Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Samsung is ALWAYS a win
on September 25, 2025
Posted by: Samsunghasmyheart3
[This review was collected as part of a promotion.] I love my Samsung. Its been quite awhile since I've gotten a Galaxy and I can say that it is hands down the best product around. The photo quality is rich, and professional like. The sound on the Galaxy built in speaker is loud and bold. I never want to use another brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fast and easy to use great product
on September 25, 2025
Posted by: Davidsoccer
[This review was collected as part of a promotion.] I love how good the product is but it need more water resistant it way to easy to get broken but great product anyway
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It is very fast
on September 25, 2025
Posted by: Ace4good
[This review was collected as part of a promotion.] I use my device for personal use for scrolling on Instagram or YouTube
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone has so much good pictures ans apps
on September 25, 2025
Posted by: Naenae
[This review was collected as part of a promotion.] Love this samsung galaxy A16 its so much to do 9n there nice phone size
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product doesn't lag it loads fast works great.
on September 25, 2025
Posted by: Skaterkid
[This review was collected as part of a promotion.] This phone is perfect for shcool and games galaxy Ai helps with any of your needs the phones doesn't lag works at a perfect performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone blanks out have to call a number 3/4 times
on September 25, 2025
Posted by: Rogibb06
[This review was collected as part of a promotion.] Don't like this phone when I make calls I have to call multiple times
Value
3
Response from Samsung USBy R&R, September 26, 2025
Hello Rogibb06, We appreciate your feedback on the Galaxy A16 5G. Your mention of calls dropping is an important part of the experience. The A16 5G has been designed to provide reliable connectivity, a large display, and dependable smart features for everyday communication. The responsiveness of your device may be affected by various processes running in the background. Performing quick optimizations, a couple of times a day can close apps that aren't in use or are idle. Consider also the apps that you have allowed to access your location even when you're not actively using them—they can also consume processing power. The Quick Optimization feature enhances your device's performance by identifying apps that drain battery, clearing unnecessary items from memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device care. Tap "Optimize now," then tap Done. For more tips on keeping your device running smoothly, check out the online article linked below. Thank you for your review. We are glad to have you as part of the Samsung community. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Product is amazing
on September 25, 2025
Posted by: Itslov3ll
[This review was collected as part of a promotion.] I own this product, really love it and it's ai features, really helpful when doing homework, I'd definitely recommend this to someone whose looking for a new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very useful and everything you would want in a pho
on September 25, 2025
Posted by: Rickythejunks
[This review was collected as part of a promotion.] This is a phone that I have always wanted because of its features I love how it has fingerprint biometric over a face id I prefer fingerprint over face id and I love the NFC and Samsung wallet features with this phone as well but best of all the battery I had this phone for a while and for a android it is still top performance when it comes to battery life 😀. I also love the amount of freedom and customization that comes in this phone i can customize everything and even download apps to help customize my phone in anyway I'd like.
Value
5
Written by a customer while visiting Samsung US