Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,173 Reviews)
Open Ratings Snapshot
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product. 
(
39 out of 56
)
Best Buy Privacy Policy
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5 out of 5
5
Nemodos 13 galaxy
on November 10, 2025
Posted by: Nemodo13
[This review was collected as part of a promotion.] I like this device because it is reliable and has a lot of memory also the features aren't it are amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and Easy to Use
on November 10, 2025
Posted by: SlBD67
[This review was collected as part of a promotion.] Made a big jump from a non-Samsung to this one. Very impressed with the various features on this phone, and while I am still learning all of them, Galaxy AI included, it's not too complicated even for an older gal like me. It's worth the time to explore all avenues and I am enjoying learning all its capable of.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
This product has great features
on November 10, 2025
Posted by: alangaiak
[This review was collected as part of a promotion.] Galaxy AI offers useful features, but its overall effectiveness depends on individual needs and usage habits. Some features, like the photo editor's generative edit and the Samsung Internet's summarize function, are highly useful. Others, like the keyboard's writing style suggestions and the Samsung Notes' auto format, are less impactful for some users.
Galaxy AI's usefulness varies across its different features. The photo editor's generative edit is praised for its power and flexibility in removing and generating content, making photos look more natural. The object eraser, shadow eraser, and reflection eraser are also considered good. The generative wallpaper feature, however, is less useful for those who prefer personal photos as wallpapers.
The keyboard's translate function is highly regarded, especially for travelers. However, the spelling and grammar correction and writing style suggestions are less frequently used, as users often find it quicker to correct mistakes manually. Samsung Notes' summarize function is useful for condensing long documents, while the auto format feature is limited by its inability to handle entire documents.
Value
3 out of 5
3
Response from Samsung USBy R&RNovember 11, 2025
Thank you for exploring the Galaxy A16 5G and its smart features. The generative photo editor, object removal, and content tools are popular among users who value creative flexibility, and we're pleased they caught your attention. Since each user utilizes AI differently, some features stand out more depending on your daily habits whether you focus on photo editing, writing, or organization. Although this device doesn’t yet feature the full Galaxy AI rollout, it still offers many smart tools to improve your experience. The A16 5G continues to evolve with updates that enhance accuracy, creativity, and daily workflows. We appreciate your feedback and thank you for being part of the Samsung community.

Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/

-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Pictures
on November 10, 2025
Posted by: Keke9th
[This review was collected as part of a promotion.] Great phone! Great Pictures! I would recommend purchasing this phone.
Value
3 out of 5
3
Response from Samsung USBy R&RNovember 11, 2025
Hi there Keke9th,
We appreciate you sharing your experience with the Galaxy A16 5G. The upgraded camera system was designed for clean, vibrant photos, whether you’re outdoors, indoors, or capturing motion — so it’s great to hear you’re enjoying the result. Thank you for your recommendation and for choosing Samsung.
-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on November 10, 2025
Posted by: Ilovemydogs1220011
[This review was collected as part of a promotion.] I’ve been using my Samsung Galaxy phone every day, and the new Galaxy AI features have made a huge difference. I use it for gaming, streaming shows, and staying organized for school. The AI tools help me summarize notes and edit photos super easily. The battery life is great, and the display makes watching movies and playing games smooth and clear. Overall, it’s one of the best devices I’ve owned — fast, smart, and fun to use!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing
on November 10, 2025
Posted by: Galaxyuser3
[This review was collected as part of a promotion.] I love how fast the phone is and how well the galaxy ai works , best phone I've had
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Galaxy in your hand!
on November 10, 2025
Posted by: Synsational666
[This review was collected as part of a promotion.] My Galaxy A16 has become an additional appendage in the best possible way. The streaming quality is epic, it does not matter if it is movies, live sports, or video games, there is no lag or interruption. From the Galaxy AI making research a snap to the system functions seamlessly integrating into my daily routine, the Galaxy A16 is perfect for those who don't want to spend a fortune but still want a premium experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera features
on November 10, 2025
Posted by: Greenteam7
[This review was collected as part of a promotion.] I tend to use Galaxy A.I to problem solve everyday situations.
For example finding how to make home remedies for bug repellent. Or on home projects
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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