Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Great product awesome awesome features
on October 12, 2025
Posted by: Thatguy1014
[This review was collected as part of a promotion.] Great stream for gaming audio and video strong service
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on October 12, 2025
Posted by: Delirious
[This review was collected as part of a promotion.] The Galaxy AI on this model a16 5G is okay I wouldn't say exceptional the screen cracked right away even with a screen protector overall the phone runs pretty slow
Value
2
Response from Samsung USBy R&R, October 17, 2025
Hey Delirious,
We appreciate your feedback on the Galaxy A16 5G. The A16 offers a sleek design and advanced smart features integration crafted for everyday performance. Although the Galaxy A Series does not feature Galaxy AI, it still delivers core Galaxy experiences like a long-lasting battery, vibrant display, and dependable performance. Your thoughts on screen durability and device speed help guide future innovations aimed at combining long-lasting strength with the high-quality experience users expect from Galaxy. We have also partnered with uBreakiFix as an authorized repair location for Samsung devices. You can stop by a location near you for screen repair servicing. Please reach out to our Samsung Support Team to learn more about rates and locations. Thank you for your feedback. We value you as a Samsung users.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback on the Galaxy A16 5G. The A16 offers a sleek design and advanced smart features integration crafted for everyday performance. Although the Galaxy A Series does not feature Galaxy AI, it still delivers core Galaxy experiences like a long-lasting battery, vibrant display, and dependable performance. Your thoughts on screen durability and device speed help guide future innovations aimed at combining long-lasting strength with the high-quality experience users expect from Galaxy. We have also partnered with uBreakiFix as an authorized repair location for Samsung devices. You can stop by a location near you for screen repair servicing. Please reach out to our Samsung Support Team to learn more about rates and locations. Thank you for your feedback. We value you as a Samsung users.
uBreakiFix
https://www.ubreakifix.com/repairs/smartphones/samsung-galaxy
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung I've had I don't know six different
on October 12, 2025
Posted by: LuvShopping
[This review was collected as part of a promotion.] I've used AI a couple times I like it actually I love it but I really don't understand it but I keep trying to understand because it's easier for me to have ai do what I can't do. I use AI on my phone every now and again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Slow phone
on October 12, 2025
Posted by: Greg5626
[This review was collected as part of a promotion.] I don't know about the Galaxy AI. I use it for streaming games and social media platforms. Also surfing the internet.
I wish I knew more about the phone so that I can give a better review. Maybe if I remove some of the other apps it will improve (I hope so). I DO like the phone,and the Galaxy A15 the same way
Like the A15 better.
I wish I knew more about the phone so that I can give a better review. Maybe if I remove some of the other apps it will improve (I hope so). I DO like the phone,and the Galaxy A15 the same way
Like the A15 better.
Value
3
Response from Samsung USBy R&R, October 17, 2025
Hello Greg5626,
Thank you for sharing your experience with the Galaxy A16 5G. The A16 was designed to balance performance and efficiency for everyday tasks like streaming, gaming, and social media. The Galaxy A Series does not include Galaxy AI features, but it offers helpful tools to keep your experience smooth and reliable. Your feedback on app performance provides valuable insight as we continue improving Galaxy devices for better multitasking and optimized use. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. The A16 was designed to balance performance and efficiency for everyday tasks like streaming, gaming, and social media. The Galaxy A Series does not include Galaxy AI features, but it offers helpful tools to keep your experience smooth and reliable. Your feedback on app performance provides valuable insight as we continue improving Galaxy devices for better multitasking and optimized use. Thank you for your review. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is a great asset to my daily life.
on October 12, 2025
Posted by: Sasquatchlove4ai
[This review was collected as part of a promotion.] This phone has made my life so much easier. The galaxy ai features were scary at first but with a Lil time and the ease of talk to speech this phone has made my banking social and professional life a mean of ease.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy phone to use even with little knowledge of co
on October 12, 2025
Posted by: Managermark0617
[This review was collected as part of a promotion.] Great for getting on Facebook and other site's easy to read due to screen size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great so far
on October 12, 2025
Posted by: Donald
[This review was collected as part of a promotion.] So far is great. The galaxies have been my favorite so far
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on October 13, 2025
Posted by: Love2ride
[This review was collected as part of a promotion.] I love using the galaxy A1..
I use my Samsung galaxy A16 for my personal use.. its a great phone to have
I use my Samsung galaxy A16 for my personal use.. its a great phone to have
Value
5
Written by a customer while visiting Samsung US