Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,172 Reviews)
Open Ratings Snapshot
Rating breakdown 5,172 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
144
70%of customers recommend this product. 
(
39 out of 56
)
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Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5 out of 5
5
This product is a reliable product.
on November 15, 2025
Posted by: BubbasA16
[This review was collected as part of a promotion.] My Samsung Galaxy A16 5g is a very reliable phone I've had some issues with it but that's only because I didn't realize that this phone wasn't meant to do what I was trying to do. The only thing that I do not like about it is that it doesn't have all the capabilities that a lot of the other Samsung phones have but that's ok cux I got what I paid for.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek and modern
on November 15, 2025
Posted by: KitTastic
[This review was collected as part of a promotion.] Though the phone itself looks sleek and modern, the way it functions sometimes can be a little slow. I had taken a screenshot once of a recipe online and the entire phone froze. It couldn't register my touch but it would turn on with the side button. I asked my husband to call it and the call went through, everything was normal, except the touch. It couldn't register. Finally, I had to reset the phone manually.
The AI can be a tad annoying from time to time. Like when I'm trying to back out of an app and it decides it wants to pop up randomly.
The camera quality is so so. It's not fantastic super up close but it's ok. It gets the job done.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The Galaxy AI easy to learn it's function.
on November 15, 2025
Posted by: Allnightlong
[This review was collected as part of a promotion.] The Galaxy Ai on Android is great for business amongst many other features. After having this phone for over a year now I am still learning so much more as I integrate yet another app to explore. I am thoroughly happy. It is even a bit more durable than other phones that I have had before. The fact that I can share my thoughts with the phone and record them or later use along with the camera. This was a good bang for the buck.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
You get what you pay for 🤷‍♂️
on November 15, 2025
Posted by: Nigel B
from Virginia, USA
Expertise:Intermediate
Verified Purchase:Yes
Initially, I really thought "Wow, why would I pay for a flagship phone, when this thing does everything I need?" Unfortunately, once I'd installed everything I needed...it no longer even did the basics.
For example, the phone would freeze when trying to take a photo while playing music.
I suspect for users who do not need to install high-demand apps (e.g. Microsoft office-Teeams etc), it may be sufficient. But owning this phone for a couple of weeks was enough for me to justify buying the S25 Ultra.
No, I would not recommend this to a friend.
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&RNovember 17, 2025
Hi Nigel B,
We appreciate your detailed insight on your Galaxy A16 5G. It’s true that Galaxy A series devices are designed for balance, known for combining key essential features with practical performance at an affordable price. For users who multitask with heavier apps, we recommend using Device Care to free up memory, maintain fast performance, and keep the device overall optimized for the best experience. Each Galaxy A16 5G device is tuned for everyday reliability, and your feedback helps us improve performance across the series. Thank you for sharing how it’s going and for participating in the Samsung community.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is high speed. And battery last long.
on November 15, 2025
Posted by: Lexy2025
[This review was collected as part of a promotion.] I use my device for school work, streaming shows, Google calendar.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product has been great just don't have bixby
on November 15, 2025
Posted by: Cerberushelldog
[This review was collected as part of a promotion.] I use my Samsung device to play games to make calls and search up product.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI Samsung A16
on November 15, 2025
Posted by: Mommaduncan
[This review was collected as part of a promotion.] Galaxy AI is awesome, I love my samsung Galaxy a16 it's a great phone and it takes clear photos, it's super fast and doesn't lag like lot of phones do the 5g speed is out of this world.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
​⭐ Galaxy A16 5G: A Budget Phone that nails it.
on November 16, 2025
Posted by: Paysleesmommy2020
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G delivers exceptional value, standing out as a powerful budget device built for seamless everyday use.
​What truly impresses me is the whole interface. The large, vibrant 6.7-inch Super AMOLED display with its 90Hz refresh rate makes navigating One UI incredibly smooth and intuitive—a standout feature for a phone in this price range.
​I primarily use my device for gaming and chatting, and the A16 handles these tasks with ease. The reliable performance keeps my favorite games running well, and the long-lasting 5,000mAh battery means I can stay connected and play for hours without worrying about a charger.
​The integration of Galaxy AI features is a huge plus, particularly with Gemini. Having instant access to complex search, information summarization, and quick communication prompts dramatically speeds up my daily routine and saves me valuable time.
​For anyone seeking a feature-rich 5G smartphone with a fantastic screen, excellent software, and solid daily performance, the Galaxy A16 5G is an easy recommendation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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