Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Galaxy A17
on December 5, 2025
Posted by: Stumpygirl
[This review was collected as part of a promotion.] This phone is not bad if you dont scroll tik tok or play any type of games. But if you want to do anything remotely outside of maybe scrolling Facebook and your standard phone uses ,its slow ,freezes, restarts randomly.
Value
3
Response from Samsung USBy R&R, December 8, 2025
Good day Stumpygirl,
Thank you for sharing your experience with the Galaxy A16 5G. Your feedback is valuable. The Galaxy A16 5G aims to deliver smooth performance for daily tasks and reliable 5G connection. How you optimize your device influences its capabilities. The Quick optimization feature boosts performance by spotting apps that drain battery, removing unnecessary items from memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is quick and simple: go to Settings, swipe to and tap Device care, then tap Optimize now and Done. This quick process closes background apps for better multitasking. Your feedback on multitasking and app performance helps guide future updates, ensuring our devices meet your needs. Thanks for sharing and being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. Your feedback is valuable. The Galaxy A16 5G aims to deliver smooth performance for daily tasks and reliable 5G connection. How you optimize your device influences its capabilities. The Quick optimization feature boosts performance by spotting apps that drain battery, removing unnecessary items from memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is quick and simple: go to Settings, swipe to and tap Device care, then tap Optimize now and Done. This quick process closes background apps for better multitasking. Your feedback on multitasking and app performance helps guide future updates, ensuring our devices meet your needs. Thanks for sharing and being part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Does stuff I dont like like syncing
on December 5, 2025
Posted by: Krispykracker
[This review was collected as part of a promotion.] Cell dont stay charged long. Makes my pay for a app for more space.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this device because it has more memory a
on December 5, 2025
Posted by: Tastytee8116
[This review was collected as part of a promotion.] I use my A16 to play games and to get my pinned sports scores and when my team is playing . I can go to my apps with ease .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung phone review
on December 5, 2025
Posted by: Lulu7luv
[This review was collected as part of a promotion.] I like learning about the Galaxy AI i use my phone to watch videos, social media, take pictures and videos. Love the gps.
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hello there Lulu7luv,
Thank you for sharing how your Galaxy A16 5G is working for you. We’re glad it suits your lifestyle well. Galaxy AI simplifies your daily tasks, making navigation, photos, and streaming easier and smarter. It’s wonderful to know these features keep you connected and inspired. To improve your experience with Galaxy AI, explore the linked resource below, which highlights features and insights you can discover using Galaxy AI and other smart tools. It’s a handy guide to help make your day more efficient and support your routines. We appreciate your enthusiasm and thank you for being part of the Samsung community.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing how your Galaxy A16 5G is working for you. We’re glad it suits your lifestyle well. Galaxy AI simplifies your daily tasks, making navigation, photos, and streaming easier and smarter. It’s wonderful to know these features keep you connected and inspired. To improve your experience with Galaxy AI, explore the linked resource below, which highlights features and insights you can discover using Galaxy AI and other smart tools. It’s a handy guide to help make your day more efficient and support your routines. We appreciate your enthusiasm and thank you for being part of the Samsung community.
Use features with Galaxy AI on your Galaxy phone and tablet
https://www.samsung.com/us/support/answer/ANS10000753/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It's exceeded my expectations.
on December 5, 2025
Posted by: Harvest4
[This review was collected as part of a promotion.] I upgraded from the A15 galaxy 5g. This one is much more impressive.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the phone,hands down the best galaxy !
on December 5, 2025
Posted by: Pusseater69
[This review was collected as part of a promotion.] I like how Galaxy AI can generate an image just from a simple text!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on December 5, 2025
Posted by: HarlemsNocturnal125
[This review was collected as part of a promotion.] This phone is a great phone and is definitely suitable for my needs and lifestyle. It does everything that I need it to do and more. I just wish it was a little faster and could hold and handle more. Since I can't afford the latest Galaxy S series phone, this will do just fine.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 5G
on December 5, 2025
Posted by: Shana1216
[This review was collected as part of a promotion.] I really enjoy my Samsung Galaxy A16 5G! It has fantastic features, especially the camera, which I love for taking photos. It's truly one of the best phones I've chosen.
Value
5
Written by a customer while visiting Samsung US