Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Great little machine
on October 26, 2025
Posted by: Moemoe
[This review was collected as part of a promotion.] Love my little pocket computer, it runs fast great storage and memory. I love to create and its great for that.
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hello Moemow,
We’re excited to hear that the Galaxy A16 5G is meeting your expectations. Whether for work or entertainment, it’s designed to handle everything gracefully. You're right—it’s like a compact, powerful computer you can carry in your pocket and use anytime. Its improved performance demonstrates how it keeps pace with your activities, from making calls and streaming to capturing special moments. Thank you for your review. Seamless. Smart. Samsung!
-Ty
Samsung Support
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Samsung Community
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We’re excited to hear that the Galaxy A16 5G is meeting your expectations. Whether for work or entertainment, it’s designed to handle everything gracefully. You're right—it’s like a compact, powerful computer you can carry in your pocket and use anytime. Its improved performance demonstrates how it keeps pace with your activities, from making calls and streaming to capturing special moments. Thank you for your review. Seamless. Smart. Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Rosh
Verified Purchase:Yes
Works really well in the city only....the phone in rural areas does not work quiet well ...
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, October 29, 2025
Hey there Rosh,
Thank you for sharing your experience with your Galaxy A16 5G. It's great to hear you've found a device suited for city use; let's see how we can help you stay connected outside the city. Depending on your location and environment, your device might temporarily lose signal or experience slow connectivity. This could be related to your plan, region, or network settings. Check your mobile network settings: go to Settings > Connections > Mobile networks. If the concern persists, contact your carrier for assistance with network access or account concerns. Also, review the linked online article for additional troubleshooting tips to improve your network connection. We appreciate your review and thank you for choosing Samsung as your preferred brand.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. It's great to hear you've found a device suited for city use; let's see how we can help you stay connected outside the city. Depending on your location and environment, your device might temporarily lose signal or experience slow connectivity. This could be related to your plan, region, or network settings. Check your mobile network settings: go to Settings > Connections > Mobile networks. If the concern persists, contact your carrier for assistance with network access or account concerns. Also, review the linked online article for additional troubleshooting tips to improve your network connection. We appreciate your review and thank you for choosing Samsung as your preferred brand.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
A16 IS SLOW AND BUTTONS ARE HARD
on October 26, 2025
Posted by: YepUS4
[This review was collected as part of a promotion.] I really don't like the way the phone looks nor the thickness, it's slow and most of the time I can't call 611 or take pics the service is slow.
Value
3
Response from Samsung USBy R&R, October 27, 2025
Hello YepUS4,
Thank you for sharing your thoughts on the Galaxy A16 5G. It features a 6.7–inch Super AMOLED display and is only 7.9mm thick, making it one of the slimmest A Series devices so far—easy to hold and pocket-friendly. In terms of performance, it’s powered by a dependable processor with 4GB of RAM, allowing for good results with proper optimization. To support your device's performance, you can use the Device care feature, which shows your battery, storage, and RAM status. You can also automatically optimize your phone or tablet for faster, smoother operation. To do this, go to Settings, swipe to and select Device care, then tap "Optimize now" and confirm with Done. For more details on maintaining your device’s smooth operation, please check the link below. Thank you for your review. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. It features a 6.7–inch Super AMOLED display and is only 7.9mm thick, making it one of the slimmest A Series devices so far—easy to hold and pocket-friendly. In terms of performance, it’s powered by a dependable processor with 4GB of RAM, allowing for good results with proper optimization. To support your device's performance, you can use the Device care feature, which shows your battery, storage, and RAM status. You can also automatically optimize your phone or tablet for faster, smoother operation. To do this, go to Settings, swipe to and select Device care, then tap "Optimize now" and confirm with Done. For more details on maintaining your device’s smooth operation, please check the link below. Thank you for your review. We appreciate your choice of Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5g phone
on October 26, 2025
Posted by: 420hungry
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy A16 5g phone. Especially all it's new features and apps including Galaxy AI. Accessibility to all my favorite social media platforms is a breeze. Thank you Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone..Has a really awesome camera
on October 26, 2025
Posted by: Blondie
[This review was collected as part of a promotion.] First of all I don't like A1 WHATSOEVER...I use my phone for everything anything from filling out job applications,communicating with my family,watch movies, etc
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works great for my business
on October 26, 2025
Posted by: FrankVersace5
[This review was collected as part of a promotion.] It been working great an im going to keep getting Samsung phones
Value
5
Response from Samsung USBy R&R, October 30, 2025
Hey FrankVersace5,
Thanks for your glowing feedback! Devices like the Galaxy A16 5G shine because of amazing users like you. We’re honored to have you on this journey. Experience more with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for your glowing feedback! Devices like the Galaxy A16 5G shine because of amazing users like you. We’re honored to have you on this journey. Experience more with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on October 26, 2025
Posted by: SPELLRUNLOL
[This review was collected as part of a promotion.] I like the camera it takes awesome pictures sm it's so clear and samsung you're has great selections on game apps great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the accessibility of this, it's a fun phone
on October 25, 2025
Posted by: Davethomas
[This review was collected as part of a promotion.] Galaxies ai is one of the best features of the phone. It really is amazing the work they have put into this device.
Value
5
Written by a customer while visiting Samsung US