Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
3
This product has great features
on July 28, 2025
Posted by: Freddy
[This review was collected as part of a promotion.] I use my A16G5 for personal usage as well as gaming. I feel like the battery life isn't a great as my last Samsung phone and sometimes it delays or moves slow but overall pretty decent phone and it has the A.I. function on it as well.
Value
3
Response from Samsung USBy R&R, August 6, 2025
Greetings Freddy,
Thanks for sharing your thoughts on the Galaxy A16 5G! With its stunning 6.7″ Super AMOLED FHD+ display, smooth 90 Hz refresh rate, and a sleek 7.9 mm frame, it’s a joy to dive into gaming or streaming. The 5,000 mAh battery with 25 W fast charging offers great endurance for your adventures, even though you might notice it drains a bit faster when gaming. To help make your gaming experience even better, you can activate the Game Booster feature, which shows up when you’re in a game and provides handy tools to boost performance and avoid interruptions. Just open your game and tap the Game Booster icon in the lower left, you might see a prompt to tap Start if it’s your first time. This feature also helps take care of your battery health during gaming sessions. For more details, check out the linked article. Your device also comes with some smart AI features, though Galaxy AI is still rolling out to this model. We truly appreciate your review and thank you for choosing Samsung!
Use Gaming Hub and gaming options on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002536/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy A16 5G! With its stunning 6.7″ Super AMOLED FHD+ display, smooth 90 Hz refresh rate, and a sleek 7.9 mm frame, it’s a joy to dive into gaming or streaming. The 5,000 mAh battery with 25 W fast charging offers great endurance for your adventures, even though you might notice it drains a bit faster when gaming. To help make your gaming experience even better, you can activate the Game Booster feature, which shows up when you’re in a game and provides handy tools to boost performance and avoid interruptions. Just open your game and tap the Game Booster icon in the lower left, you might see a prompt to tap Start if it’s your first time. This feature also helps take care of your battery health during gaming sessions. For more details, check out the linked article. Your device also comes with some smart AI features, though Galaxy AI is still rolling out to this model. We truly appreciate your review and thank you for choosing Samsung!
Use Gaming Hub and gaming options on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002536/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Need a new one
on July 28, 2025
Posted by: JessDuB
[This review was collected as part of a promotion.] I like my phone but it's time for a long overdue update. I am ready!
Value
3
Response from Samsung USBy R&R, July 30, 2025
Hey there JessDuB,
We’re happy the Galaxy A16 5G is part of your tech setup and that you’re enjoying it! When design and function come together like this, great things happen. Thanks for being with us. Galaxy strong. Thanks for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re happy the Galaxy A16 5G is part of your tech setup and that you’re enjoying it! When design and function come together like this, great things happen. Thanks for being with us. Galaxy strong. Thanks for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It a great phone
on July 28, 2025
Posted by: MrJoker
[This review was collected as part of a promotion.] A lot great feature and continue to upgrade with more features each update
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
What you need at a affordable price
on July 28, 2025
Posted by: Wejusus
[This review was collected as part of a promotion.] Easy to operate,does all the basic you need ,I love the sound and the bright picture as well the signal is pretty good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great device
on July 28, 2025
Posted by: Latinlove2
[This review was collected as part of a promotion.] I used it for gaming and watch movies, message i love it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Phone is horrible galaxy AI
on July 28, 2025
Posted by: Victor
[This review was collected as part of a promotion.] Phone has been ha ked my fb and Instagram account has been hacked thru this mobile a count I never had this issue with my old phone carrier
Value
1
Response from Samsung USBy R&R, July 30, 2025
Hey Victor,
We appreciate your feedback regarding the A16 5G. Featuring a sleek design and versatile functionalities, the Galaxy A16 5G distinguishes itself with a stunning 6.7-inch Super AMOLED display and a slender 7.9 mm chassis, rendering it suitable for a diverse range of users. While individual experiences may vary, customizing settings can optimize your device's performance. Equipped with numerous new features, such as AI-modeled intelligent functionalities, your device can achieve enhanced performance levels. Although this particular model has not yet undergone the full rollout of Galaxy AI, a variety of innovative options remain accessible. If concerns about hacking or potential compromise arise, there are measures to secure your device. For instance, only downloading applications from the Galaxy Store or Play Store, and refraining from clicking malicious links within applications, messages, or emails, are prudent steps. Managing application permissions is an effective and straightforward means of safeguarding your device. If an application appears suspicious, it is advisable not to grant it access. Upon installation, you will be prompted to allow or deny specific permissions; respond accordingly. Permissions for unused applications are reset automatically, and re-authorization will be requested upon subsequent use. To revoke permissions manually, navigate to Settings, select Apps, choose the Application, then Permissions, and modify the allowances under Allowed. Select Don't allow or toggle the switch as appropriate. Repeat these steps for each permission. For additional guidance on identifying security threats, such as unsolicited pop-up advertisements or connecting to unsecured Wi-Fi networks, please refer to the links provided below. Staying informed remains the most effective strategy to preserve your device’s security. Thank you for choosing innovation with Samsung!
What to do if your Samsung Galaxy phone has been hacked
https://www.samsung.com/us/support/troubleshoot/TSG10003516/
Protect your Galaxy phone or tablet from malware
https://www.samsung.com/us/support/answer/ANS10001361/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback regarding the A16 5G. Featuring a sleek design and versatile functionalities, the Galaxy A16 5G distinguishes itself with a stunning 6.7-inch Super AMOLED display and a slender 7.9 mm chassis, rendering it suitable for a diverse range of users. While individual experiences may vary, customizing settings can optimize your device's performance. Equipped with numerous new features, such as AI-modeled intelligent functionalities, your device can achieve enhanced performance levels. Although this particular model has not yet undergone the full rollout of Galaxy AI, a variety of innovative options remain accessible. If concerns about hacking or potential compromise arise, there are measures to secure your device. For instance, only downloading applications from the Galaxy Store or Play Store, and refraining from clicking malicious links within applications, messages, or emails, are prudent steps. Managing application permissions is an effective and straightforward means of safeguarding your device. If an application appears suspicious, it is advisable not to grant it access. Upon installation, you will be prompted to allow or deny specific permissions; respond accordingly. Permissions for unused applications are reset automatically, and re-authorization will be requested upon subsequent use. To revoke permissions manually, navigate to Settings, select Apps, choose the Application, then Permissions, and modify the allowances under Allowed. Select Don't allow or toggle the switch as appropriate. Repeat these steps for each permission. For additional guidance on identifying security threats, such as unsolicited pop-up advertisements or connecting to unsecured Wi-Fi networks, please refer to the links provided below. Staying informed remains the most effective strategy to preserve your device’s security. Thank you for choosing innovation with Samsung!
What to do if your Samsung Galaxy phone has been hacked
https://www.samsung.com/us/support/troubleshoot/TSG10003516/
Protect your Galaxy phone or tablet from malware
https://www.samsung.com/us/support/answer/ANS10001361/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Quality phone
on July 28, 2025
Posted by: Pdogg63
[This review was collected as part of a promotion.] This phone is perfect for everyday use.As all the features you need texting Great camera and I'll add a great price and I love galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I need this money, going thru it, family passed aw
on July 28, 2025
Posted by: Cantbelievethis
[This review was collected as part of a promotion.] Need this money, family passed away. Going thru it, will help me alot.
Value
5
Written by a customer while visiting Samsung US