Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,172 Reviews)
Rating breakdown 5,172 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
The beauty of this device
on November 13, 2025
Posted by: TonioD
[This review was collected as part of a promotion.] It is a easy to navigate beautiful screen with multiple functions allows app crossover and multiple users sync
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI could improve but is reliable.
on November 13, 2025
Posted by: JustSomeone
[This review was collected as part of a promotion.] I use my phone for email, calls, texts, gaming, and many more. It is a reliable phone but could see some improvement of the delay of the phone when doing anything. Or what it glitches out of no where. But other than that it is good.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very satisfied
on November 13, 2025
Posted by: Keeneye
[This review was collected as part of a promotion.] Review for Galaxy 16 5G,
Delivers on everything it advertises. Surprising streaming quality. Doesn't "Bog" when running multiple apps. I can play my PC based game on it with no lag. Can't wait to try the Galaxy AI
Delivers on everything it advertises. Surprising streaming quality. Doesn't "Bog" when running multiple apps. I can play my PC based game on it with no lag. Can't wait to try the Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good budget friendly product
on November 13, 2025
Posted by: Galaxyfan77
[This review was collected as part of a promotion.] My samsung galaxy a16 5g is mostly used for streaming, social media and phone calls. It streams videos movies and music well bit it falls behind in gaming. The camera quality is good at an average distance but it's zoom gets worse the farther out you try to zoom. The voice assistant can be improved.
Value
4
Response from Samsung USBy R&R, November 14, 2025
Howdy Galaxyfan77,
Thanks for sharing your experience with the Galaxy A16 5G. It’s great to hear how well it supports your streaming, social media, and calling needs—those are exactly where this device excels. The camera performs best at a moderate distance, and your notes on zoom and the voice assistant provide helpful insight for users who depend on those features more heavily. The A-Series is designed to deliver reliable everyday performance while remaining smooth and enjoyable, and it’s clear you’re getting good value from the core features. Your feedback helps us improve these tools so they’re even more responsive in future updates. We appreciate your Galaxy insights, thanks for being part of the Samsung family.
-Ty
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Thanks for sharing your experience with the Galaxy A16 5G. It’s great to hear how well it supports your streaming, social media, and calling needs—those are exactly where this device excels. The camera performs best at a moderate distance, and your notes on zoom and the voice assistant provide helpful insight for users who depend on those features more heavily. The A-Series is designed to deliver reliable everyday performance while remaining smooth and enjoyable, and it’s clear you’re getting good value from the core features. Your feedback helps us improve these tools so they’re even more responsive in future updates. We appreciate your Galaxy insights, thanks for being part of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Awesome cell phone
on November 14, 2025
Posted by: Bebee1234
[This review was collected as part of a promotion.] One of the best features is the promise of six years of software updates, which is fantastic for a budget phone. While I'm a little disappointed that there's no headphone the inclusion of expandable storage via a microSD card slot is a nice touch.
For web browsing, messaging, and calls, the performance is perfectly adequate. I haven't noticed any major problems with everyday apps. However, it struggles with more demanding titles, like gaming.
The design is simple, for a budget friendly phone. The screen is bright and clear, and it's great for scrolling through social media. The battery life is a big plus, easily getting me through a full day of use.
For web browsing, messaging, and calls, the performance is perfectly adequate. I haven't noticed any major problems with everyday apps. However, it struggles with more demanding titles, like gaming.
The design is simple, for a budget friendly phone. The screen is bright and clear, and it's great for scrolling through social media. The battery life is a big plus, easily getting me through a full day of use.
Value
4
Response from Samsung USBy R&R, November 14, 2025
Greetings Bebee1234,
Thank you for your detailed review of the Galaxy A16 5G. You effectively highlighted what sets this device apart: reliable performance, long-lasting battery, a bright screen, and ongoing software updates that keep it feeling current. Your mention of expandable storage is accurate; it’s a feature we’re pleased you continue to appreciate. Although the A16 is mainly designed for smooth daily use, your comments on heavier gaming provide helpful insights for users who may test their device further. We’re grateful for your sharing your experience with the Galaxy A16 5G. Enjoy every moment with your Samsung.
-Ty
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Thank you for your detailed review of the Galaxy A16 5G. You effectively highlighted what sets this device apart: reliable performance, long-lasting battery, a bright screen, and ongoing software updates that keep it feeling current. Your mention of expandable storage is accurate; it’s a feature we’re pleased you continue to appreciate. Although the A16 is mainly designed for smooth daily use, your comments on heavier gaming provide helpful insights for users who may test their device further. We’re grateful for your sharing your experience with the Galaxy A16 5G. Enjoy every moment with your Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
A16 best affordable phone out there!
on November 14, 2025
Posted by: CorsairDonz
[This review was collected as part of a promotion.] The a16 5g phone is an amazing tool for its price point. It allows me to get through my day to day tasks with ease. Using galaxy Ai to keep track of bills, set up reminders or just make phone calls. The phone is strong enough to watch videos and respond to text with ease. It is not as powerful hardware wise as most other samsung flagship models, however it does hold its own against other phones in the market. If you are in need of a phone to keep track of your daily tasks, the a16 5g samsung phone is the way to go.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has features i didn't know, I love it
on November 14, 2025
Posted by: Sagegodess
[This review was collected as part of a promotion.] Galaxy AI is definitely a life saver!! Like if you dont get with Galaxy AI you will be left behind in this new age of thing called life. The AI notebook love love love it. Thanks Samsung for making things better throughout the years. No complaints 👌
Value
5
Response from Samsung USBy R&R, November 14, 2025
Sagegoddess, we appreciate your enthusiastic review, which clearly highlights how well the Galaxy A16 5G has performed for you. Its smart, intuitive features provide greater convenience, and it’s great to see you using tools like enhanced organization options. Your comment about Samsung’s continuous improvements over the years reflects a shared pride within the Samsung community. When a device pleasantly surprises you, it confirms that it’s functioning as intended. Thank you for choosing Samsung once more.
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Completely satisfied
on November 14, 2025
Posted by: Gracieta
[This review was collected as part of a promotion.] Overall I am very pleased with my Galaxy 16 5G phone. I havent had any problems or issues since I've had it. I am also happy with the AI.
Value
5
Response from Samsung USBy R&R, November 14, 2025
Thanks for sharing your experience with the Galaxy A16 5G, Gracieta. It’s always nice to hear when someone’s able to enjoy their device without any issues. The A16 5G makes everyday tasks feel simple and reliable, and I’m glad the smart features are adding a little extra to your routine. Your feedback really shows how much care goes into making devices that work consistently every day. Thanks for being part of the Samsung community.
-Ty
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-Ty
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Written by a customer while visiting Samsung US