Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Good phone....
on June 2, 2025
Posted by: Crittle
[This review was collected as part of a promotion.] This is not a bad phone by any means but it runs so slow. Half the time I can't open apps or the other half I can't use the phone to call anyone. It takes amazing pictures but overall it needs a little tweaking.
Value
3
Response from Samsung USBy R&R, June 4, 2025
Hi Crittle,
Thank you for taking the time to share your experience with the Galaxy A16 5G. We are glad to hear that you are enjoying the camera’s performance and appreciate your feedback on how the phone works for you on a day-to-day basis. The A16 5G is designed to deliver smart features and a reliable experience.
If you notice that your phone is running slowly, it’s a good idea to optimize it. To do this, go to Settings, swipe to and tap on Device care, then tap Optimize now, and finally tap Done. For more information on optimizing your device, refer to the online article “Keep your Galaxy phone or tablet from slowing down with Device Care.”
Thank you for being a loyal Samsung customer. We are constantly evolving with you in mind.Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for taking the time to share your experience with the Galaxy A16 5G. We are glad to hear that you are enjoying the camera’s performance and appreciate your feedback on how the phone works for you on a day-to-day basis. The A16 5G is designed to deliver smart features and a reliable experience.
If you notice that your phone is running slowly, it’s a good idea to optimize it. To do this, go to Settings, swipe to and tap on Device care, then tap Optimize now, and finally tap Done. For more information on optimizing your device, refer to the online article “Keep your Galaxy phone or tablet from slowing down with Device Care.”
Thank you for being a loyal Samsung customer. We are constantly evolving with you in mind.Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Its a good phone
on June 2, 2025
Posted by: Pibb2425
[This review was collected as part of a promotion.] The galaxy ai has better features than my previous phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on this phone
on June 2, 2025
Posted by: Firemedic
[This review was collected as part of a promotion.] Great phone. Used for streaming, email, entertainment and more! Love my Android!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has excellent features
on June 2, 2025
Posted by: Gino4432
[This review was collected as part of a promotion.] You can do it all with the most beautiful and best line of entertainment to come all across the devices with different options of phones including screen sizes, plans and lot more with a touch at your fingertip
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Got this phone for my daughter
on June 2, 2025
Posted by: Lucky86
[This review was collected as part of a promotion.] It's a really decent phone that she can video call me on and I can keep track of everything she is doing. Parental controls are easy to use. I love this phone for her.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the price
on June 2, 2025
Posted by: LovePhones
[This review was collected as part of a promotion.] This phone is great. Has great features. The camera is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Got sum worm to do
on June 2, 2025
Posted by: Yeomso
[This review was collected as part of a promotion.] Ngl this phone got sum problems it can't run any game not even minecraft, I can't listen to music for long sometime bekuz the app keeps closing and not only that the mic doesn't work with any headphones. I will say the camera is pretty cool there's great graphics and frames on video and that's about it
Value
1
Response from Samsung USBy R&R, June 3, 2025
Thank you for your feedback, Yeomso! We appreciate your honest comments and the mention of the camera; it’s wonderful to hear that the visual experience met your expectations. The Galaxy A16 5G is designed to provide essential features, including a reliable display, a clean interface, and streamlined app support for everyday tasks. It is an excellent choice for anyone looking for a straightforward, budget-friendly smartphone that offers 5G connectivity and a sharp camera experience. This device continues to be a strong contender in its category. We appreciate you taking the time to leave your review. Thank you for being a part of the Samsung community. Samsung: Designed for you!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 5g, A Must..!
on June 2, 2025
Posted by: PhynixRogue
[This review was collected as part of a promotion.] I love my New Samsung Galaxy A16 5g phone.. It's got great quality, great photo qualities, fast, reliable, and better then most of the rest. I would say out of all the phones on the market right now it's one of the top. A must have to all Samsung fans.
Value
4
Written by a customer while visiting Samsung US