Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
2
I liked it at first but after a while it got slow
on October 10, 2025
Posted by: JayJay87
[This review was collected as part of a promotion.] The phone just wasn't fast enough for me after you use it for a while and put things on it got really slow so I had to go and upgrade to the s24 which I love
Value
2
Response from Samsung USBy R&R, October 16, 2025
Hey JayJay87,
Thank you for taking the time to share your experience with your Galaxy A16 5G. In our fast-paced world, we know that the speed of your device is important. What’s even better is that the A16 5G has features that go above and beyond to help keep your device running smoothly and keep up with you. Features such as optimizing your device in Settings give your device the boost it needs to get you through the day. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. There’s a really informative article on how to keep your device running smoothly linked below; it may even help you with your new Galaxy S24. We appreciate your feedback. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your experience with your Galaxy A16 5G. In our fast-paced world, we know that the speed of your device is important. What’s even better is that the A16 5G has features that go above and beyond to help keep your device running smoothly and keep up with you. Features such as optimizing your device in Settings give your device the boost it needs to get you through the day. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears unnecessary items from memory, deletes unneeded files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. There’s a really informative article on how to keep your device running smoothly linked below; it may even help you with your new Galaxy S24. We appreciate your feedback. Thank you for choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
A solid budget phone with excellent battery life,
on October 10, 2025
Posted by: CosmosBarcelo
[This review was collected as part of a promotion.] Samsung Galaxy A16 – Quick Review
Pros:
✅ Long-lasting 5000 mAh battery (1–2 days of use)
✅ 6.7" Super AMOLED 90 Hz screen — bright and smooth
✅ Good main 50 MP camera in daylight
✅ 6 years of software updates (Android + One UI)
✅ Expandable storage & solid build for the price
Cons:
❌ Performance is average — basic gaming and multitasking only
❌ Base model’s 4 GB RAM can feel slow
❌ Low-light photos and extra lenses are weak
❌ Charger not included; 25 W charging only
❌ Plastic body, no wireless charging or 4K video
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really cool phone minus the bad cord connections
on October 10, 2025
Posted by: GoodPhoneBoy
[This review was collected as part of a promotion.] Phone is great for use and just have to watch out for usb cord hacking of the device. Other than that believe the phone is cool to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Unsatisfied
on October 10, 2025
Posted by: Cosmicreaction
[This review was collected as part of a promotion.] I’ve been very unsatisfied with the Galaxy A16 so far. The phone feels sluggish and unresponsive, even with basic apps. Simple functions like turning on the flashlight are unnecessarily complicated — the gestures don’t work consistently, and I often have to fumble through menus just to get it to respond.
Performance-wise, it runs noticeably slow, freezing or lagging during everyday use. For a newer model, I expected smoother operation and better optimization. The much-touted Galaxy AI features are present, but they feel more like an afterthought than a real selling point — they don’t make up for the phone’s overall lack of efficiency or user-friendliness.
Overall, the Galaxy A16 is a letdown. It may look nice on paper, but in actual use, it’s frustrating and underwhelming. I wouldn’t recommend it for anyone who values speed, ease of use, or reliable performance.
Value
1
Response from Samsung USBy R&R, October 14, 2025
Greetings Cosmicreaction,
Thank you for reviewing your Galaxy A16 5G. We value your feedback as it helps us understand how users interact with their devices. From your comments, it appears your device responds slowly and becomes sluggish over time. You can try several troubleshooting steps, such as updating your device software. Additionally, clearing the cache and performing quick, periodic optimizations might be more effective. For more tips on maintaining your device's performance, please check the resources linked below. We appreciate you taking the time to share your feedback and want you to know that we value you as a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing your Galaxy A16 5G. We value your feedback as it helps us understand how users interact with their devices. From your comments, it appears your device responds slowly and becomes sluggish over time. You can try several troubleshooting steps, such as updating your device software. Additionally, clearing the cache and performing quick, periodic optimizations might be more effective. For more tips on maintaining your device's performance, please check the resources linked below. We appreciate you taking the time to share your feedback and want you to know that we value you as a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
more than usual
on October 10, 2025
Posted by: Javiermdnz
[This review was collected as part of a promotion.] This product has everything essential and even a little more, whatever you need is there, of course, being a device of a not high range, its speed is not the best, however it is better than other devices of other brands of the same price
It is worth noting that its cameras have good resolution, its screen has good colors and good light, its battery performance is above average, the screen size, at least for me, is perfect; it is not small, nor too large to be able to handle it with one hand. Within all the good things it offers, the not so good thing that I have felt is its WiFi signal reception, but other than that, it seems to me to be quite remarkable in terms of quality/price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Phone lags
on October 10, 2025
Posted by: Hatemyphone
[This review was collected as part of a promotion.] This phone lags . I have to push the back button several times to get it towork properly
Value
1
Response from Samsung USBy R&R, October 14, 2025
Hello There,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Please check out the link provided below on how to keep your device running smoothly. Your feedback means a lot to us at Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. To keep up with the nuts and bolts of your device's performance, you can use the Device care feature. It provides an overview of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. From Settings, swipe to and tap Device care. Tap Optimize now, and then tap Done. Please check out the link provided below on how to keep your device running smoothly. Your feedback means a lot to us at Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I like the features that the a16 has
on October 10, 2025
Posted by: Konpleksone
[This review was collected as part of a promotion.] Galaxy AI goes emphasizes the best answers to my random questions
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is awesome
on October 10, 2025
Posted by: KonKord
[This review was collected as part of a promotion.] Love this phone, great photos and more. Won't give it up and I do want a A1...
Value
5
Written by a customer while visiting Samsung US