Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
Phone has great battery life poor wifi signal
on December 5, 2025
Posted by: MattyB
[This review was collected as part of a promotion.] Great battery life poor wifi signal occasional glitches in screen overall not a bad phone for the price
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hey there MattyB,
We’re glad to hear that you’re satisfied with the Galaxy A16 5G’s strong battery life. Your feedback about Wi-Fi signal and screen responsiveness helps inform ongoing software updates that improve connection stability and smooth display performance. Sometimes, Wi-Fi issues are caused by simple network problems. Other times, you might need to take additional steps on your phone or tablet to ensure a stable Wi-Fi connection, such as re-adding the network or setting a static IP address. Hopefully, a quick Wi-Fi reset will resolve the concern and your device will perform as expected. To do this, reset the network settings. For Wi-Fi and Bluetooth concerns, tap "Reset Wi-Fi and Bluetooth settings." Then, tap "Reset settings." You may be prompted to enter your security credentials. Tap "Reset" to confirm. If the problem persists after the reset, please contact your internet service provider for assistance. Of course, our Samsung Support team is available to help if needed, don’t hesitate to reach out. Every detail you share helps improve Galaxy technology. Thank you for being part of the Samsung community and sharing your experience.
Galaxy phone or tablet Wi-Fi connection concerns
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re glad to hear that you’re satisfied with the Galaxy A16 5G’s strong battery life. Your feedback about Wi-Fi signal and screen responsiveness helps inform ongoing software updates that improve connection stability and smooth display performance. Sometimes, Wi-Fi issues are caused by simple network problems. Other times, you might need to take additional steps on your phone or tablet to ensure a stable Wi-Fi connection, such as re-adding the network or setting a static IP address. Hopefully, a quick Wi-Fi reset will resolve the concern and your device will perform as expected. To do this, reset the network settings. For Wi-Fi and Bluetooth concerns, tap "Reset Wi-Fi and Bluetooth settings." Then, tap "Reset settings." You may be prompted to enter your security credentials. Tap "Reset" to confirm. If the problem persists after the reset, please contact your internet service provider for assistance. Of course, our Samsung Support team is available to help if needed, don’t hesitate to reach out. Every detail you share helps improve Galaxy technology. Thank you for being part of the Samsung community and sharing your experience.
Galaxy phone or tablet Wi-Fi connection concerns
https://www.samsung.com/us/support/troubleshoot/TSG10002018/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Wonderful device for the future
on December 5, 2025
Posted by: DasDae1301
[This review was collected as part of a promotion.] Galaxy AI is alright.I don't really care for it as much.But one thing about it , everybody else really likes it and it helps them make things easier for the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Operator Friendly
on December 5, 2025
Posted by: Happy2camp
[This review was collected as part of a promotion.] I like Samsung phones because they are operator friendly and easy to navigate. I've used the Galaxy AI a few times and it seems to be good. I would recommend this Samsung over any other.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Even though my phone is old it's amazing
on December 5, 2025
Posted by: Watson4life
[This review was collected as part of a promotion.] It might be an older model, but this phone has been one of the most reliable tools I’ve ever had. It’s been with me through long workdays, late-night research, and the quiet moments when I just needed something simple to entertain my mind. For years, it has handled everything I’ve thrown at it—documents, videos, endless browser tabs, and all the info I needed while rebuilding my life and staying focused on my goals.
But what makes this phone truly priceless isn’t the specs or the screen. It’s the role it played in the most important fight of my life: trying to reach my children. Every message I’ve sent, every attempt to open a door with my ex-wife, every effort to show consistency, patience, and love—this device has been the bridge I’ve used to keep trying.
It’s not cutting-edge, it’s not flashy, and it’s survived more drops than I can count. Yet it’s been a lifeline, a notebook, a research hub, and a window through which I’ve poured hope, pain, strength, and persistence. This old smartphone has carried my work, my healing, my reflections, and my attempts to reconnect with my kids. For that, it’s more than a device—it's a companion in my journey forward.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phonw
on December 5, 2025
Posted by: Missbee
[This review was collected as part of a promotion.] I use my phone for streaming, and facebook I love galaxy AI as well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy, A15 5G has held on for a long t
on December 5, 2025
Posted by: Justjosh
[This review was collected as part of a promotion.] My\nSamsung A 15 5G, has held on for a long time and has great features Like the new AI technology And a super compatible camera. I've had my samsung a 15 5Gfor about three years now , and i'm sure it would go for another three. Samsung phones are the only devices for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone!
on December 5, 2025
Posted by: Djss1990
[This review was collected as part of a promotion.] My Galaxy A16 is honestly one of the BEST phones I've ever had. I love to use it to watch videos on the internet and it's fast and reliable. I honestly wouldn't pick another phone even if I were to have a choice. I love my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Entry Level phone
on December 5, 2025
Posted by: Rissa88
[This review was collected as part of a promotion.] This a great phone at a great price. It's not as advanced as the S series but it gets the job done. One of my favorite features is the fingerprint scanner on the lock/unlock button verse being under the screen. It has great battery life even when streaming YouTube. It doesn't have all the Galaxy AI features more expensive phones have but I love the circle to search option. It's great when you see a product in a video and want to search for me information. Especially if there is no product name listed. I would definitely recommend this phone as a budget friendly option or for kids as they can be a bit rough on phones.
Value
5
Written by a customer while visiting Samsung US