5G is packed with all the essentials to keep you informed, productive, and entertained, and its reliability is unmatched. Your feedback is crucial to us, and we are grateful for your continued support as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear that your Galaxy A16 5G has become such a great companion in your day-to-day. The A16 5G is packed with all the essentials to keep you informed, productive, and entertained, and its reliability is unmatched. Your feedback is crucial to us, and we are grateful for your continued support as a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US