Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
It's great overall
on September 30, 2025
Posted by: Mamakat7829
[This review was collected as part of a promotion.] I like galaxy Ai I really like all the features I tend to love Samsung galaxy products in general.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone. Fast and takes great pics
on September 30, 2025
Posted by: GabzSan9161975
[This review was collected as part of a promotion.] Galaxy AI is fast, smart and convenient. It's knowledge is incredible. Works on the spot every time. I would highly recommend the Galaxy A16 to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Charging issues
on September 30, 2025
Posted by: Technopro
[This review was collected as part of a promotion.] My galaxy ai is awesome but I also have issues charging my galaxy A16
Value
3
Response from Samsung USBy R&R, October 1, 2025
Greetings Technopro, Thank you for contacting us and sharing your experience with your Galaxy A16 5G. If your device struggles to hold a charge or turns off after only a few minutes, the battery is probably the concern. Make sure you're using an authentic Samsung charging cable and adapter for optimal charging. Additionally, see the online guide linked below for tips on ensuring your device charges properly. Our Samsung Support Team is ready to assist you—please reach out to one of our experts for further help. We're here to support you. Thank you for choosing Samsung! Galaxy phone or tablet is not staying on or holding a charge
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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https://www.samsung.com/us/support/troubleshooting/TSG01001407/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
4
So far so good, except the sweep either left side
on September 30, 2025
Posted by: HoustonMom2025
[This review was collected as part of a promotion.] So far so good, except the sweep either left side or right side, not like S20 plus... I wish Samsung going to produce smartphone with slot for external micro usb storage card.
Galaxy AI ..... have to learn about it.
Galaxy AI ..... have to learn about it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Does the job and more! Happy to be able to expand
on September 30, 2025
Posted by: James11
[This review was collected as part of a promotion.] Does the job and more! Happy to be able to expand the memory by putting an SD card in! Glad to be back with Samsung as you can do so much more with the brand. Thankbyou!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the product.
on September 30, 2025
Posted by: AndroidLover33
[This review was collected as part of a promotion.] I like the new features of the Galaxy A16 5G. It has good processing power, a good battery, and a good camera. I like how it integrates really well with all of my Google Workspace apps for schools. It is a good phone to get everything I need done. It has a sleek clean UI that makes it easy to see. In conclusion, the phone is better than my Galaxy A14 5G in all ways.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 30, 2025
Posted by: Jesushasrisen
[This review was collected as part of a promotion.] This samsung galaxy a16 5G has really great aspects. The camera can takes pictures in far distances, i really like how smooth the device works. Very easy to control and find what you need. Very nice phone how it looks as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love features
on September 30, 2025
Posted by: Chaosbabe
[This review was collected as part of a promotion.] I do alot of Google seaching, looking into news updates, listen to music, view vidoes, love taking pictures and this device has been great for all of that
Value
5
Written by a customer while visiting Samsung US