Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Device Review
on June 2, 2025
Posted by: Trishy
[This review was collected as part of a promotion.] Device review and location and making peace ✌️ 🫠😘
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone with great perks and clear pictures
on June 2, 2025
Posted by: Blueskies
[This review was collected as part of a promotion.] Galaxy AI with great animation, hi-def, Yes I'm still learning all there is to know about my Galaxy A-16.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fantastic
on June 2, 2025
Posted by: Love2gamble
[This review was collected as part of a promotion.] I’ve been using the Samsung A16 5G for a couple of weeks now, and it’s honestly been a pleasant surprise for a budget device. The first thing I noticed was the display—it’s a good size, and while it doesn’t have the sharpness of flagship screens, it gets plenty bright and is easy on the eyes when I’m scrolling through social media or watching YouTube.
Performance-wise, it handles my daily routine just fine. I mostly use it for messaging, calls, Instagram, and some light gaming (like Candy Crush or Subway Surfers). It rarely slows down, though if I jump between too many apps quickly, there’s a bit of lag, but that’s something I expected at this price point.
Battery life is probably the standout feature for me. I can go a day and a half without worrying about charging, even when I’m using 5G and keeping my brightness set pretty high. Charging isn’t super fast, but if I plug it in before bed, it’s ready to go by morning.
The camera does its job for the basics—I’ve taken some nice outdoor shots, and the portraits look clear in good light. Night photos aren’t great, but that’s about par for the course with budget phones. Selfies look decent, and video calls have been crisp over 5G.
One UI Core is smooth and familiar, and I appreciate having the Samsung ecosystem features. 5G connectivity is a plus, even if I don’t always notice a huge difference in speed compared to 4G. Still, it’s nice knowing the phone is future-proofed for a few years.
Overall, the Samsung A16 5G is a solid buy
Performance-wise, it handles my daily routine just fine. I mostly use it for messaging, calls, Instagram, and some light gaming (like Candy Crush or Subway Surfers). It rarely slows down, though if I jump between too many apps quickly, there’s a bit of lag, but that’s something I expected at this price point.
Battery life is probably the standout feature for me. I can go a day and a half without worrying about charging, even when I’m using 5G and keeping my brightness set pretty high. Charging isn’t super fast, but if I plug it in before bed, it’s ready to go by morning.
The camera does its job for the basics—I’ve taken some nice outdoor shots, and the portraits look clear in good light. Night photos aren’t great, but that’s about par for the course with budget phones. Selfies look decent, and video calls have been crisp over 5G.
One UI Core is smooth and familiar, and I appreciate having the Samsung ecosystem features. 5G connectivity is a plus, even if I don’t always notice a huge difference in speed compared to 4G. Still, it’s nice knowing the phone is future-proofed for a few years.
Overall, the Samsung A16 5G is a solid buy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG GALAXY A16 5G IS GREAT
on June 2, 2025
Posted by: xGR1MxR3AP3Rx
[This review was collected as part of a promotion.] My samsung galaxy a16 5g is great... the stream quality is awesome and gaming is fast and clear all the time it is affordable and gets alot of the perks as the more expensive phones the Ai system on it is very helpful is hands free situations and is just wonderful and the audio is very clear... would 10/10 recommend to everyone... get yourself one I promise it won't let you down
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is alright except for battery
on June 2, 2025
Posted by: Fred1776
[This review was collected as part of a promotion.] I love the product except for the battery life I love Samsung
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product is slow
on June 2, 2025
Posted by: Justagirl86
[This review was collected as part of a promotion.] It's slow and closes apps while I'm on them. The phone acts like it's having a seizure.
Value
3
Response from Samsung USBy R&R, June 3, 2025
Hi there Justagirl86,
Thank you for sharing your experience with your Galaxy A16 5G. It can be frustrating when your favorite app suddenly stops working and takes you back to the home screen. This often happens due to slow or unstable Wi-Fi or cellular data, which can cause apps to malfunction.
Another common reason for Android apps crashing is a lack of storage space on your device. This frequently occurs when the internal memory is overloaded with heavy apps.
To ensure your device operates smoothly, make sure that both your device's software and your apps are updated to the latest versions. Here’s how to update your software:
1. Go to **Settings**.
2. Tap **Software update**.
3. Tap on **Download and install**.
4. Follow the on-screen instructions.
If the same experience continues after updating your phone, we recommend checking out the online article titled “App is crashing or not working on Samsung phone or tablet.”
If you need further assistance, please don’t hesitate to contact our Samsung Support Team. Thank you for choosing Samsung!
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. It can be frustrating when your favorite app suddenly stops working and takes you back to the home screen. This often happens due to slow or unstable Wi-Fi or cellular data, which can cause apps to malfunction.
Another common reason for Android apps crashing is a lack of storage space on your device. This frequently occurs when the internal memory is overloaded with heavy apps.
To ensure your device operates smoothly, make sure that both your device's software and your apps are updated to the latest versions. Here’s how to update your software:
1. Go to **Settings**.
2. Tap **Software update**.
3. Tap on **Download and install**.
4. Follow the on-screen instructions.
If the same experience continues after updating your phone, we recommend checking out the online article titled “App is crashing or not working on Samsung phone or tablet.”
If you need further assistance, please don’t hesitate to contact our Samsung Support Team. Thank you for choosing Samsung!
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10000736/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on June 2, 2025
Posted by: NightBroth3r
[This review was collected as part of a promotion.] I actually own this phone and I find the phone really reliable and I love my galaxy phones! I also own the Galaxy S21 Ultra and the Galaxy S4 and they are wonderful phones!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent Samsung
on June 2, 2025
Posted by: Ztram777
[This review was collected as part of a promotion.] I like the features of my A16 5G phone and for a free device I'm actually surprised to be honest. The battery life is okay but could use a bit of improvement. I've had issues with the phone running slow and on certain applications it freezes and I have to wait for it to play catchup. I don't like the fact that there is no wireless charging capabilities considering even the lowest model of other brands at least offer that. I don't have much to say on anything else at the moment but will update accordingly.
Value
4
Written by a customer while visiting Samsung US