Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,152
3 Stars
506
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Best device
on December 4, 2025
Posted by: Jlynnk
[This review was collected as part of a promotion.] I use my Samsung driving for everything including watching movie or playing games etc. I also love using the AI for the device as soon as I figured out how to use it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Easy to use, great for gaming
on December 5, 2025
Posted by: Tattooboy13
[This review was collected as part of a promotion.] Easy to transfer my files and extremely easy to set up. Great for what I need. My games have vivid video and hardly any lag time.
Value
3
Response from Samsung USBy R&R, December 5, 2025
Hi Tattooboy13,
We’re excited you’re enjoying your Galaxy A16 5G. Designed for dependable speed and clarity, it delivers intense gameplay and performance that keep up with you, powered by One UI and smooth optimizations. Easy setup and file transfer with Samsung Smart Switch help make the Galaxy A16 5G experience seamless. It’s great to hear it’s handling your favorite games and daily tasks well. Thank you for sharing your experience and choosing Samsung.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re excited you’re enjoying your Galaxy A16 5G. Designed for dependable speed and clarity, it delivers intense gameplay and performance that keep up with you, powered by One UI and smooth optimizations. Easy setup and file transfer with Samsung Smart Switch help make the Galaxy A16 5G experience seamless. It’s great to hear it’s handling your favorite games and daily tasks well. Thank you for sharing your experience and choosing Samsung.
Samsung Smart Switch
https://www.samsung.com/us/support/owners/app/smart-switch/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on December 5, 2025
Posted by: Gr8fulmom
[This review was collected as part of a promotion.] The Samsung Galaxy A16 is so easy to use. It's not too heavy ir too high and so easy to navigate. I really love my phone and definitely recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features and app functions are great
on December 5, 2025
Posted by: Jmgconsultants
[This review was collected as part of a promotion.] Great features, pics, videos and app functions. Great quality and sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lagging a16
on December 5, 2025
Posted by: Advanced2advocate
[This review was collected as part of a promotion.] After about a month of ownership is started lagging really bad asking me if I wanted to reset the phone so I set up to where it reboots every night and it's not so bad but you still can't do anything like Facebook because it's constantly loading even on Wi-Fi
Value
3
Response from Samsung USBy R&R, December 8, 2025
Hello Advanced2advocate,
Thank you for your feedback on the Galaxy A16 5G. This model aims to offer a balanced performance with efficient processing and a smooth One UI experience. Your comments about app performance and responsiveness are valuable as we work to enhance system stability and software updates for a better user experience. If you’re experiencing unresponsive apps, lag, or repeated restarts, it might be helpful to do a quick cleanup. You don't need to uninstall apps or reset your device; just clearing the app's cache or data can remove problematic files or bugs. You can also use your device’s Device Care features to limit background apps and extend battery life. Clearing cache is like giving your apps a fresh start; it clears out residual files that may be slowing them down. To do this, go to Settings, then Apps, select the app, tap Storage, and tap Clear cache. For more detailed instructions, see the online article linked below. Thanks for choosing Samsung and sharing your feedback!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A16 5G. This model aims to offer a balanced performance with efficient processing and a smooth One UI experience. Your comments about app performance and responsiveness are valuable as we work to enhance system stability and software updates for a better user experience. If you’re experiencing unresponsive apps, lag, or repeated restarts, it might be helpful to do a quick cleanup. You don't need to uninstall apps or reset your device; just clearing the app's cache or data can remove problematic files or bugs. You can also use your device’s Device Care features to limit background apps and extend battery life. Clearing cache is like giving your apps a fresh start; it clears out residual files that may be slowing them down. To do this, go to Settings, then Apps, select the app, tap Storage, and tap Clear cache. For more detailed instructions, see the online article linked below. Thanks for choosing Samsung and sharing your feedback!
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very smart
on December 5, 2025
Posted by: Love2havefun
[This review was collected as part of a promotion.] I love how this phone tells me when it's overheating and how when it's overheating, it closes the window if I'm on a video phone call.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how the phone processes fast.
on December 5, 2025
Posted by: XxZH678
[This review was collected as part of a promotion.] I use my A16 in every day activities, I use it to play and I love how it matches with my watch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on December 5, 2025
Posted by: Beautifudarden45
[This review was collected as part of a promotion.] Thank you so much I love my phone so much love everything about my phone
Value
5
Written by a customer while visiting Samsung US