Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Great phone, latest features, fast and reliable.
on October 28, 2025
Posted by: Bright
[This review was collected as part of a promotion.] I don't have anything bad to say about this device. It's treated me well so far!
Value
5
Response from Samsung USBy R&R, October 29, 2025
Ahoy Bright,
You’re not alone in praising it—Galaxy A16 5G is rapidly gaining fans because of its dependability. Whether you’re a newcomer to Samsung or a long-time fan, it’s worth taking a closer look. We’re happy to hear your device works so well. Thank you for your review. We value your part in the Samsung community.
-Ty
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You’re not alone in praising it—Galaxy A16 5G is rapidly gaining fans because of its dependability. Whether you’re a newcomer to Samsung or a long-time fan, it’s worth taking a closer look. We’re happy to hear your device works so well. Thank you for your review. We value your part in the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Device
on October 29, 2025
Posted by: OurFolds
[This review was collected as part of a promotion.] This is one of the best Folds Samsung has come out with it's very helpful and being able to do multiple things at one time love the Samsung Galaxy Fold 6 and 7
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung A16 phone!
on October 29, 2025
Posted by: Mauikid
[This review was collected as part of a promotion.] My Galaxy A16 is my lifeline for a busy lifestyle. All of my important appointments, meetings, holidays and birthdays are conveniently nestled in the calendar with personalized notifications that keep me on schedule.
There are several fantastic games loaded on the phone for those down times when idling passing time.
I love my Samsung phone and wouldn't give it up for anything.
There are several fantastic games loaded on the phone for those down times when idling passing time.
I love my Samsung phone and wouldn't give it up for anything.
Value
5
Response from Samsung USBy R&R, October 29, 2025
Aloha Mauikid,
Thank you for sharing your experience with your Galaxy A16 5G. Knowing that it meets your daily needs highlights why so many users love this series. I’m happy to hear you’re enjoying all the features and that it integrates smoothly into your daily routine. Your feedback helps others find what they need, so we appreciate your contribution to the conversation. Thank you for being a valued member of the Samsung community.
-Ty
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Thank you for sharing your experience with your Galaxy A16 5G. Knowing that it meets your daily needs highlights why so many users love this series. I’m happy to hear you’re enjoying all the features and that it integrates smoothly into your daily routine. Your feedback helps others find what they need, so we appreciate your contribution to the conversation. Thank you for being a valued member of the Samsung community.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
2
It's not great
on October 29, 2025
Posted by: Deswaun87
[This review was collected as part of a promotion.] I used it for about a week and was so unimpressed by it and it reminded me of when I had the galaxy a03s model and how horrible that phone actually was. This phone a16 5g though is definitely better then the a03s but its not got enough memory (ram) to process what's going just from running the galaxy software and android system I do not recommend t h is phone. Sorry..
Value
2
Response from Samsung USBy R&R, October 29, 2025
Greetings Bezzle1296,
Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G. We value your feedback and are glad to hear you're enjoying features like Gemini and Google Assistant. Although this device does not yet have the full Galaxy AI rollout, it still offers many smart features to improve your experience. With the performance improvements of the A36 5G compared to earlier models, your interaction with the device continues to evolve each year. Learn more about all the features and how to customize your device to match your preferences. We appreciate your review and thank you for choosing Samsung.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
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Thank you for reaching out and sharing your thoughts on your Galaxy A36 5G. We value your feedback and are glad to hear you're enjoying features like Gemini and Google Assistant. Although this device does not yet have the full Galaxy AI rollout, it still offers many smart features to improve your experience. With the performance improvements of the A36 5G compared to earlier models, your interaction with the device continues to evolve each year. Learn more about all the features and how to customize your device to match your preferences. We appreciate your review and thank you for choosing Samsung.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
The phone is great
on October 29, 2025
Posted by: Grenzy
[This review was collected as part of a promotion.] Great phone I have lost it in the hot tub twice and it was working just fine!
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hey there Grenzy,
We appreciate you taking the time to share this moment with your Galaxy A16 5G. It’s always great when a device shows how reliable it can be in real-life situations, and it’s fantastic to hear your phone kept going without skipping a beat. The A16 5G was built for dependable daily use, and your experience really highlights that strength in a fun, unexpected way. Thanks for choosing Samsung.
-Ty
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We appreciate you taking the time to share this moment with your Galaxy A16 5G. It’s always great when a device shows how reliable it can be in real-life situations, and it’s fantastic to hear your phone kept going without skipping a beat. The A16 5G was built for dependable daily use, and your experience really highlights that strength in a fun, unexpected way. Thanks for choosing Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
The fingerprint scanner is very useful
on October 29, 2025
Posted by: Isaias5672
[This review was collected as part of a promotion.] The Galaxy Ai is useful when you need to find an item on your screen
Value
4
Response from Samsung USBy R&R, November 21, 2025
Hello Isaias5672,
Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear the fingerprint scanner is quick and secure, a feature A-Series users value. You highlighted how smoothly improved features recognize items, simplifying tasks. Although it hasn't received the full Galaxy AI rollout, it offers many smart features to enhance your experience. Glad these meet your needs. We appreciate your part in the Galaxy community.
-Ty
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Thank you for sharing your experience with the Galaxy A16 5G. It’s great to hear the fingerprint scanner is quick and secure, a feature A-Series users value. You highlighted how smoothly improved features recognize items, simplifying tasks. Although it hasn't received the full Galaxy AI rollout, it offers many smart features to enhance your experience. Glad these meet your needs. We appreciate your part in the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
This is a great budget phone
on October 29, 2025
Posted by: Andres
[This review was collected as part of a promotion.] This phone is great for gaming and charges really quickly with its charger. I do wish it had wireless charging. It does get got very easily. Even on games that you wouldn't think would need lots of resources. Power saving is not adjustable. It's just adaptive. The device care is neat though. It does not come with galaxy ai.
Value
4
Response from Samsung USBy R&R, October 30, 2025
Hey there,
I'm pleased to hear that the Galaxy A16 5G is meeting your expectations! It’s designed to enhance your experience, from its look to performance. Many users extend their battery life for longer gaming sessions by optimizing their device: go to Settings, select Device Care, then tap Optimize now. After it completes, tap Done. You can also manage battery use, such as enabling Power Saving: open Settings, tap Device Care, then Battery, and toggle Power Saving. Additional power-saving options are available from this screen. See the linked article below for more tips on maximizing battery life for extended gaming. You mentioned the device lacks Galaxy AI, which is true; but features like Gemini and Google Assistant can still make your day easier. We invite you to explore these options to see how they can help. Thanks for your review, and we appreciate your choice of Samsung! If you’re thinking of getting one, go for it!
Low storage space error appears on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001534/
Use Gemini or Google Assistant on your Galaxy phone
https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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I'm pleased to hear that the Galaxy A16 5G is meeting your expectations! It’s designed to enhance your experience, from its look to performance. Many users extend their battery life for longer gaming sessions by optimizing their device: go to Settings, select Device Care, then tap Optimize now. After it completes, tap Done. You can also manage battery use, such as enabling Power Saving: open Settings, tap Device Care, then Battery, and toggle Power Saving. Additional power-saving options are available from this screen. See the linked article below for more tips on maximizing battery life for extended gaming. You mentioned the device lacks Galaxy AI, which is true; but features like Gemini and Google Assistant can still make your day easier. We invite you to explore these options to see how they can help. Thanks for your review, and we appreciate your choice of Samsung! If you’re thinking of getting one, go for it!
Low storage space error appears on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10001534/
Use Gemini or Google Assistant on your Galaxy phone
https://app.smartsheet.com/b/form/0199e43ed88a7253b7aab5b02f29ab96
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is all that and a bag of chips
on October 29, 2025
Posted by: Mysamsunglife
[This review was collected as part of a promotion.] I use my device for working as a coubselor and coach. Keeping up with my appointments birthdays and travel schedule. I love that galaxy ai tools are easily accessible as I can update and create client treatment plans and Galaxy Ai also helps me learn tools and techniques that's helpful for my small business its also helpful for creating podcast show scripts. I also like my phones camera tge quality is ok but I wish images were sharper I use my phone to record narratives for workshops videos and my podcast. Thus is my second samsung phone and im impressed with samsung technology. Currently I'm saving to buy a galaxy note vecause of its pen feature. All is good with Samsung.
Value
5
Written by a customer while visiting Samsung US