Customer reviews from Samsung US
Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Average customer rating
4.4
(5,173 Reviews)
Rating breakdown 5,173 reviews
5 Stars
3,202
4 Stars
1,153
3 Stars
506
2 Stars
167
1 Star
145
70%of customers recommend this product.
(
39 out of
56)
Customer Reviews for Boost Mobile - Samsung Galaxy A16 5G - Prepaid Smartphone - Blue Black
Customer Rating
5
This has the best features
on September 15, 2025
Posted by: Javidloves2buy
[This review was collected as part of a promotion.] I love this phone espacially the galaxy ai feature its very easy to use and very responsive and i really recomend this phone and its really good because it has a lot of storage and its really fast when im playing games i havent seen any issues with the phone so i recomend you buying it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 5G,
on September 15, 2025
Posted by: CreepyGazelle59
[This review was collected as part of a promotion.] Overall, the Galaxy A16 5G is a great phone for the price. Gemini Ai is a great feature and I love how quickly I can get answers to my daily curiosities. I definitely recommend this phone to anyone looking for an affordable Galaxy option.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good basic phone
on September 15, 2025
Posted by: A1b2C3
[This review was collected as part of a promotion.] I like this phone because basic and easy to use I am a senior and it's easy to navigate I have not had any problems with it and I've had it for quite a while I think it will last a long long time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
overall good quality for price
on September 15, 2025
Posted by: uhohtorii
[This review was collected as part of a promotion.] i think overall its a great phone, good price for what you get. i use it daily for everything and have had no problems with it so far. the only thing i wish was a little better is the camera quality which isnt terribly bad i might add i jus wish that images saved/downloaded were better quality. super easy to use and very fun to customize plus ive dropped this phone plently of times on a hard concrete floor without a case or screen protector and not even a scratch on it. Definitely worth it if youre looking for a cheaper phone but still want the quality that comes with a higher end one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great in my book
on September 15, 2025
Posted by: RobT2926
[This review was collected as part of a promotion.] I've been a Samsung Galaxy user for a long while and Samsung need disappoints! Great features, very clear screen and great size! All the way awesome
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Child's play
on September 15, 2025
Posted by: Tradingtrash
[This review was collected as part of a promotion.] Galaxy ai was just okay could've been so much better. Had a couple of frozen moments but great storage. Battery life is complete trash. Not for me in the future
Value
3
Response from Samsung USBy R&R, September 19, 2025
Hello There, Thank you for sharing your experience with the Galaxy A16 5G. The strong storage capacity and ease of use you mentioned highlight what makes Galaxy devices reliable. Your feedback on battery and performance is valuable as Samsung continues to improve efficiency and endurance in its lineup. If you notice your device slowing down after light use and your battery draining, it may be helpful to optimize your device. To stay on top of your device's performance, you can use the Device care feature, which offers a summary of your battery, storage, and RAM. You can also automatically optimize your phone or tablet for faster, better performance. For more tips on keeping your device in top shape, check out the online article linked below. Your input helps us improve the experience so Galaxy devices can keep up with every part of your day. Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
This product over heat and drain the battery
on September 15, 2025
Posted by: K2thaj
[This review was collected as part of a promotion.] I really can't tell you how I use my phone because it overheat alot. Shame on Samsung
Value
3
Response from Samsung USBy R&R, September 19, 2025
Hello K2thaj, We appreciate your perspective on the Galaxy A16 5G. Power efficiency and cooling are priorities across Galaxy, and it’s good to hear how these areas impact your daily use. At the same time, the A16 5G is designed to balance core performance with Galaxy AI support, making everyday tasks easier and smarter. all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. Keep the device's software and apps updated to the latest software version. Please check out the article below for more troubleshooting options. Your feedback adds insight that helps Samsung continue building devices that feel reliable and enjoyable. Thank you for choosing Samsung. Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS10002887/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is durable yet slow processor.
on September 15, 2025
Posted by: Call2Duty
[This review was collected as part of a promotion.] I use my device for everyday phone and text I also occasionally like to play call of duty which does not run smooth at all ver leggy. Also it can not handle processor rich things like snap chat or multi app for that matter.
Value
3
Response from Samsung USBy R&R, September 19, 2025
Hey there Call2Duty, Thank you so much for sharing your detailed thoughts on the Galaxy A16 5G. It’s wonderful to see how much performance speed means to you, and your insights about handling demanding apps are truly valuable. The A16 5G is designed with customization, durability, and everyday reliability in mind, and Galaxy devices overall keep improving with faster and more powerful features. Your comments really show how Galaxy is always evolving to meet different needs. We genuinely appreciate your review and are grateful that you've chosen Samsung as your preferred brand! -Ty
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Written by a customer while visiting Samsung US