Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Samsung A16 review...
on November 5, 2025
Posted by: Mandak924
[This review was collected as part of a promotion.] Let me start off by saying that the A16 is a decent device for a smaller more affordable budget. The design is satisfactory as far as screen size and overall device size. I also found that I enjoyed how easily I was able to use the device overall, giving it a 9/10 in that area.
What I didn't like about the phone was the slower processor and longer time it took to complete a download or install an app. I also found the fact that it does not support wireless charging a HUGE inconvenience.
In conclusion, I would say that flaws I mentioned above are what influenced the 4 star rating I gave.
I hope my review is of some assistance to someone debating on devices and that I wouldn't have been better off having the Galaxy AI just write it for me perfectly.
What I didn't like about the phone was the slower processor and longer time it took to complete a download or install an app. I also found the fact that it does not support wireless charging a HUGE inconvenience.
In conclusion, I would say that flaws I mentioned above are what influenced the 4 star rating I gave.
I hope my review is of some assistance to someone debating on devices and that I wouldn't have been better off having the Galaxy AI just write it for me perfectly.
Value
4
Response from Samsung USBy R&R, November 5, 2025
Good day Mandak924,
Thanks for updating us about your Galaxy A16 5G. We're glad to hear it’s working well so far. Since performance is important to you, keep in mind that many issues can be fixed by updating your software—just go to Settings > Software Update to find the latest versions. You can also improve your device's performance using the Quick Optimization feature. This tool helps by identifying apps that drain battery, clearing memory, removing unnecessary files, scanning for malware, and closing background apps. It's simple and quick: just go to Settings, tap Device Care, then select "Optimize now" and tap "Done." Additional tips to enhance your device's performance are linked below. We value your feedback and are happy to have you as part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thanks for updating us about your Galaxy A16 5G. We're glad to hear it’s working well so far. Since performance is important to you, keep in mind that many issues can be fixed by updating your software—just go to Settings > Software Update to find the latest versions. You can also improve your device's performance using the Quick Optimization feature. This tool helps by identifying apps that drain battery, clearing memory, removing unnecessary files, scanning for malware, and closing background apps. It's simple and quick: just go to Settings, tap Device Care, then select "Optimize now" and tap "Done." Additional tips to enhance your device's performance are linked below. We value your feedback and are happy to have you as part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Its ok it just seems to.drop service
on November 4, 2025
Posted by: Natehinnewe
[This review was collected as part of a promotion.] My device works pretty good with gaming but it does have problem streaming
Value
3
Response from Samsung USBy R&R, November 5, 2025
Greetings Natehinnewe,
Thank you for updating us on your Galaxy A16 5G. Depending on your location and surroundings, your device might temporarily lose connection to your mobile network or encounter slow data speeds. This could be related to your plan, your region, or your network settings. If you're using a 5G device but cannot access 5G, contact your carrier to confirm your subscription and check for account issues. Also, ensure you're in a 5G-supported area. Resetting your network settings will erase all Bluetooth pairings and saved Wi-Fi networks. To do this, go to Settings, select General Management, tap Reset, then tap Reset Network Settings. Confirm by tapping Reset Settings, and if you have a PIN or password, you'll be asked to enter it. Finally, tap Reset. You can now test your mobile connection. For additional help, see the link below. We hope this assists you in achieving a stable connection. Thank you for your review and for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us on your Galaxy A16 5G. Depending on your location and surroundings, your device might temporarily lose connection to your mobile network or encounter slow data speeds. This could be related to your plan, your region, or your network settings. If you're using a 5G device but cannot access 5G, contact your carrier to confirm your subscription and check for account issues. Also, ensure you're in a 5G-supported area. Resetting your network settings will erase all Bluetooth pairings and saved Wi-Fi networks. To do this, go to Settings, select General Management, tap Reset, then tap Reset Network Settings. Confirm by tapping Reset Settings, and if you have a PIN or password, you'll be asked to enter it. Finally, tap Reset. You can now test your mobile connection. For additional help, see the link below. We hope this assists you in achieving a stable connection. Thank you for your review and for choosing Samsung.
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Neither an upgrade nor a downgrade
on November 4, 2025
Posted by: Staopy
from California
Expertise:Intermediate
I upgraded from the note10 after I dropped it too many times and the touchscreen stopped working. I like this phone, but I do miss the s-pen and sharp edges. Also, I'm surprised by how fast this is for it's price.
Features
4
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R, November 7, 2025
Hey Staopy,
Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to hear that the performance stood out and that it has been fast and smooth for daily use. Shifting from the Note can definitely feel different when you’re used to the S-Pen and the design. Many Galaxy users appreciate how each device line offers its own unique strengths, from speed and battery life to smart features and handling. We’re glad you’re enjoying the responsiveness and reliability of your new phone. Thanks for being part of the Galaxy community, we’re always excited to help you stay connected to the things you love. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. It’s great to hear that the performance stood out and that it has been fast and smooth for daily use. Shifting from the Note can definitely feel different when you’re used to the S-Pen and the design. Many Galaxy users appreciate how each device line offers its own unique strengths, from speed and battery life to smart features and handling. We’re glad you’re enjoying the responsiveness and reliability of your new phone. Thanks for being part of the Galaxy community, we’re always excited to help you stay connected to the things you love. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use and is very nice!
on November 4, 2025
Posted by: Blazeurgod
[This review was collected as part of a promotion.] My Galaxy A1g is great and I bought 3 in which 2 are mine and one is my girlfriends gift
Value
5
Response from Samsung USBy R&R, November 5, 2025
Hey Blazeurgod,
We appreciate you taking the time to share how much you’re enjoying the Galaxy A16 5G! It’s great to hear that the intuitive setup and smooth experience stood out for you, and even more meaningful that you chose to gift one to someone else. The A-Series continues to impress users who want reliable performance combined with convenience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate you taking the time to share how much you’re enjoying the Galaxy A16 5G! It’s great to hear that the intuitive setup and smooth experience stood out for you, and even more meaningful that you chose to gift one to someone else. The A-Series continues to impress users who want reliable performance combined with convenience. Thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect resolution
on November 4, 2025
Posted by: King360LGF
[This review was collected as part of a promotion.] On my Samsung Galaxy A16 When you take pictures the clearly is really as it said. The high quality has gone beyond expectations.
Value
4
Response from Samsung USBy R&R, November 4, 2025
Hola King360LGF,
Thank you for your kind words about your Galaxy A16 5G. We're delighted to hear that it meets your expectations. It’s wonderful that you enjoy the design and features, especially the triple stacked camera system. We're glad your device is surpassing your expectations; that’s great to hear. Powered by Samsung innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your kind words about your Galaxy A16 5G. We're delighted to hear that it meets your expectations. It’s wonderful that you enjoy the design and features, especially the triple stacked camera system. We're glad your device is surpassing your expectations; that’s great to hear. Powered by Samsung innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great feature
on November 4, 2025
Posted by: Meangreen57
[This review was collected as part of a promotion.] Streaming use nfc feature for work makes things so much easier
Value
5
Response from Samsung USBy R&R, November 4, 2025
Hello Meangreen57,
We love hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing it's serving you well makes our work even more rewarding. Thanks for choosing Samsung. Together, we make it epic.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing it's serving you well makes our work even more rewarding. Thanks for choosing Samsung. Together, we make it epic.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 3, 2025
Posted by: PhoneGuru
[This review was collected as part of a promotion.] The galaxy A16 has been a great phone! One thing I love is, the various options you have to customize your phone exactly the way you want! I also love how durable the phone is. As much as i hate to admit it , I have been using mine without a case for quite some time and it has flown from of my bicycle basket on more than once and still have no cracks and phone still works great! Would absolutely recommend this phone 10/10.
Value
5
Response from Samsung USBy R&R, November 4, 2025
Hello PhoneGuru,
We love hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing it's serving you well makes our work even more rewarding. Thanks for choosing Samsung. Together, we make it epic!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love hearing this! The Galaxy A16 5G was designed with your lifestyle in mind, and knowing it's serving you well makes our work even more rewarding. Thanks for choosing Samsung. Together, we make it epic!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing all around compared to what I've had (:
on November 3, 2025
Posted by: Samsunglvr94
[This review was collected as part of a promotion.] I love using galaxy AI for generating images or helping me solve problems quickly. Also love using this phone for gaming is great for obviously keeping in contact with family and I watch A lot of movies and YouTube videos and music. Hasn't let me down yet and I don't think it will.
Value
5
Written by a customer while visiting Samsung US