Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,171 Reviews)
Rating breakdown 5,171 reviews
5 Stars
3,202
4 Stars
1,152
3 Stars
506
2 Stars
167
1 Star
144
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
Awesome galaxy phone ever
on February 11, 2025
Posted by: Leonight
[This review was collected as part of a promotion.] This is by for the most awesome phone ever that they released I am so happy that Samsung had released this type of device plus I like the features the camera quality everything about this phone is everything that I asked for even the 6-year-old always update this is again by far the best phone that Samsung had released ever.
Plus the 6-year-old update is amazing and I'm standing and I'm really happy that something left with this because basically the last sentence I had was the A12 and the 2-year software update was not my best expectations but I really happy that they finally doing 6-year update.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has amazing!
on February 11, 2025
Posted by: Zfighter
[This review was collected as part of a promotion.] This phone has an amazing camera and Video options, has plenty of storage and quick response to touch. Very durable and stylish.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I used this device for, work and, it always worked
on February 11, 2025
Posted by: Manny2008
[This review was collected as part of a promotion.] I use it for and it always works. It doesn't slow down, and the camera while not the best, it allows me to take pictures that use for qoutes. I don't use it anymore, but I have it for some games that I play. Like conflict of notions, a war game and, sometimes the game lags on a good phone but not so much on, the A15 5g. I can't play games like pubg but other than that the phone works well. I do wish the phone had more space, I always had to keep deleting pictures and make space. That would sometimes make work harder since I need to keep those pictures for work since sometimes, I have to go back to check. The front camera isn't the best and needs work on future devices. Overall the phone isn't the best, but for work or something like that. I wouldn't use it for personal use because it's not the best, but other than that it's a good phone. I moved to the galaxy s24 and I do see the big differences between the two and I do prefer the s24. As someone who likes to take pictures the s24 does the job while the a15 needs improvement on that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Product needs work
on February 11, 2025
Posted by: Jd1488
[This review was collected as part of a promotion.] Operating system is to slow and the graphics freeze and skip way to much
Value
2
Response from Samsung USBy R&R, February 14, 2025
Hey Friend,
It’s great that you have taken the time to share your experience with your Galaxy A16 5G. This device is designed to provide reliable connectivity and essential features to keep you going throughout the day. One useful feature is Device Care, which offers an overview of your battery, storage, and RAM. It can automatically optimize your phone for faster and better performance. To enhance your device's performance, make sure the software on your phone is up to date. A quick memory cleaning can also help. To do this, go to Settings, swipe to and tap on Device Care. Tap on Memory, then select Clean Now to free up memory by stopping background apps. If you want to keep certain apps running in the background, you can select Excluded Apps and add your preferred apps to that list so they won't be closed when using this feature. If you're gaming, you can change game performance options in the Game Booster settings. We are here to assist you with any troubleshooting steps, so please feel free to reach out to our Samsung Support Team for help. Samsung is always working to enhance performance and improve user experience, and we appreciate your feedback.
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
It’s great that you have taken the time to share your experience with your Galaxy A16 5G. This device is designed to provide reliable connectivity and essential features to keep you going throughout the day. One useful feature is Device Care, which offers an overview of your battery, storage, and RAM. It can automatically optimize your phone for faster and better performance. To enhance your device's performance, make sure the software on your phone is up to date. A quick memory cleaning can also help. To do this, go to Settings, swipe to and tap on Device Care. Tap on Memory, then select Clean Now to free up memory by stopping background apps. If you want to keep certain apps running in the background, you can select Excluded Apps and add your preferred apps to that list so they won't be closed when using this feature. If you're gaming, you can change game performance options in the Game Booster settings. We are here to assist you with any troubleshooting steps, so please feel free to reach out to our Samsung Support Team for help. Samsung is always working to enhance performance and improve user experience, and we appreciate your feedback.
-Ty
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Decent screen, that's about it.
on February 11, 2025
Posted by: Iceddust
[This review was collected as part of a promotion.] Decent screen, that's about the only benefit of this phone. Ram is crap, the system UI for whatever reason always says it isn't responding. So it restarts,phone is extremely slow, easily gets overwhelmed with 1 apps open. I get notifications all day to restart my phone, it's running to slow. The camera is baaic at best. I think my old galaxy s8 was 1000x better than this phone.
Value
2
Response from Samsung USBy R&R, February 15, 2025
Hey There Iceddust,
Thank you for sharing your feedback about your Galaxy A16 5G. The Galaxy A16 is designed to provide a vibrant display and a smooth user experience for everyday tasks. We are committed to optimizing your device's performance, and regular updates can enhance its efficiency and responsiveness. You may notice an increase in notifications due to these updates, as new features and improvements are released. While it might seem overwhelming, keeping your device updated ensures it operates on the latest software and remains compatible with the changing applications. If your phone is constantly restarting, the Auto Optimization feature may be enabled. While optimizing your device is beneficial, this feature can lead to more frequent updates and restarts. To manage this, go to Settings, scroll to Device Care, and select Auto Optimization. You can uncheck the "Restart when needed" option if you wish. Please note that if you choose to disable this, your phone will no longer restart automatically when it detects performance issues. We recommend regularly performing manual optimizations in the Device Care settings for the best performance. We hope you enjoy exploring all the features your device has to offer. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your feedback about your Galaxy A16 5G. The Galaxy A16 is designed to provide a vibrant display and a smooth user experience for everyday tasks. We are committed to optimizing your device's performance, and regular updates can enhance its efficiency and responsiveness. You may notice an increase in notifications due to these updates, as new features and improvements are released. While it might seem overwhelming, keeping your device updated ensures it operates on the latest software and remains compatible with the changing applications. If your phone is constantly restarting, the Auto Optimization feature may be enabled. While optimizing your device is beneficial, this feature can lead to more frequent updates and restarts. To manage this, go to Settings, scroll to Device Care, and select Auto Optimization. You can uncheck the "Restart when needed" option if you wish. Please note that if you choose to disable this, your phone will no longer restart automatically when it detects performance issues. We recommend regularly performing manual optimizations in the Device Care settings for the best performance. We hope you enjoy exploring all the features your device has to offer. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on February 11, 2025
Posted by: Minibluelu1
[This review was collected as part of a promotion.] It's beautiful I really enjoyed the product I never had no issues
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This product is slow and the lag between app
on February 11, 2025
Posted by: Jaydub18
[This review was collected as part of a promotion.] This product is slow and the lag between apps, the video quality is ok tho. It seamlessly streams but the battery is quick to die
Value
2
Response from Samsung USBy R&R, February 17, 2025
Hi Jaydub18,
Thank you for sharing your thoughts on the Galaxy A16 5G! We are delighted to hear that you are enjoying the video quality and seamless streaming experience. At Samsung, we strive to provide our customers with the best devices possible. The Galaxy A16 5G is designed to meet your everyday needs while offering an intuitive interface and vibrant display. We appreciate your feedback and thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G! We are delighted to hear that you are enjoying the video quality and seamless streaming experience. At Samsung, we strive to provide our customers with the best devices possible. The Galaxy A16 5G is designed to meet your everyday needs while offering an intuitive interface and vibrant display. We appreciate your feedback and thank you for being a part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I always enjoy Samsung products, they are the best
on February 11, 2025
Posted by: Luv4samsung
[This review was collected as part of a promotion.] my phone works as well as I expected fast and great resolution. I would never buy any other phone than Samsung
Value
5
Written by a customer while visiting Samsung US