Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Its really amazing phone.
on November 10, 2025
Posted by: qasim12u
[This review was collected as part of a promotion.] To much fast and soft in the using time. Also available ram 4 6 and 8 gb also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great for a cheaper Samsung
on November 10, 2025
Posted by: EnergyExchange
[This review was collected as part of a promotion.] Does everything your typical samsung does, just a little slower processor. Would definitely buy again
Value
4
Response from Samsung USBy R&R, November 13, 2025
Hi EnergyExchange,
Thanks for sharing such a well-balanced and helpful review of the Galaxy A16. You highlighted its familiar Galaxy experience: smooth navigation, easy setup, and reliable features, all with better performance. This matches what many users want in the Galaxy A16 5G device that feels trustworthy and familiar. Your willingness to choose it again really shows how well it meets your daily needs. Your review offers helpful insights for other shoppers, especially about messaging, social apps, and everyday use. We’re thankful to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for sharing such a well-balanced and helpful review of the Galaxy A16. You highlighted its familiar Galaxy experience: smooth navigation, easy setup, and reliable features, all with better performance. This matches what many users want in the Galaxy A16 5G device that feels trustworthy and familiar. Your willingness to choose it again really shows how well it meets your daily needs. Your review offers helpful insights for other shoppers, especially about messaging, social apps, and everyday use. We’re thankful to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better
on November 10, 2025
Posted by: Kdubbya
[This review was collected as part of a promotion.] I am kinda dissapointed with the device and will not buy another
Value
4
Response from Samsung USBy R&R, November 13, 2025
Ahoy Kdubbya,
Thanks for sharing your thoughts on the Galaxy A16 5G. You pointed out that some parts of your experience didn’t fully meet expectations, and we value your perspective. The A16 5G focuses on essential performance, a clear display, and the latest smart features to support daily tasks like communication, streaming, and mobility — making it a dependable choice for users. Your feedback helps identify which features matter most to you and provides other users with insights into real-world use. We appreciate you taking the time to share your experience and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy A16 5G. You pointed out that some parts of your experience didn’t fully meet expectations, and we value your perspective. The A16 5G focuses on essential performance, a clear display, and the latest smart features to support daily tasks like communication, streaming, and mobility — making it a dependable choice for users. Your feedback helps identify which features matter most to you and provides other users with insights into real-world use. We appreciate you taking the time to share your experience and thank you for being part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing and has great features
on November 10, 2025
Posted by: Claydawg
[This review was collected as part of a promotion.] The galaxy ai is incredibly resourceful and makes life so much easier when not knowing something or needing some quick information!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the A16 . Its fast and smooth
on November 10, 2025
Posted by: Dreamz9219
[This review was collected as part of a promotion.] The Samsung A16 is a good phone. I love the features Samsung have . I use my phone for work and school and keeping up with the kids school related things. The A16 keeps me sain and happy because it keeps things I want separated
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
One of the worst phones ever!
on November 10, 2025
Posted by: Baysfinest
[This review was collected as part of a promotion.] This is one of the worst phones i have ever owned. Definitely top worst samsung phones. It is slow. It freezes. Overheats. It shuts down all the time. I can barely answer a phone call or even make one. I absolutely hate this phone and cant wait to get a better one. The only thing that seems to work almost always on command is the galaxy ai.
Value
1
Response from Samsung USBy R&R, November 11, 2025
Hello Baysfinest,
Thank you for participating in the Galaxy review program and providing valuable feedback on your Galaxy A16 5G. We’re pleased to hear that the smart features are working consistently and responding well to commands — it's great to use smart tools for messaging, planning, and everyday tasks. When a device manages multiple apps, storage load, or heavy background activity, performance can fluctuate. Software updates and device care settings often improve speed, cooling, and efficiency over time. The A16 5G is designed for reliable daily use, and most users find that it supports calls, browsing, and social apps effectively. We appreciate your input and thank you for helping us enhance the Samsung experience.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/search/?query=galaxy+phone+overheating&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for participating in the Galaxy review program and providing valuable feedback on your Galaxy A16 5G. We’re pleased to hear that the smart features are working consistently and responding well to commands — it's great to use smart tools for messaging, planning, and everyday tasks. When a device manages multiple apps, storage load, or heavy background activity, performance can fluctuate. Software updates and device care settings often improve speed, cooling, and efficiency over time. The A16 5G is designed for reliable daily use, and most users find that it supports calls, browsing, and social apps effectively. We appreciate your input and thank you for helping us enhance the Samsung experience.
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/search/?query=galaxy+phone+overheating&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG galaxy A16 5g
on November 10, 2025
Posted by: Geerks
[This review was collected as part of a promotion.] My samsung A16 had best samsung Galaxy AI features than any I have uses so far. Its like communicating with a real human. This phone leaves me feeling like it isnt going to get any better than this its so perfect. Thank u samsung for making this phone im totally happy I chose this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good little starter phone or cheap phone
on November 10, 2025
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] This is a good little starter phone for preteens has some good features however there's issues with charging you must make sure that you actually have a best charger along with a fast charging block or fast charging car charger photo quality is pretty good quality is pretty good no issues with social media apps however it will lag every now and then
Value
3
Response from Samsung USBy R&R, November 11, 2025
Hey there Lovemysamsung,
Thank you for sharing your thoughts about the Galaxy A16 5G. It’s great to hear that the device works well for photos, social media, and everyday tasks. It offers clear camera quality and handles streaming, browsing, and messaging smoothly. Charging speed and performance depend on the type of charger used, especially when switching between standard and fast-charging accessories. When paired with an authentic Samsung charging cable and adapter, the A16 5G is designed to deliver consistent power for daily use. Occasional lag can be reduced through optimization settings and routine Device care. We’re glad to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts about the Galaxy A16 5G. It’s great to hear that the device works well for photos, social media, and everyday tasks. It offers clear camera quality and handles streaming, browsing, and messaging smoothly. Charging speed and performance depend on the type of charger used, especially when switching between standard and fast-charging accessories. When paired with an authentic Samsung charging cable and adapter, the A16 5G is designed to deliver consistent power for daily use. Occasional lag can be reduced through optimization settings and routine Device care. We’re glad to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US