Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
1
Worst product ever from Samsung
on July 28, 2025
Posted by: Venki55
[This review was collected as part of a promotion.] Touch screen freezes many time. Device is poor in quality.
I didn't face any such issues in my previous Samsung device. It's completely not worth.
I didn't face any such issues in my previous Samsung device. It's completely not worth.
Value
1
Response from Samsung USBy R&R, July 30, 2025
Hola Venki55,
Your insights on the Galaxy A16 5G are really helpful! When your Galaxy phone freezes or crashes, it can be quite annoying, but the good news is that most concerns can often be fixed easily at home. Simple steps like rebooting and keeping your software up to date can make a big difference in preventing these problems. To check for updates, just swipe down with two fingers from the top right corner of your screen, then tap the Settings icon. From there, go to either Software update or System updates, whichever your device shows. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should start downloading automatically, though on some devices, you might need to tap 'Download now'. After the download, follow the prompts to install the update. Staying current with updates helps keep your device running smoothly and efficiently. Thanks so much for sharing your thoughts and being part of our community—Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your insights on the Galaxy A16 5G are really helpful! When your Galaxy phone freezes or crashes, it can be quite annoying, but the good news is that most concerns can often be fixed easily at home. Simple steps like rebooting and keeping your software up to date can make a big difference in preventing these problems. To check for updates, just swipe down with two fingers from the top right corner of your screen, then tap the Settings icon. From there, go to either Software update or System updates, whichever your device shows. Tap Download and install, Check for system updates, or Check for software updates, depending on your carrier. If an update is available, it should start downloading automatically, though on some devices, you might need to tap 'Download now'. After the download, follow the prompts to install the update. Staying current with updates helps keep your device running smoothly and efficiently. Thanks so much for sharing your thoughts and being part of our community—Samsung!
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung galaxy phones
on July 28, 2025
Posted by: Kelstar9
[This review was collected as part of a promotion.] I use my galaxy for everything school, work, and personal and like galaxy AI, I've used Samsung galaxy phones for years always loved them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product is good
on July 28, 2025
Posted by: PCSunshine
[This review was collected as part of a promotion.] This product is these working awesome after having it over 5 years. I would recommend Samsung phone to everyone. It has a great camera. Galaxy AI and storages
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 28, 2025
Posted by: Dannysgurl
[This review was collected as part of a promotion.] I use my phone for streaming apps play games phone call texting ect....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It works amazingly. I'd recommend it to anyone.
on July 28, 2025
Posted by: Bethany
[This review was collected as part of a promotion.] Galaxy AI works amazing, it's very helpful when I need a quick question answered. The video quality of the phone it fantastic, so clear and all videos whether it be movies or YouTube loads and very quickly and clear.
It does great for my daughter to use it when she needs to do school work as well. Definetky would recommend it to anyone.
It does great for my daughter to use it when she needs to do school work as well. Definetky would recommend it to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Obsessed with my Galaxy A15 5G
on July 28, 2025
Posted by: ZachariahM
[This review was collected as part of a promotion.] I am OBSESSED with my Galaxy A16 5G, It is probably one of the best phones I've ever used PLUS with the Galaxy AI feature everything is easier then ever. Galaxy AI helps me with all sorts of things like answering all of my questions and even generating images of something i'm looking for. Overall I LOVE my galaxy A16 5G and I don't think i'll be letting go of it anytime soon!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on July 28, 2025
Posted by: Iamwhoiam818
[This review was collected as part of a promotion.] Galaxy AI has been really nice to use and helpful in everyday life and when I want to goof around
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great at first but...
on July 28, 2025
Posted by: DelRan81
[This review was collected as part of a promotion.] This product is great at first but after a few updates my battery has turned totally to crap.
Value
4
Written by a customer while visiting Samsung US