Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,182 Reviews)
Rating breakdown 5,182 reviews
5 Stars
3,206
4 Stars
1,151
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
4
Kinda wish it was a bit better
on July 28, 2025
Posted by: Lilredd
[This review was collected as part of a promotion.] My galaxy A16 glitches and freezes for a few seconds. Sometimes doesn't allow me to call out the first time and have to try for a second, sometimes a third. Pair of headphones ive used in all my last devices, would not stay connected to current phone. Trouble sending out texts.
Takes good quality photos. So that's a plus side. Haha
Im probably better off going back to my Revvl.
Im probably better off going back to my Revvl.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product woth features
on July 28, 2025
Posted by: Dubois617
[This review was collected as part of a promotion.] This device is sleek and fast with "Galaxy AI" making it so much easier to navigate through apps and devices just in general is a very convenient phone dor today's fast-paced times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing! Storage is amazing & fast!
on July 28, 2025
Posted by: Mickey420
[This review was collected as part of a promotion.] The galaxy AI On this phone is super helpful!!!!! Im able to find things easily without hours of research, it holds all my pictures and more of my kiddos, doesn't freeze or lag and honestly such a breeze to use a whole!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing update
on July 28, 2025
Posted by: IceCreamSundae111
[This review was collected as part of a promotion.] I love how the update for UI 7 looks on my phone. The features, the emojis, themes, and everything is so cool. Galaxy AI helps with a lot of things, and talking to it makes me feel like I'm speaking to a friend! I use my phone for multiple things (social media, playing games, etc), so the new things added to it helps me in so many ways while it looks great too! Highly recommend Samsung to everyone who wants to buy a new device or switch to a different phone brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This device is in general built well and includes.
on July 28, 2025
Posted by: Ianisboss
[This review was collected as part of a promotion.] This device is the perfect size not too high or small. It runs quickly even with multiple apps opend. Overall it is a nice product with functional features for a better overall experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone by far
on July 28, 2025
Posted by: 08292011
[This review was collected as part of a promotion.] I will only buy the Samsung Galaxy. I currently have the A12. I need to get a new phone because I'm running out of storage but unfortunately I cannot afford it at this time. Hoping to be able to get one in the next 6 months. I'm older woman so it's very easy to use. I really love that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Trouble with A16
on July 28, 2025
Posted by: drlopez13
[This review was collected as part of a promotion.] I have been using the A16, I didn't but the galaxy fold like normally do. Big mistake, I have nothing but problems, freezing, getting hot and then shutting down. I try using AI , but it doesn't understand the commands I tell it. I don't know if it's just this phone or all A16's are garbage. This maybe my last Samsung.
Value
3
Response from Samsung USBy R&R, August 6, 2025
Thank you again for your input, drlopez13,
And thank you so much for sharing your experience with your Galaxy A16 5G! Your feedback truly helps us improve and create better technology. It's completely normal for your device to feel warm at times, like when charging, and rest assured, this doesn't impact its lifespan or performance. For helpful tips on keeping your device at the right temperature, take a look at the online article, “Keep your Galaxy device at its normal operating temperature.” Even though this model doesn’t have the full Galaxy AI rollout yet, it still offers many smart features to make your experience more enjoyable. We're grateful for your review and truly appreciate you choosing Samsung. Thank you again!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
And thank you so much for sharing your experience with your Galaxy A16 5G! Your feedback truly helps us improve and create better technology. It's completely normal for your device to feel warm at times, like when charging, and rest assured, this doesn't impact its lifespan or performance. For helpful tips on keeping your device at the right temperature, take a look at the online article, “Keep your Galaxy device at its normal operating temperature.” Even though this model doesn’t have the full Galaxy AI rollout yet, it still offers many smart features to make your experience more enjoyable. We're grateful for your review and truly appreciate you choosing Samsung. Thank you again!
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is easy to navigate and has great featur
on July 28, 2025
Posted by: Nokama77
[This review was collected as part of a promotion.] I use my phone all the time. I feel naked without it. I feel that it is easy to use and has great features.
Value
5
Written by a customer while visiting Samsung US