Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Reliable device
on September 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I was out of money and need an affordable device with modern features, the device gave me all I need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
THE BEST A-series Galaxy thus far
on September 22, 2025
Posted by: MrSamsungLover
[This review was collected as part of a promotion.] If you truly want the most out of your money when your on a budget then the Galaxy A16 is by far the best way to go. This new and improved Samsung offers a great high resolution camera, a fast processor, Galaxy AI and boat load of other cool features. I absolutely enjoy every moment using my Galaxy16. Thanks Samsung for creating this state of the art model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
SAMSUNG GALAXY
on September 22, 2025
Posted by: SAMSUNGGALAXY
[This review was collected as part of a promotion.] good phone with value in budget, compared to high end phones. so far i have no issues with this phone. i am overall satisfied.
Value
3
Response from Samsung USBy R&R, September 23, 2025
Hello SAMSUNGGALAXY, Thank you so much for sharing your feedback on the Galaxy A16 5G! We're really glad to hear you're enjoying the great value and solid performance it offers. It’s wonderful to know that the Galaxy A16 5G helps you with your daily needs and keeps up with your lifestyle. We truly do this for amazing users like you. Thank you for being a special part of Samsung's ongoing journey! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
to transfer prior account was unseccessful
on September 22, 2025
Posted by: franskes
[This review was collected as part of a promotion.] streaming movies and shopping ai is confusing and it adds to my searches if I search michelles name it adds my last name for example and begins seach based off its add in DISTURBING
Value
3
Response from Samsung USBy R&R, September 24, 2025
Howdy franskes, Thank you for sharing your experience with your Galaxy A16 5G. We appreciate hearing from our customers about how their devices are working for them. It’s wonderful that you can stream your favorite content and shop directly from your phone. The 6.7” Super AMOLED display offers an immersive viewing experience. Regarding the search function, because your current device doesn’t have AI, we need to investigate why your account didn’t transfer properly and why someone else’s name appears instead. Please contact our Samsung Support Team at 1-800-SAMSUNG for further assistance. We look forward to helping you and thank you for choosing Samsung as your go-to brand. -Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Very good basic phone
on September 22, 2025
Posted by: UltraDeb
[This review was collected as part of a promotion.] This phone performs extremely well for an entry level phone. I also have an Ultra S24, so I use both of them side by side. The full Samsung experience is available including AI and circle to search. It's a great buy that provides a high quality experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
It was too slow for a phone
on September 22, 2025
Posted by: Xoanevay
[This review was collected as part of a promotion.] Super laggy overall function id give it a 4/10.. sorry samsung this one wasn't good
Value
1
Response from Samsung USBy R&R, September 24, 2025
How is it going Xoanevay, Thank you for taking the time to share your feedback. We enjoy hearing from our customers and learning from their experiences. If you notice slower performance during everyday use, Galaxy devices are built with optimization tools like Device Care that help manage background activity and boost responsiveness. Please see the resource linked below for more information on how to keep your device running smoothly. Thank you for your insight; we appreciate you being part of the Samsung community. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The speed and duration of the features are awesome
on September 22, 2025
Posted by: TeeX2025
[This review was collected as part of a promotion.] My Galaxy is like I'm living in my own world with my own personal robot. The A.I. functions like a personal assistant for everything I need. I can't seem to put it down, ever! It's my all around go to guy. I even let my girlfriend go her own way without a care in the world.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is great! Easy to use, lightweight, rel
on September 22, 2025
Posted by: MrsC2021
[This review was collected as part of a promotion.] I use my phone for just about everything. Banking. Social media. Emails. Internet. Music. Alarm. It is a daily necessity and I am thankful for the phone I have.
Value
4
Written by a customer while visiting Samsung US