Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,152
3 Stars
506
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
It does the job
on December 2, 2025
Posted by: Bogart
[This review was collected as part of a promotion.] I would rather a samsung galaxy s twenty two ultra
Value
3
Response from Samsung USBy R&R, December 3, 2025
Hello Bogart,
It's great to hear that the A16 5G covers the essentials. The A series focuses on practical performance and long battery life, while smart features offer helpful shortcuts for everyday tasks. Your thoughts on premium features are noted and reflect how some users value our S series capabilities over time. We're here for you when you're ready to upgrade. Thank you for your feedback and for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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It's great to hear that the A16 5G covers the essentials. The A series focuses on practical performance and long battery life, while smart features offer helpful shortcuts for everyday tasks. Your thoughts on premium features are noted and reflect how some users value our S series capabilities over time. We're here for you when you're ready to upgrade. Thank you for your feedback and for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3
Could be better
on December 2, 2025
Posted by: Smuk
from Uganda
Expertise:Expert
Wifi needs a little tweaking to make it work. That's my main complaint. Otherwise it's a great phone for the price.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Response from Samsung USBy R&R, December 3, 2025
Hey Smuk,
We are glad that the Galaxy A16 5G is performing well in most areas. The model is built for reliable everyday use with a clear display and adaptive connectivity. Your feedback on Wi‑Fi performance is helpful as we keep working on improving network stability across different environments and routers. Sometimes, resetting your Wi-Fi settings can help restore a strong connection.
Reset network settings. Resetting your network will delete all Bluetooth pairings and saved Wi-Fi networks. Open Settings, then tap General management.
Tap Reset, then choose Reset network settings.
Tap Reset settings. You will need to enter your PIN or password to continue if you have one set.
Finally, tap Reset. You can now test your mobile connection.
If you still have issues after resetting your Wi-Fi, please contact our Samsung Support Team for further help. Additional resources are linked below. Thank you for your feedback, and we appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are glad that the Galaxy A16 5G is performing well in most areas. The model is built for reliable everyday use with a clear display and adaptive connectivity. Your feedback on Wi‑Fi performance is helpful as we keep working on improving network stability across different environments and routers. Sometimes, resetting your Wi-Fi settings can help restore a strong connection.
Reset network settings. Resetting your network will delete all Bluetooth pairings and saved Wi-Fi networks. Open Settings, then tap General management.
Tap Reset, then choose Reset network settings.
Tap Reset settings. You will need to enter your PIN or password to continue if you have one set.
Finally, tap Reset. You can now test your mobile connection.
If you still have issues after resetting your Wi-Fi, please contact our Samsung Support Team for further help. Additional resources are linked below. Thank you for your feedback, and we appreciate you choosing Samsung as your preferred brand.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A16 5G = Decent Device
on December 3, 2025
Posted by: Soyousay25
[This review was collected as part of a promotion.] Ive had a decent experience with it so for, but it does seem to freeze when using some apps for semi long periods of time and lag a bit at times when switching tasks or waiting to move forward when pushing "next" or switching webpages, thkngs of this nature. Plus I don't believe it has the ability to charge via wireless chargers (mine won't at least). Lastly, I t doesnt have very good sound quality when hooked up to car or sterio sound systems nor am I able to find where you can adjust the audio options Inernally which is a major bummer for me. Otherwise it works well and is the perfect size for my needs.
Value
4
Response from Samsung USBy R&R, December 5, 2025
Hey there Soyousay25,
Your feedback on the Galaxy A16 5G is valuable and shows how daily use impacts your experience. The A16 5G is built to provide reliable speed and clarity with smooth multitasking and strong connectivity. We value your detailed insights as they help us improve audio and features for even better experiences moving forward. Thank you for sharing your honest feedback and for choosing Samsung.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your feedback on the Galaxy A16 5G is valuable and shows how daily use impacts your experience. The A16 5G is built to provide reliable speed and clarity with smooth multitasking and strong connectivity. We value your detailed insights as they help us improve audio and features for even better experiences moving forward. Thank you for sharing your honest feedback and for choosing Samsung.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
Slow and glitches alot
on December 3, 2025
Posted by: Emval210
[This review was collected as part of a promotion.] Had this phone from 4 different companies and each time I got it the phone did the same things , its slow and glitches alot, kicks me out of apps I'm on even messages and when I'm try to answer called it won't let me and makes them hang up. I love samsung had many phones with them but this is the only phone I've had that does this. Yes my old phones were slow occasionally but never like this. A16& A15 are not the best phones I've tried everything to make this phone work. I want to upgrade but my phone provider won't let me till its paid off. And I don't have a warranty so not much I can do about it
Value
1
Response from Samsung USBy R&R, December 4, 2025
Hi Emval210,
The Galaxy A16 5G is built to offer reliable connectivity and smooth multitasking through its One UI experience and 5G capability. Performance may vary based on background processes, signal strength, and installed apps. Regular system updates and optimization through Device care often improve responsiveness. We’re glad you’ve stuck with Galaxy through many models. Ongoing feedback like yours motivates Samsung to provide seamless, efficient performance across all series. We appreciate your long-time Samsung loyalty and thank you for sharing your experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy A16 5G is built to offer reliable connectivity and smooth multitasking through its One UI experience and 5G capability. Performance may vary based on background processes, signal strength, and installed apps. Regular system updates and optimization through Device care often improve responsiveness. We’re glad you’ve stuck with Galaxy through many models. Ongoing feedback like yours motivates Samsung to provide seamless, efficient performance across all series. We appreciate your long-time Samsung loyalty and thank you for sharing your experience.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone i have had so far
on December 3, 2025
Posted by: Phlattracker
[This review was collected as part of a promotion.] It is the best phone I have ever owned and I get a new phone once a year. The AI features are keeping my brain young.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on December 3, 2025
Posted by: Variousalchemist
[This review was collected as part of a promotion.] Works very well, great performance i haven't had any issues with my device! Great for streaming movies, and AI works perfectly smooth
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's got just what I need.
on December 3, 2025
Posted by: 7Dirtywiskers11
[This review was collected as part of a promotion.] I YouTube daily and the picture comes out clear. Everything pops up fast. Runs smooth as ice and spins the music nice and loud. Not to big, not to small, but just right. Now where did I hear that before.
Value
4
Response from Samsung USBy R&R, December 5, 2025
Howdy 7Dirtywiskers11,
It’s great to hear that your Galaxy A16 5G meets your daily needs so well. The A16 is designed for fast performance, vivid visuals, and clear sound; whether you’re streaming, gaming, or staying connected. Your recognition of its balanced design and smooth operation shows the careful engineering behind the Galaxy A Series. We’re glad to have you as part of the Samsung community.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
It’s great to hear that your Galaxy A16 5G meets your daily needs so well. The A16 is designed for fast performance, vivid visuals, and clear sound; whether you’re streaming, gaming, or staying connected. Your recognition of its balanced design and smooth operation shows the careful engineering behind the Galaxy A Series. We’re glad to have you as part of the Samsung community.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love My Samsung!
on December 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have always been a samsung fan and they did not disappoint again! I love my Samsung phone. It's awesome! I have so many things going on every day and it helps to keep track of everything. i'm still learning about the Galaxy AI and feeling out how that works put so far, it's good. I'm so glad I got a samsung again!!
Value
4
Response from Samsung USBy R&R, December 5, 2025
Hola GingerEllis,
Thank you for sharing your feedback on your Galaxy A16 5G. It’s wonderful to hear how much you’re enjoying your new device. Designed for smooth performance and easy navigation, it offers enhanced smart features that adapt to your lifestyle as you explore them. Your enthusiasm for learning and staying connected with the Galaxy experience highlights what makes our community special. We appreciate your loyalty and thank you for choosing Samsung again.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on your Galaxy A16 5G. It’s wonderful to hear how much you’re enjoying your new device. Designed for smooth performance and easy navigation, it offers enhanced smart features that adapt to your lifestyle as you explore them. Your enthusiasm for learning and staying connected with the Galaxy experience highlights what makes our community special. We appreciate your loyalty and thank you for choosing Samsung again.
Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US