Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
For this day and age you need 64 bit Operating OS
on October 10, 2025
Posted by: Flint420
[This review was collected as part of a promotion.] Galaxy AI since HTC EVO 3G. Nexus Google flo rooted. And Galaxy Cyogen Mod rooted Galaxy For The Win. Thanks Samsung your the best since 2008.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is good
on October 10, 2025
Posted by: Onelove
[This review was collected as part of a promotion.] I love Galaxy Al but phone is kinda slow other than that it is good
Value
3
Response from Samsung USBy R&R, October 14, 2025
Howdy Onelove,
Thank you for sharing your experience with your Galaxy A16 5G. Your device has tools like Auto Optimization that work in the background to ensure smooth operation, so be sure it’s turned on in Device Care. The Quick Optimization feature enhances performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple and quick: go to Settings, swipe to and tap Device Care, then tap Optimize now and hit Done. For more tips on maintaining your device’s performance, see the linked article. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. Your device has tools like Auto Optimization that work in the background to ensure smooth operation, so be sure it’s turned on in Device Care. The Quick Optimization feature enhances performance by identifying battery-draining apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is simple and quick: go to Settings, swipe to and tap Device Care, then tap Optimize now and hit Done. For more tips on maintaining your device’s performance, see the linked article. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16
on October 10, 2025
Posted by: Staydown53
[This review was collected as part of a promotion.] This device is a lovely product. The processing and speed of the device is fast to play casino games and explore the internet it doesn't lags or anything like that but I still want to know where the Galaxy Ai will play apart in this still
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Practical easy
on October 10, 2025
Posted by: RosieRoseRose
[This review was collected as part of a promotion.] This phone is easy to use with an understandable manual. Lot's of storage. Themes to choose from. Great technology support. Multiple colors of keyboards to choose from. Excellent security features with a fun AI tool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung A165G
on October 10, 2025
Posted by: Whitlock
[This review was collected as part of a promotion.] I love the galaxy AI it helps me woth all my web searches and to make things easier. The phone is reliable and the features are really good. Thanks Samsung for being there when I need you the most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The price is good, but I need a better phone
on October 10, 2025
Posted by: Barb34
[This review was collected as part of a promotion.] The price is good, but I need a better phone
I need special features like better screenshot and better storage
I need special features like better screenshot and better storage
Value
3
Response from Samsung USBy R&R, October 14, 2025
Hey Barb34,
Thank you for sharing your thoughts on the Galaxy A16 5G. We value your recognition of its quality for the price. To clarify, the Galaxy A16 5G includes 128GB of internal storage and supports MicroSD cards up to 1.5TB, allowing for some additional storage. We understand your concerns about features; however, the Galaxy A16 5G offers many capabilities. Please see the article below for a list of useful smart features available on your device. We appreciate your message and thank you for being part of the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We value your recognition of its quality for the price. To clarify, the Galaxy A16 5G includes 128GB of internal storage and supports MicroSD cards up to 1.5TB, allowing for some additional storage. We understand your concerns about features; however, the Galaxy A16 5G offers many capabilities. Please see the article below for a list of useful smart features available on your device. We appreciate your message and thank you for being part of the Samsung community.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
It takes great pictures. The charge is pretty fast
on October 10, 2025
Posted by: DeeezNuttz
[This review was collected as part of a promotion.] I use my phone for multiple purposes. For instance. For work.. when im out doing a install job. I love take high quality pictures to add in my gallery. And this phone so far has delivered some great pictures that really show my detailed work that my previous phone couldn't do.
Id rather not say which phone. For legal purposes.
One of the things I dislike is that, the phone kinda slows down after awhile. But then again. The reason for that, might be because I have multiple apps open at the same time.
Speaking of that. Another great feature,
You can split the screen. And function two things at the same time.
It has great sound. High clear quality.
Id rather not say which phone. For legal purposes.
One of the things I dislike is that, the phone kinda slows down after awhile. But then again. The reason for that, might be because I have multiple apps open at the same time.
Speaking of that. Another great feature,
You can split the screen. And function two things at the same time.
It has great sound. High clear quality.
Value
3
Response from Samsung USBy R&R, October 17, 2025
Hello there,
Thank you for sharing your thoughts on the Galaxy A16 5G. We're glad to hear you enjoy its camera clarity and multitasking capabilities. The Galaxy A16 is built to boost productivity and creativity, offering balanced performance for apps, work, and entertainment. If your phone occasionally slows down, there's a feature that can help. Quick Optimization improves your device's performance by identifying power-hungry apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. It's simple to use: go to Settings, swipe to Device Care, tap Optimize Now, then tap Done. For more tips on maintaining your device, please follow the provided link. Your feedback helps us enhance multitasking performance for a better user experience. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We're glad to hear you enjoy its camera clarity and multitasking capabilities. The Galaxy A16 is built to boost productivity and creativity, offering balanced performance for apps, work, and entertainment. If your phone occasionally slows down, there's a feature that can help. Quick Optimization improves your device's performance by identifying power-hungry apps, clearing memory, deleting unnecessary files, scanning for malware, and closing background apps. It's simple to use: go to Settings, swipe to Device Care, tap Optimize Now, then tap Done. For more tips on maintaining your device, please follow the provided link. Your feedback helps us enhance multitasking performance for a better user experience. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
This device isn' as good as my other galaxys.
on October 10, 2025
Posted by: Vness4
[This review was collected as part of a promotion.] All of my galaxy phones have always been awsome.This particular one isn't good at all.The only decent thing about this galaxy is the AI. She gets me through my phone and helps navigate me where to go or what to do.thank you galaxy AI! I will say however that all my other galaxy devices have been behond 100% awsome!!
Value
3
Response from Samsung USBy R&R, October 17, 2025
Hello Vness4,
Thank you for sharing your feedback on the Galaxy A16 5G. It’s great to hear that the smart features continue to add value to your daily use. Although this device hasn't yet received the full Galaxy AI rollout, it still offers many intelligent features to enhance your experience. Each new Galaxy generation builds on previous strengths, incorporating user insights to provide smarter connections, better usability, and personalized features that enrich the overall Galaxy experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback on the Galaxy A16 5G. It’s great to hear that the smart features continue to add value to your daily use. Although this device hasn't yet received the full Galaxy AI rollout, it still offers many intelligent features to enhance your experience. Each new Galaxy generation builds on previous strengths, incorporating user insights to provide smarter connections, better usability, and personalized features that enrich the overall Galaxy experience. We appreciate your review and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US