Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Review Message
on July 28, 2025
Posted by: Lovely
[This review was collected as part of a promotion.] The A16 5G has some pretty remarkable features and is easy to operate one of which is the Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
GalaxyA 16 review
on July 28, 2025
Posted by: KayG826
[This review was collected as part of a promotion.] I don't really have any complaints about theis phone. The only thing is the battery could last a little longer and since the last update I don't like the drop down menu setup but other than that I'm overall pleased with the device.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features, Lacking Camera Quality
on July 28, 2025
Posted by: Excelsior
[This review was collected as part of a promotion.] Got this as a budget phone during my stay in SK, and it was great! Compact and had everything that is characteristic of a dependable samsung phone. The only lacking quality was the camera, which I personal thought was too limited or grainy. I liked the new Galaxy AI features and it made navigation incredibly streamlined!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This is a good phone
on July 28, 2025
Posted by: Angelvirus69
[This review was collected as part of a promotion.] Galaxy AI is cool! But this phone has no auxiliary cord plug in or headphone jack beware I can't use it to listen to music in my vehicle. Samsung should have put on in! Frfr i wouldn't have never bought this phone if I knew that it didn't have an auxiliary cord plug in.
Value
3
Response from Samsung USBy R&R, July 30, 2025
Hi Angelvirus69,
We are really glad to hear that your Galaxy A16 5G is making a great impression! We love pushing ourselves to bring you exciting new experiences with each update. Features like the Gemini Google Assistant, powered by smart AI-modeled enhancements, are designed to make your day easier and more enjoyable. While Galaxy AI isn’t fully integrated with this model yet there is still a lot to offer. Switching to the USB-C port opens up more options, like using wired headphones, especially as audio devices move toward a universal connection. Thanks so much for sharing your thoughts about your Galaxy A16 5G. Wishing you all the best from Samsung, with lots of brilliance!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are really glad to hear that your Galaxy A16 5G is making a great impression! We love pushing ourselves to bring you exciting new experiences with each update. Features like the Gemini Google Assistant, powered by smart AI-modeled enhancements, are designed to make your day easier and more enjoyable. While Galaxy AI isn’t fully integrated with this model yet there is still a lot to offer. Switching to the USB-C port opens up more options, like using wired headphones, especially as audio devices move toward a universal connection. Thanks so much for sharing your thoughts about your Galaxy A16 5G. Wishing you all the best from Samsung, with lots of brilliance!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on July 28, 2025
Posted by: Galaxyisthebest
[This review was collected as part of a promotion.] Love the galaxy phones they are the best in the world if u ask me!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Oh how I love my phone.
on July 28, 2025
Posted by: Samsung2Love
[This review was collected as part of a promotion.] My Samsung experience has been amazing, I have only been with Samsung and never will I switch your phones are the best , smooth and shiny, I just love how fast the internet works and the packaging was in prestine condition. The wait for it in the mail had me jumping for joy I have never had anything come so fast. I love my phone so much and my services I will definitely add another to my line soon. Specially with that built in AI, OMG yes. Work has been so easy and fun with the AI features, Im leveling up my Bossiness at a higher speed and I know I will be successful in no time. Thanks so much for my new phone Samsung is the best. I will always be a Samsung user for life....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ms. Savvy
on July 28, 2025
Posted by: Travel
[This review was collected as part of a promotion.] I love the capability of the phone not to mention the storage, camera and I also like that you are able to unlock your phone from the side of the device. The sleek design of the phone is also a plus as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 28, 2025
Posted by: Moneybaggz954
[This review was collected as part of a promotion.] I love my galaxy AI I got the membership which comes with 2t added memory I wouldn't change galaxy for any other phone i love using my Gmail features especially AI responding to my emails while im sleeping. I will absolutely 💯 percent say I love my galaxy
Value
5
Written by a customer while visiting Samsung US