Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,172 Reviews)
Rating breakdown 5,172 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
1
This phone is bunk
on November 11, 2025
Posted by: CINDISUE
[This review was collected as part of a promotion.] Samsung this phone is one of ur worst phones yet. It takes 45 secs to unlock the phone at times. Twice during an emergency. There's nothing special about this phone and if you like cool features upgrade,don't waste ur money buying this one it will disappoint.
Value
1
Response from Samsung USBy R&R, November 12, 2025
Hey there CINDISUE,
Thanks for sharing your experience with the Galaxy A16 5G. You noted that unlocking takes longer than expected and there are slowdowns during the day. The A16 5G is built for everyday communication, web browsing, and app use, so your feedback helps us understand its performance in real-life situations that matter to you. Galaxy devices come with tools like Device Care and Adaptive Battery to help maintain smooth performance as apps and data grow. Even on budget models, users can enjoy reliable connectivity, 5G support, and a secure Samsung ecosystem across devices. We value your feedback and appreciate your help in showing other customers real-world experiences. Thank you for your review and for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G. You noted that unlocking takes longer than expected and there are slowdowns during the day. The A16 5G is built for everyday communication, web browsing, and app use, so your feedback helps us understand its performance in real-life situations that matter to you. Galaxy devices come with tools like Device Care and Adaptive Battery to help maintain smooth performance as apps and data grow. Even on budget models, users can enjoy reliable connectivity, 5G support, and a secure Samsung ecosystem across devices. We value your feedback and appreciate your help in showing other customers real-world experiences. Thank you for your review and for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great quality
on November 11, 2025
Posted by: Mylove2shop
[This review was collected as part of a promotion.] I really like it u and recommend it to anyone that likes it.
I haven't found one thing that I dislike about it in the galaxy al it's awesome.
So we're overall it's a good phone
I haven't found one thing that I dislike about it in the galaxy al it's awesome.
So we're overall it's a good phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
EVEN AS A BASE MODEL VERY EFFICIENT!
on November 11, 2025
Posted by: EverythingElectronics
[This review was collected as part of a promotion.] As not as fast as galaxy s25 or fold it is still very efficient and able to complete the majority of tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mymarriage
on November 11, 2025
Posted by: Lovemaking2025
[This review was collected as part of a promotion.] My a165g phone is amazing I love it the connectivity between my husband's and mine is flawlessly worthit
Value
5
Response from Samsung USBy R&R, November 13, 2025
Hey there Lovemaking2025,
Thank you for sharing such a thoughtful review. You highlighted something Samsung fans love — Galaxy devices syncing seamlessly together. When your phone connects effortlessly with your husband’s device and everything works flawlessly, it makes everyday life much easier. It’s always wonderful to see Galaxy products add convenience to real moments like yours. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing such a thoughtful review. You highlighted something Samsung fans love — Galaxy devices syncing seamlessly together. When your phone connects effortlessly with your husband’s device and everything works flawlessly, it makes everyday life much easier. It’s always wonderful to see Galaxy products add convenience to real moments like yours. We appreciate you being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
the a 16 5g have great functionality with easy in
on November 12, 2025
Posted by: Doodat
[This review was collected as part of a promotion.] Ai is easy to use with a quick hold of the home button.
Value
3
Response from Samsung USBy R&R, November 12, 2025
Greetings Doodat,
Thank you for sharing your experience with the Galaxy A16 5G. Built for functionality, it provides quick access for seamless navigation to the smart features that support your daily activities. While the Galaxy A16 5G does not currently have Galaxy AI features, it includes useful tools to ensure a smooth and reliable experience. We hope you enjoy all the functionalities your device provides. Your feedback is valued, and we appreciate your choice of Samsung.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. Built for functionality, it provides quick access for seamless navigation to the smart features that support your daily activities. While the Galaxy A16 5G does not currently have Galaxy AI features, it includes useful tools to ensure a smooth and reliable experience. We hope you enjoy all the functionalities your device provides. Your feedback is valued, and we appreciate your choice of Samsung.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
100% would tell a friend
on November 12, 2025
Posted by: Rynikkino
[This review was collected as part of a promotion.] Love it! It's not too large and not too small. Layout is easy to use. Settings are easy to customize. It has really cool features that make using the phone way easier. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone great works perfect no lags running smooth
on November 12, 2025
Posted by: 420wsp
[This review was collected as part of a promotion.] The phone is perfect works great has no lag run smooth
Great internet
Great internet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
2x Dislikes
on November 12, 2025
Posted by: Gator187
[This review was collected as part of a promotion.] I don't like that for some reason location services are required for EyeComfortShield and or blue light filter. Completely unnecessary. And also very much dislike that Calls and microphone save all logs and we have no option to turn it off. Everything else is nice, but forcing those for data collection and other reasons is very frowned upon. Especially if you have bad eyes or a privacy based phone is not private under these premises.
Value
5
Written by a customer while visiting Samsung US