Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,170 Reviews)
Rating breakdown 5,170 reviews
5 Stars
3,202
4 Stars
1,152
3 Stars
505
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Best phone I've had in a very long time
on November 17, 2025
Posted by: bunnyrabidinabucket
[This review was collected as part of a promotion.] It seems like the Samsung a16 5G is a very good phone it works at a great capacity and it seems to not slow down at all unless it's completely dead about to be it seems like the AI with the Google they have a good process of algorithm on it
Value
4
Response from Samsung USBy R&R, November 18, 2025
Hiya bunnyrabidinabucket,
Thank you for sharing such a positive experience with the Galaxy A16 5G. We're glad to hear how it consistently supports your daily activities, thanks to its reliable performance and enhanced features that work seamlessly with Google services to simplify your tasks. Your feedback that it continues to run smoothly with regular use confirms the Galaxy A16 5G’s goal—to provide dependable speed, stability, and smart features without hassle. We appreciate you choosing Samsung.
-Ty
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Thank you for sharing such a positive experience with the Galaxy A16 5G. We're glad to hear how it consistently supports your daily activities, thanks to its reliable performance and enhanced features that work seamlessly with Google services to simplify your tasks. Your feedback that it continues to run smoothly with regular use confirms the Galaxy A16 5G’s goal—to provide dependable speed, stability, and smart features without hassle. We appreciate you choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Economical
on November 17, 2025
Posted by: Cookie
[This review was collected as part of a promotion.] The Galaxy AI has a good resolution to it and its features are just fine for me. The price of the phone was not outrageous. A better buy for me that I bought two.
Value
5
Response from Samsung USBy R&R, November 21, 2025
Hey Cookie,
We appreciate you taking a moment to share your thoughts on the Galaxy A16 5G. It’s wonderful to hear that all the enhanced features and overall experience meet your needs so naturally. That combination of easy-to-use tools, immersive displays, and reliable performance makes the Galaxy A16 5G a strong everyday companion. Your satisfaction means a lot, and hearing that it worked well enough for you to buy more than one speaks volumes. Thanks for choosing Samsung.
-Ty
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We appreciate you taking a moment to share your thoughts on the Galaxy A16 5G. It’s wonderful to hear that all the enhanced features and overall experience meet your needs so naturally. That combination of easy-to-use tools, immersive displays, and reliable performance makes the Galaxy A16 5G a strong everyday companion. Your satisfaction means a lot, and hearing that it worked well enough for you to buy more than one speaks volumes. Thanks for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung Phone
on November 17, 2025
Posted by: Born2Learn
[This review was collected as part of a promotion.] The first Galaxy A16 I had was so functional and dependable that when I lost it I decided I would get the exact same phone again. I purchased my second Galaxy A16 because it never failed me in anything I choose to do on it. The overall speed was exceptional for as much as I used it for. I used My Galaxy A16 for everything from personal, school,work, and church. I searched internet, used calendar for all personal and business activities and appointments. I created documents, forms, to do list and much more with the help of AI. AI has became my personal assistant since I learned about AI. After repeatlly asking family and friends to help me choose name and ideas for logo to no avail, AI didn't waste any time helping with name and ideas for my janitorial business. Thanks Samsung for making great products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really am so very happy to have a Samsung phone
on November 17, 2025
Posted by: ILoveSamsung2010
[This review was collected as part of a promotion.] 7his is really the first real working smartphone I have owned. Finally!!! I'm disabled on SSDI months payments, all I could afford for a phone was through a free phone program by our federal government called lifeline. There are many companies that provide this service, and some are better than others. Needless to say, the phones I received never, ever seemed to work too well for me. Though I was grateful to not have to pay to have a phone and the minutes, and texts were unlimited with some data. They unfortunately didn't work well at all, every one of them. Since I have owned my Samsung A16 phone through Cricket life has been much easier for me. This phone is amazing, and everything has worked great each and every day. I'm so relieved to have a Samsung phone. I absolutely love Samsungs line of products. I own 2 Samsung Smart TV'S and a Samsung 7+ Tablet which works great. My only wish is that I could afford to own all the top of the line Samsung products I could own. I just don't have the money to pay to make my apartment a totally complete Samsung apartment. That would be awesome. I love how Samsung and android products all connect with each other. Samsung, you have made my life easier. I'm happy to have my Samsung A16 Smartphone. I only wish that I could afford to pay for a top of the line Samsung 25 phone. That would be amazing. Thank you for everything Samsung. God Bless!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This device has great compatibility, but lags alot
on November 17, 2025
Posted by: Handless
[This review was collected as part of a promotion.] I personally like how easy the galaxy ai makes it to just pick up your phone, tell it to call someone, and it does it. And i also like how easy it was to transfer all of my files and such onto the new phone.
I can see through the lag, just because of how many feature are pact into this one device.
Value
4
Response from Samsung USBy R&R, November 18, 2025
Hi there Handless,
It’s wonderful to hear about your positive experience with the Galaxy A16 5G's smooth setup and how its innovative features seamlessly fit into your daily life, especially hands-free calling and easy file transfers. These are key design elements aimed at helpfulness from the start. Your feedback on lag provides valuable insights into how the device performs in everyday use. With multiple features working together on a device designed to maximize value and capability, your comments help illustrate what the phone feels like during regular use. If you notice lag, try periodically clearing your device’s memory. From the Device care menu, tap Memory, then tap Clean now to free up space and prevent background apps from slowing your phone. For more tips on optimizing performance, see the linked article below. If you want certain apps to remain active, tap Excluded apps, then Add (the plus sign) to select them. Your review emphasizes convenience and compatibility, and we appreciate you sharing these priorities. Thank you for your feedback. We’re grateful you chose Samsung.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
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It’s wonderful to hear about your positive experience with the Galaxy A16 5G's smooth setup and how its innovative features seamlessly fit into your daily life, especially hands-free calling and easy file transfers. These are key design elements aimed at helpfulness from the start. Your feedback on lag provides valuable insights into how the device performs in everyday use. With multiple features working together on a device designed to maximize value and capability, your comments help illustrate what the phone feels like during regular use. If you notice lag, try periodically clearing your device’s memory. From the Device care menu, tap Memory, then tap Clean now to free up space and prevent background apps from slowing your phone. For more tips on optimizing performance, see the linked article below. If you want certain apps to remain active, tap Excluded apps, then Add (the plus sign) to select them. Your review emphasizes convenience and compatibility, and we appreciate you sharing these priorities. Thank you for your feedback. We’re grateful you chose Samsung.
Screen flickering or glitching on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10004671/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
It is just all around a simple but reliable phone
on November 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I have the a16 and absolutely love it, it is reliable simple to use, safe
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Adamfreeman
on November 18, 2025
Posted by: Adammike
[This review was collected as part of a promotion.] It is great love it easy to use
Simple not very confusing
Simple not very confusing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on November 18, 2025
Posted by: Mikamoo
[This review was collected as part of a promotion.] The way that you can go back to previous settings is great. It is also great that you can overlap other sites together. It is overall great product.
Value
4
Response from Samsung USBy R&R, November 19, 2025
Greeting Mikamoo,
Thank you for sharing what you enjoy about the Galaxy A16 5G. Being able to easily revert to previous settings and multitask more smoothly are exactly the kinds of features we aim to provide. It’s wonderful to hear these features are helping you get more out of your device every day. We appreciate you choosing Samsung.
-Ty
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Thank you for sharing what you enjoy about the Galaxy A16 5G. Being able to easily revert to previous settings and multitask more smoothly are exactly the kinds of features we aim to provide. It’s wonderful to hear these features are helping you get more out of your device every day. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US