Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Easy to use phone
on March 30, 2025
Posted by: Woodrpain
[This review was collected as part of a promotion.] The galaxy a16 5g is a easy to use mobile device has all the apps and features you will need and want. Easy connection with ear phone and galaxy watchs. Having said that it can be a little slow when using a memory heavy app and you get a phone call it tends to take a second to answer the call. But over all good quality.. would definitely recommend to anyone looking at one
Value
4
Response from Samsung USBy R&R, April 1, 2025
Hola Woodrpain,
Thank you for taking the time to share your experience with your Galaxy A16 5G. We’re glad to hear that you're enjoying all the features this device has to offer. Samsung Health is one of the best-enhanced features you can explore on your Galaxy A16 5G. This comprehensive wellness app offers a range of tools to help you maintain your health and fitness. It allows you to monitor your daily activities, track workouts and nutrition, monitor your sleep patterns, and manage stress levels. You can set personal goals, track your progress, and receive personalized insights and recommendations. Please check out the article below to learn more about your Galaxy A16 5G and its key features. We appreciate your recommendation and thank you for being part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for taking the time to share your experience with your Galaxy A16 5G. We’re glad to hear that you're enjoying all the features this device has to offer. Samsung Health is one of the best-enhanced features you can explore on your Galaxy A16 5G. This comprehensive wellness app offers a range of tools to help you maintain your health and fitness. It allows you to monitor your daily activities, track workouts and nutrition, monitor your sleep patterns, and manage stress levels. You can set personal goals, track your progress, and receive personalized insights and recommendations. Please check out the article below to learn more about your Galaxy A16 5G and its key features. We appreciate your recommendation and thank you for being part of the Samsung family!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Works great good pics but battery dies fast.
on March 30, 2025
Posted by: Dabzzgfx
[This review was collected as part of a promotion.] Great functionality great phone lags a Lil and battery runs out quick but all in all still great 4 price.
Value
4
Response from Samsung USBy R&R, March 31, 2025
Hello Dabzzgfx,
Thank you for reviewing your Galaxy A16 5G. Samsung Galaxy phones and tablets have various settings and features to help you monitor and extend your device's battery life. You can keep track of battery performance and use power-saving modes when necessary to maximize your battery life. You can view the estimated battery life in the Device Care menu based on your recent activity. Additionally, you can monitor how much battery different apps are using. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including Screen On time and Screen Off time. This way, you can identify what is draining your battery. For more troubleshooting options to optimize your battery performance, please check out the linked article "Get the Most Out of Your Galaxy Phone or Tablet Battery." Thank you for reaching out, and we appreciate your choice of Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for reviewing your Galaxy A16 5G. Samsung Galaxy phones and tablets have various settings and features to help you monitor and extend your device's battery life. You can keep track of battery performance and use power-saving modes when necessary to maximize your battery life. You can view the estimated battery life in the Device Care menu based on your recent activity. Additionally, you can monitor how much battery different apps are using. To do this, open Settings, then swipe to and tap Battery. Your battery usage will be displayed in the center of the menu. Tap "View details" to see information about app usage, including Screen On time and Screen Off time. This way, you can identify what is draining your battery. For more troubleshooting options to optimize your battery performance, please check out the linked article "Get the Most Out of Your Galaxy Phone or Tablet Battery." Thank you for reaching out, and we appreciate your choice of Samsung!
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS10002534/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
How fast it is and responsive
on March 30, 2025
Posted by: Ninjaboss
[This review was collected as part of a promotion.] The phone is fast and better then last years a14 and runs much smoothly when u run games and daily tasks.
Value
5
Response from Samsung USBy R&R, April 25, 2025
Namaste Ninjaboss,
Thank you for the feedback. It’s awesome to hear how your Galaxy A16 5G is leveling up your experience, especially regarding speed and smooth performance during everyday use and gaming. We are elated to discover your device is keeping up with you without missing a beat, and you are getting the outcome you desire. Thank you for sharing your experience with us. We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for the feedback. It’s awesome to hear how your Galaxy A16 5G is leveling up your experience, especially regarding speed and smooth performance during everyday use and gaming. We are elated to discover your device is keeping up with you without missing a beat, and you are getting the outcome you desire. Thank you for sharing your experience with us. We appreciate you choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Waited years
on March 30, 2025
Posted by: Waited2long
[This review was collected as part of a promotion.] I have waited over twenty years to get a Samsung. I love them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for the $$!
on March 31, 2025
Posted by: IHeartsamsung
[This review was collected as part of a promotion.] The A16 5G is sleek and fast. You can't go wrong with such an amazing device at such a reasonable price point. Has all of the features I need including screen mirroring and NFC. Has a sleek glass back similar to the s25. I love it! The seamless transitioning between apps is a huge plus. I can run and keep every app open without any problems. I dont been have to close browser windows anymore I love it. Thanks Samsung!
Value
5
Response from Samsung USBy R&R, April 1, 2025
Hiya IHeartSamsung,
Thank you very much for your wonderful review! We're delighted you're enjoying the sleek design, fast performance, and impressive features of the Galaxy A16 5G. It's fantastic to know that the multitasking capabilities are enhancing your experience. We truly appreciate your positive feedback about the glass back design. To learn more about features like screen mirroring with Smart View and Samsung Wallet, please check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." A link will be provided below. We are so glad to have met your expectations and truly value your support at Samsung. Enjoy your amazing device!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you very much for your wonderful review! We're delighted you're enjoying the sleek design, fast performance, and impressive features of the Galaxy A16 5G. It's fantastic to know that the multitasking capabilities are enhancing your experience. We truly appreciate your positive feedback about the glass back design. To learn more about features like screen mirroring with Smart View and Samsung Wallet, please check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." A link will be provided below. We are so glad to have met your expectations and truly value your support at Samsung. Enjoy your amazing device!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features sometimes
on March 31, 2025
Posted by: Galaxyphone
[This review was collected as part of a promotion.] Great phone to have it's nice for the most part I like the phone
Value
4
Response from Samsung USBy R&R, March 31, 2025
Salutations GalaxyPhone,
Thank you for sharing your experience with the Galaxy A16 5G. There's so much to explore, and this device can elevate your daily activities. The 6.7-inch screen is designed to captivate you with bright, vivid details. With Vision Booster, you can enjoy ultra-clear and smooth viewing and gaming experiences in any setting, thanks to its impressive 800-nit brightness. The redesigned frame and back cover give the phone a sleek profile that combines function and style for everyday use. This powerful 5G phone features an octa-core processor for enhanced performance, allowing you to load games, browse the web, and download content quickly. We encourage you to continue exploring your device! For more information, check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." Thank you for your feedback! We appreciate you and hope you enjoy your Samsung experience!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. There's so much to explore, and this device can elevate your daily activities. The 6.7-inch screen is designed to captivate you with bright, vivid details. With Vision Booster, you can enjoy ultra-clear and smooth viewing and gaming experiences in any setting, thanks to its impressive 800-nit brightness. The redesigned frame and back cover give the phone a sleek profile that combines function and style for everyday use. This powerful 5G phone features an octa-core processor for enhanced performance, allowing you to load games, browse the web, and download content quickly. We encourage you to continue exploring your device! For more information, check out the article "Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G." Thank you for your feedback! We appreciate you and hope you enjoy your Samsung experience!
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good
on March 31, 2025
Posted by: Brandi
[This review was collected as part of a promotion.] I have had the phone for about a week but I like it so far. Except for the fact that you can't double tap the side button to turn on the flash light like with the old one. You also can't customize the app icons like you could with the old one either.
Value
4
Response from Samsung USBy R&R, April 1, 2025
Hi Brandi,
Thank you for your review! We're glad you're enjoying the Galaxy A16 5G so far. We appreciate your feedback regarding the flashlight feature and the customization of the app icon. You can customize the side button to perform your preferred actions. To remap it for different functions, navigate to Settings, tap Advanced Features, and select Side Button to adjust your settings. Accessing your phone's apps is easier than ever; swipe up on the Home screen to view all your apps. However, if you prefer to have an "All Apps" button on your screen, we can show you how to enable it. Please check out the article "Access and Organize the Apps on Your Galaxy Phone" to find the best method for you. We value your input greatly. Thank you for sharing your thoughts and being a part of the Samsung community!
Customize the side button or Bixby button on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002033/
Access and organize the apps on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001342/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for your review! We're glad you're enjoying the Galaxy A16 5G so far. We appreciate your feedback regarding the flashlight feature and the customization of the app icon. You can customize the side button to perform your preferred actions. To remap it for different functions, navigate to Settings, tap Advanced Features, and select Side Button to adjust your settings. Accessing your phone's apps is easier than ever; swipe up on the Home screen to view all your apps. However, if you prefer to have an "All Apps" button on your screen, we can show you how to enable it. Please check out the article "Access and Organize the Apps on Your Galaxy Phone" to find the best method for you. We value your input greatly. Thank you for sharing your thoughts and being a part of the Samsung community!
Customize the side button or Bixby button on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10002033/
Access and organize the apps on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10001342/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Battery / memory/ loses service
on March 31, 2025
Posted by: Acam291
[This review was collected as part of a promotion.] Now brief battery could be better and loses service when auto rotated
Value
3
Response from Samsung USBy R&R, April 1, 2025
Ciao Acam291,
Thank you for sharing your insights on your Galaxy A16 5G. The auto-rotate feature enables your device's screen to automatically adjust and rotate according to how you hold it. However, please note that not all apps support both portrait and landscape modes. If the app you are using doesn't support the desired orientation, the screen will not change when you rotate your phone. To ensure your device's battery lasts throughout the day, please charge it properly using your Samsung charger and avoid third-party accessories. Additionally, you can optimize your device’s battery usage by going to "Battery and device care" in the "Settings" menu. Tap ‘Optimize now’ to check for apps that are consuming excessive battery in the background. For more information on optimizing your device’s battery, please refer to the article titled “Galaxy Battery” linked below. You can also find additional details about the auto-rotate feature linked as well. Thank you again for your feedback and for choosing Samsung as your preferred brand!
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
Turn your Galaxy phone or tablet's screen rotation on or off
https://www.samsung.com/us/support/answer/ANS10001977/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your insights on your Galaxy A16 5G. The auto-rotate feature enables your device's screen to automatically adjust and rotate according to how you hold it. However, please note that not all apps support both portrait and landscape modes. If the app you are using doesn't support the desired orientation, the screen will not change when you rotate your phone. To ensure your device's battery lasts throughout the day, please charge it properly using your Samsung charger and avoid third-party accessories. Additionally, you can optimize your device’s battery usage by going to "Battery and device care" in the "Settings" menu. Tap ‘Optimize now’ to check for apps that are consuming excessive battery in the background. For more information on optimizing your device’s battery, please refer to the article titled “Galaxy Battery” linked below. You can also find additional details about the auto-rotate feature linked as well. Thank you again for your feedback and for choosing Samsung as your preferred brand!
Galaxy Battery
https://www.samsung.com/us/support/galaxy-battery/optimization/
Turn your Galaxy phone or tablet's screen rotation on or off
https://www.samsung.com/us/support/answer/ANS10001977/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US