Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Posted by: Jack
from Philadelphia area
Expertise:Intermediate
Verified Purchase:Yes
Bit disapponited as I expected better tower connection than my old a32. I still get dropouts; guess my home has some intermittent poor comm areas but always showing 4 bars. Frustrating!
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
5
Response from Samsung USBy R&R, June 2, 2025
Hey there Jack,
Thank you for reaching out to us about your Galaxy A16 5G. If you are experiencing a low signal or no signal at all, it may impact your ability to connect to the internet and make or receive phone calls.
To troubleshoot the issue, please follow these steps:
1. Swipe down from the top of the screen to open the Quick Settings panel.
2. Ensure that Airplane mode is turned off.
3. Ensure that Mobile Data is enabled.
4. Disable Wi-Fi Calling if it is enabled.
Next, go to Settings and tap on Connections. Then, select Mobile networks, tap on Network operators, and choose either “Select automatically” or toggle the switch next to it. Please note that this option may not be available on all carriers.
For additional assistance, you can read the article titled “Samsung phone has poor signal and cannot use data or make calls” to learn more about achieving a reliable mobile connection.
If you require additional assistance, please don’t hesitate to contact our Samsung Support Team. Thank you for choosing Samsung!
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out to us about your Galaxy A16 5G. If you are experiencing a low signal or no signal at all, it may impact your ability to connect to the internet and make or receive phone calls.
To troubleshoot the issue, please follow these steps:
1. Swipe down from the top of the screen to open the Quick Settings panel.
2. Ensure that Airplane mode is turned off.
3. Ensure that Mobile Data is enabled.
4. Disable Wi-Fi Calling if it is enabled.
Next, go to Settings and tap on Connections. Then, select Mobile networks, tap on Network operators, and choose either “Select automatically” or toggle the switch next to it. Please note that this option may not be available on all carriers.
For additional assistance, you can read the article titled “Samsung phone has poor signal and cannot use data or make calls” to learn more about achieving a reliable mobile connection.
If you require additional assistance, please don’t hesitate to contact our Samsung Support Team. Thank you for choosing Samsung!
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Best phone ever created worldwide!!!
on May 31, 2025
Posted by: Tarheel1989
[This review was collected as part of a promotion.] Best phone I've ever owed my whole life you can literally ask the phone to do anything and it will.
Value
2
Response from Samsung USBy R&R, June 2, 2025
Howdy Tarheel1989,
We appreciate your enthusiasm for enjoying your Galaxy A16 5G! It’s great that you’re enjoying your device and discovering all the cool features it has to offer. If you would like to learn more about your device, please check out the article “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for your review. We’re grateful for your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your enthusiasm for enjoying your Galaxy A16 5G! It’s great that you’re enjoying your device and discovering all the cool features it has to offer. If you would like to learn more about your device, please check out the article “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for your review. We’re grateful for your support of Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 31, 2025
Posted by: Kriskross
[This review was collected as part of a promotion.] This phone has all the parks and the best part is of course the galaxy AI This phone is very well functioning and does everything that I needed to do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I don't like the camera pictures not very good
on May 31, 2025
Posted by: Jujumama
[This review was collected as part of a promotion.] The phone is great galaxy AIreally helps you out just don't like the quality of the pictures the camera takes.
Value
4
Response from Samsung USBy R&R, June 26, 2025
Hey there Jujumama,
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re pleased to hear that the device has been helpful and supportive in your daily routine. Although the A16 5G does not include Galaxy AI, it offers innovative features such as Google Assistant and Gemini, along with the latest One UI 7.0 update, which is designed to enhance your experience and make it more intuitive. Many users appreciate the camera’s ease of use and built-in editing tools, making it an excellent choice for capturing everyday moments. The triple-stacked camera system enables you to capture every detail of your memorable experiences. For tips and tricks on setting up your camera for remarkable shots, please check out the links below, which provide detailed information on camera settings and various modes available. Thank you for your review. We’re glad that you’ve chosen Samsung as your go-to brand!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! We’re pleased to hear that the device has been helpful and supportive in your daily routine. Although the A16 5G does not include Galaxy AI, it offers innovative features such as Google Assistant and Gemini, along with the latest One UI 7.0 update, which is designed to enhance your experience and make it more intuitive. Many users appreciate the camera’s ease of use and built-in editing tools, making it an excellent choice for capturing everyday moments. The triple-stacked camera system enables you to capture every detail of your memorable experiences. For tips and tricks on setting up your camera for remarkable shots, please check out the links below, which provide detailed information on camera settings and various modes available. Thank you for your review. We’re glad that you’ve chosen Samsung as your go-to brand!
Camera modes and settings on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10001353/
Use the Camera app on the Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome features.
on May 31, 2025
Posted by: Smith64847
[This review was collected as part of a promotion.] The A16 5G is a grade up from the A15. It doesn't lag or slow down on me. I'm able to do multiple things at once on it. The camera itself takes awesome clear pictures. The memory and ram is perfect for multitasking. It's great for homesite, school, work, and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really like the phone figures! The screen is so
on May 31, 2025
Posted by: Anthony
[This review was collected as part of a promotion.] It's great! I already to friends and family about the phone. My best friend already went out and got him one when I showed him mine!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 31, 2025
Posted by: Pickme
[This review was collected as part of a promotion.] I use my device for work and school it helps me out alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A16 5g review
on May 31, 2025
Posted by: Johnny
[This review was collected as part of a promotion.] Have had my A16 for about a week now. It is a nice upgrade to my previous phone. The battery life is good and the signal strength is awesome.
It has taken a bit to get uses to the swiping function on this compared to my last Samsung but no issues so far.
Value
4
Written by a customer while visiting Samsung US