Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,170 Reviews)
Rating breakdown 5,170 reviews
5 Stars
3,202
4 Stars
1,151
3 Stars
506
2 Stars
167
1 Star
144
69%of customers recommend this product.
(
38 out of
55)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Disappointed
on December 5, 2025
Posted by: Reenie
[This review was collected as part of a promotion.] I bought this phone to improve the function of my glucose monitor app. It hasn't helped at all. I'm rebooting the phone daily - sometimes several times a day.
My Galaxy watch can't seem to stay connected even if there glucose monitor app doesn't require a reboot.
NOT happy.
Value
3
Response from Samsung USBy R&R, December 9, 2025
Hi Reenie,
Thanks for sharing your experience with the Galaxy A16 5G. We know how crucial reliable connectivity is for keeping apps and accessories synchronized. The A16’s 5G and One UI ecosystem are designed to ensure seamless compatibility. If you can’t connect a Bluetooth accessory to your phone or tablet, carefully following the connection steps can help resolve the concern. Try resetting your Bluetooth settings by tapping Reset Wi-Fi and Bluetooth settings, then choose Reset settings. You might need to enter your security credentials and confirm with Reset to finish. Note that resetting network settings will delete all Wi-Fi networks and reset mobile data configurations, so you’ll need to reconnect to saved networks. Additionally, update your accessory’s firmware or drivers, especially for devices like car stereos or multimedia receivers, which are often overlooked. Check with the manufacturer for updates. For more tips on maintaining your device’s connection, see the linked online article below. Your feedback is valuable in helping us improve the reliability and compatibility of Samsung devices.
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G. We know how crucial reliable connectivity is for keeping apps and accessories synchronized. The A16’s 5G and One UI ecosystem are designed to ensure seamless compatibility. If you can’t connect a Bluetooth accessory to your phone or tablet, carefully following the connection steps can help resolve the concern. Try resetting your Bluetooth settings by tapping Reset Wi-Fi and Bluetooth settings, then choose Reset settings. You might need to enter your security credentials and confirm with Reset to finish. Note that resetting network settings will delete all Wi-Fi networks and reset mobile data configurations, so you’ll need to reconnect to saved networks. Additionally, update your accessory’s firmware or drivers, especially for devices like car stereos or multimedia receivers, which are often overlooked. Check with the manufacturer for updates. For more tips on maintaining your device’s connection, see the linked online article below. Your feedback is valuable in helping us improve the reliability and compatibility of Samsung devices.
Bluetooth device won't reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I don't like the fact that it want let you call ou
on December 5, 2025
Posted by: MissThang033
[This review was collected as part of a promotion.] Sometimes it will not let me call out. Always saying something about the network.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the price
on December 5, 2025
Posted by: AngelaYS
[This review was collected as part of a promotion.] The device is good for the price. It fits the budget for a teenagers first phone. My daughter uses it for snap chat, other social media and music. It's battery life has a long life for all theses activities.
The Samsung A16 also features AI features that help with google searches.
Definitely will buy Samsung again for our next phone.
The Samsung A16 also features AI features that help with google searches.
Definitely will buy Samsung again for our next phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is the longest I've ever kept 1 cell phone.
on December 5, 2025
Posted by: Lovinlife
[This review was collected as part of a promotion.] Ive had this phone over 2 years. I've never had a phone this long EVER..AI has become my best friend 🧡 lol..i ask AI to do something for me and it's done..I LOVE IT.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the phone 📱 a great deal, it servers my
on December 5, 2025
Posted by: JimMcGet
[This review was collected as part of a promotion.] I use my phone daily and it is quite reliable, the battery last all day. To say the least I am very satisfied with product and it's performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 5, 2025
Posted by: Lovesamsung1
[This review was collected as part of a promotion.] Love this phone!!! It is an amazing product and I would recommend to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 5, 2025
Posted by: Jinxyann
[This review was collected as part of a promotion.] I love this phone the features are great battery life fits my needs picture quality is top tier
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love copilot, secured text, email & messages
on December 5, 2025
Posted by: DivinelyHealed
[This review was collected as part of a promotion.] The galaxy A16 has amazing, clear features to make any form of communication, creativity & organization a breath of fresh air. The option to utilize AI for projects or everyday living saves time, effort & stress.
Value
5
Written by a customer while visiting Samsung US