Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
This product has been a charm.
on October 2, 2025
Posted by: Nittybae
[This review was collected as part of a promotion.] It has lots of memory. It updates very fast and I love all the recently added features like emjois during text. The camera is nice! The colors they come in are awesome as well!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
A16 5g great phone
on October 2, 2025
Posted by: StormPanda0522
[This review was collected as part of a promotion.] This phone has been a great phone. The features are endless. The galaxy Ai does its job. I would totally recommend it to others.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great storage, system, and installed apps.
on October 2, 2025
Posted by: CarLocv
[This review was collected as part of a promotion.] I use my Galaxy phone for work, reading, listening to music, watching videos, taking photos, playing games, chatting with friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has en easy access, easy to navigate.
on October 2, 2025
Posted by: Geena50
[This review was collected as part of a promotion.] I use my phone to access the latest news, to access my work emails, and use the AI feature to help me research a question or a problem. The AI feature is very helpful, as I use it daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My honest opinion of the galaxy A16
on October 2, 2025
Posted by: JjilovesA16
[This review was collected as part of a promotion.] For the most part I would say the galaxy A16 is great phone especially when you take into consideration the fact that I'm sure quite a few people got the A16 for free by adding four lines or what
have you depending on your phone carrier or current situation. A few things to point out, the capabilities of it exceeded my expectations by far that I'm sure some will find it difficult to navigate. But in saying this, I say this with certainty. Once you do figure out how to navigate the A16 you will be pleasantly surprised with the many different things it can do. And secondly a huge advantage over most phones that I've come across so far. Is it comes with the function where you can go into the settings and literally scan your phone to see if it's running the way that it should or if there's any issues detected without having to download some app or go to some website, which is going to direct you to another site, which is going to direct you to another one and before you know it you're overwhelmed and you just give up. Now left frustrated and overwhelmed because your phone doesn't function as you expected or quite simply as it should. So if you're in the market for a new phone I would highly recommend the Samsung A16. Your only regret will be that you didn't get one sooner. Don't believe all the hype that you hear and see about other phones, things aren't always as they appear. This is just my opinion, an honest opinion. I'm just putting it out there for all to see.
have you depending on your phone carrier or current situation. A few things to point out, the capabilities of it exceeded my expectations by far that I'm sure some will find it difficult to navigate. But in saying this, I say this with certainty. Once you do figure out how to navigate the A16 you will be pleasantly surprised with the many different things it can do. And secondly a huge advantage over most phones that I've come across so far. Is it comes with the function where you can go into the settings and literally scan your phone to see if it's running the way that it should or if there's any issues detected without having to download some app or go to some website, which is going to direct you to another site, which is going to direct you to another one and before you know it you're overwhelmed and you just give up. Now left frustrated and overwhelmed because your phone doesn't function as you expected or quite simply as it should. So if you're in the market for a new phone I would highly recommend the Samsung A16. Your only regret will be that you didn't get one sooner. Don't believe all the hype that you hear and see about other phones, things aren't always as they appear. This is just my opinion, an honest opinion. I'm just putting it out there for all to see.
Value
3
Response from Samsung USBy R&R, October 3, 2025
Hi JjilovesA16
Thanks for sharing your detailed thoughts on the Galaxy A16 5G. It’s wonderful to learn how the device surpassed your expectations in areas like performance, versatility, and everyday use. Your feedback indicates that, although some users might need a little time to get comfortable with navigation, the Galaxy A16 5G provides a broad array of features—from intuitive settings adjustments to multimedia functions—that make using it a satisfying experience. Samsung designs products with both performance and user accessibility in mind, ensuring each Galaxy device integrates seamlessly into daily life. We appreciate your review and are happy to have you in the Samsung community. -Ty
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Thanks for sharing your detailed thoughts on the Galaxy A16 5G. It’s wonderful to learn how the device surpassed your expectations in areas like performance, versatility, and everyday use. Your feedback indicates that, although some users might need a little time to get comfortable with navigation, the Galaxy A16 5G provides a broad array of features—from intuitive settings adjustments to multimedia functions—that make using it a satisfying experience. Samsung designs products with both performance and user accessibility in mind, ensuring each Galaxy device integrates seamlessly into daily life. We appreciate your review and are happy to have you in the Samsung community. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
A single crack
on October 2, 2025
Posted by: AirSpecialistsLLC
[This review was collected as part of a promotion.] 1 Crack in the screen made it so ii couldn't finger swipe
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Has great features and picture
on October 2, 2025
Posted by: Damamas1010
[This review was collected as part of a promotion.] I use my phone for streaming videos and I also take lots of pictures the camera quality is very good and I also like to use Galaxy AI to modify and retouch photos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Loaded w/ annoying garbage you can't turn off
on October 2, 2025
Posted by: Mike
from York, SC
Expertise:Intermediate
This has been the BIGGEST Waste of money I have ever made. It is completely useless if you are dumb enough to turn on the Wi-Fi or Mobile Data. You are bombarded with so may pop-up ads you can't do anything productive with your phone. I don't want/need Google, I don't want/need Gemini AI. I'll just buy a Moto Flip Phone next time and skip the Hassle!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R, October 3, 2025
Hello there Mike, Thank you for sharing your thoughts on the Galaxy A16 5G. We understand that added features like circle to search, smart features and integrated Google services may feel overwhelming to some, especially if you prefer a simpler experience. Galaxy devices are designed to offer robust connectivity, personalization, and AI support to make everyday use more powerful and efficient. Many users enjoy how these smart tools can streamline their day-to-day activities, from managing tasks to enhancing entertainment. We appreciate your perspective and are glad you chose Samsung, where we continuously innovate to meet a wide variety of preferences. Thanks for reaching out and we appreciate having you as a part of the Samsung community. -Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US